We had rented two cars at Goldcar through Booking.com, but when we arrived at Milano, Bergamo Airport on July 7th, the "Mussolini-esque" man behind the counter refused to give us the cars because my... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pricing was definitely misleading. I tried to pay the insurance holding sum of 1,000 Euro with my bank card but they said only credit card was acceptable, so I had to pay over 200 Euro for their ins... See more
Rather their employees are incompetent or their system is designed to rip off customers. There is no possibility to pay the deposit by Debit Cards, nor Prepaid Credit Cards. They don’t even accept cas... See more
Would give less than 1 star if possible, avoid at all costs. Arrived and told there was a problem with it booking, car wasn't ready, told to call the customer service line, who told me to speak to... See more
Company details
Information provided by various external sources
La empresa, con más de 30 años de experiencia, dispone de una red de más de 80 oficinas para el alquiler de coches, situadas en los principales aeropuertos y destinos turísticos de España, Portugal, Italia, Francia, Malta, Andorra, Marruecos, Grecia, Croacia, Países Bajos, México, Rumanía y Chipre. Goldcar cuenta con una flota que supera los 50.000 vehículos que se renuevan anualmente en más de un 80%, posicionándose como una de las flotas más jóvenes del mercado. La empresa trabaja con un equipo altamente cualificado, integrado por más de 1.000 profesionales centrados en ofrecer un servicio rápido, transparente y de vanguardia. Estamos a tu disposición de Lun-Vie 9h-18h. También en Twitter https://twitter.com/GoldcarESP
Contact info
Carretera Valencia 332, 03550, Sant Joan d'Alacant, United States
- goldcar.gr
1.5
Bad
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After 4 days my deposit money not…
After 4 days my deposit money not resend in my c.card
27 November 2023
Unprompted review
I am happy that I choose for goldcar.
17 November 2023
Unprompted review
Good good good
20 November 2023
Unprompted review
Always a great service
19 November 2023
Unprompted review
Easy pickup and super easy dropoff
Easy pickup and super easy dropoff. Less waiting time@
16 November 2023
Unprompted review
Have used Goldcar many times
Have used Goldcar many times.
The prices are very competitive.
The staff at pick-up & drop off are always polite, friendly and efficient.
10 November 2023
Unprompted review
The staff was very cooperative with everything.
The staff was very cooperative with a huge experience; simply the staff is very professional; I would like to give a special thanks to one of the staff I think his name was Alaa from Tunisia (I gave the car at about 12:00 pm on 16.11.2023); He helped me very; Thank you man and thanks for all. I very recommend GOLDCAR.
16 November 2023
Unprompted review
Friendly and helpful staff.
Friendly and helpful staff.
Great value for money and extremely fuel-save vehicles
12 November 2023
Unprompted review
Good experience recommended
The car had some spots of resin from trees, the operator marked them quickly so the process was hassle free, a good experience
13 November 2023
Unprompted review
Renting process is very easy
The renting process was very easy and fast without any problem.
We liked also the car, what we got. It worked very well.
13 November 2023
Unprompted review
Excellent service
The station manager really went out of his way to get us the car we wanted/needed. This was highly appreciated and excellent service. NPS a 10!
6 November 2023
Unprompted review
Good choice
The employers are so gentle and competent, I'll be back again.
10 November 2023
Unprompted review
Goldcar = gold service
We compared prices with an external comparison site and gold car matched our requirements
Martina was efficient and courteous, the collection process didn’t take long.
Excellent car, great service
6 November 2023
Unprompted review
Great!
Everything was ok, ther where no problems, the conditions where the same as on the agreement. They gave me back my deposit in 4 days
5 November 2023
Unprompted review
Our flight was 1.5 hours late but they…
Our flight was 1.5 hours late but they waited for us. The pick up process was easy. The car was clean and reliable. The experience was wholly positive.
2 November 2023
Unprompted review
Very kind persons make this service…
Very kind persons make this service simply top
1 November 2023
Unprompted review
Excellent service
Excellent service. Charming staff. Overall a very good experience. Thanks!
26 October 2023
Unprompted review
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