We had rented two cars at Goldcar through Booking.com, but when we arrived at Milano, Bergamo Airport on July 7th, the "Mussolini-esque" man behind the counter refused to give us the cars because my... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pricing was definitely misleading. I tried to pay the insurance holding sum of 1,000 Euro with my bank card but they said only credit card was acceptable, so I had to pay over 200 Euro for their ins... See more
Rather their employees are incompetent or their system is designed to rip off customers. There is no possibility to pay the deposit by Debit Cards, nor Prepaid Credit Cards. They don’t even accept cas... See more
Would give less than 1 star if possible, avoid at all costs. Arrived and told there was a problem with it booking, car wasn't ready, told to call the customer service line, who told me to speak to... See more
Company details
Information provided by various external sources
La empresa, con más de 30 años de experiencia, dispone de una red de más de 80 oficinas para el alquiler de coches, situadas en los principales aeropuertos y destinos turísticos de España, Portugal, Italia, Francia, Malta, Andorra, Marruecos, Grecia, Croacia, Países Bajos, México, Rumanía y Chipre. Goldcar cuenta con una flota que supera los 50.000 vehículos que se renuevan anualmente en más de un 80%, posicionándose como una de las flotas más jóvenes del mercado. La empresa trabaja con un equipo altamente cualificado, integrado por más de 1.000 profesionales centrados en ofrecer un servicio rápido, transparente y de vanguardia. Estamos a tu disposición de Lun-Vie 9h-18h. También en Twitter https://twitter.com/GoldcarESP
Contact info
Carretera Valencia 332, 03550, Sant Joan d'Alacant, United States
- goldcar.gr
1.5
Bad
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The price was honest
The price was honest, the car was enough although a bit small and a bit less of power. Very good the automatic service to get the key
22 December 2023
Unprompted review
Nice and clean car as well as fair…
Nice and clean car as well as fair rental price
11 December 2023
Unprompted review
The vehicle I ordered and the first one…
The vehicle I ordered and the first one I received was in bad condition, over 100,000 km and had a flat tire. After that I received another vehicle that did not meet my requirements, it was big and low, and it's a shame that this happened, and it was the only vehicle that the office agreed to exchange for me, I expect a company like yours give a better answer
8 December 2023
Unprompted review
Key'n'Go does not work properly and…
Key'n'Go does not work properly and only works for limited hours.
15 December 2023
Unprompted review
Honest service at great value
They are honest about their service, with quality and low prices. The desk staff was super nice and helpful and the pick up experience was great.
1 December 2023
Unprompted review
I collected the car in 2 minutes
10 December 2023
Unprompted review
IT was great
5 December 2023
Unprompted review
Good company
6 December 2023
Unprompted review
Good company
Was very well rent car with Goldcar the staff was very kind, polite and friendly the car are new, comfortable
4 December 2023
Unprompted review
Everything was east and great!
29 November 2023
Unprompted review
excellent service
excellent service, good value for money and extremely friendly and professional staff at the car pick-up in fiumicino
3 December 2023
Unprompted review
Good cars for a very low price
Good cars for a very low price. Time at the desk was longer than expected and we are wondering why it sometimes takes so long to process customers at airport pick up ( first desk)
25 November 2023
Unprompted review
Perfect
Perfect ! everything has always gone well. Very kind staff and cars in good condition
4 December 2023
Unprompted review
Outstanding Service and Exceptional Value
Exceptional Goldcar Experience! Recently rented a car and it was a delight. The vehicle was in excellent condition, incredibly fuel-efficient, and met all my requirements. The staff provided outstanding service, ensuring a hassle-free rental process. What's more, the price was incredible for the quality of service and vehicle received. The entire experience was smooth without any glitches, making it a seamless rental. Goldcar has earned my loyalty for future rentals!
25 November 2023
Unprompted review
Great job
The employees of the company did a great job: fast, competent and high-quality! I would use this company again and again!
27 November 2023
Unprompted review
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