Grace Removals Group - Albany Reviews 

70
•
TrustScore 5 out of 5

4.8

548 Albany Highway, 6330 Milpera, WA, AU

•

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See what reviewers are saying

Rated 5 out of 5 stars

I never expected such good service ever in the past.We are very grateful for every body involved .I will recommend Grade Removal to anyone who wants to relocate anywhere.Good luck for the future guys,... See more

Company replied

Rated 4 out of 5 stars

Albany team has good customer service and communications. Friendly and helpful. Perth team, can’t say the same, I’m afraid. Delivery weeks late and no communications from them unless I jump up and... See more

Company replied

Rated 5 out of 5 stars

Peter and his team in Albany did a brilliant job unloading all our furniture - they did it with care and expertise. All the team were very friendly and happy and they went above and beyond to be immen... See more

Company replied

Rated 4 out of 5 stars

Packing was a bit rough with breakages of glass and picture frames from being put in boxes with no wrapping however, pots and pans that wouldn’t break were wrapped - perhaps a little training could be... See more

Company replied


Company details

  1. Removals company
  2. also in
  3. Logistics service
  4. Shipping service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 548 Albany Highway, 6330, Milpera, WA, Australia

  • 1300725991

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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4.8

All reviews

(70)

269 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These guys are great!

Great communication.
Efficient and personal service.
Good customer care.
Grace were awesome and made our move so much easier!

29 September 2026
Unprompted review
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Hi Rebecca, thank you so much for the wonderful 5-star review! We're so glad our communication and personal service made your move easier. It was a pleasure helping you, and the whole Grace Albany team really appreciates you taking the time to share your feedback.

Rated 5 out of 5 stars

The crew were absoluteky fantastic

The crew were absoluteky fantastic. Exceptional service and very professional, making the move stress free. Highly recomend Grace and would like to highlight the commitent the crew put into their clients.

20 October 2026
Unprompted review
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Lorelle

We are so glad you enjoyed your experience with Grace. Thank you for your feedback.

Rated 5 out of 5 stars

I will use them again

I never expected such good service ever in the past.We are very grateful for every body involved .I will recommend Grade Removal to anyone who wants to relocate anywhere.Good luck for the future guys, and a special thanks to Peter and Mel for organising everything,we had an awesome time working with them.🤙🤙🤙🤙🤙🤙🤙🤙🤙

12 October 2026
Unprompted review
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Johan,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Peter and his team in Albany did a…

Peter and his team in Albany did a brilliant job unloading all our furniture - they did it with care and expertise. All the team were very friendly and happy and they went above and beyond to be immensely helpful, nothing was too much trouble for them. We highly recommend this team.

9 October 2026
Unprompted review
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Nerine,

We're delighted to see that you enjoyed your experience with us! Thank you for leaving us a rating.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Very happy

Very happy, knew what they were doing, very obliging with our requests and location was challenging with lots of steps. Would highly recommend.

5 October 2026
Unprompted review
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Thanks Garry & Lyn

We are so glad we could assist you with your move. Thank you for your wonderful recommendation.

Rated 5 out of 5 stars

Professional and efficient team

The team from Grace were amazing. They did everything to ensure our move was well planned and communicated efficiently. They were very patient, flexible and professional and made a stressful move easy. We are so grateful to Pete, Wes and Dylan for their care. Thankyou 🙏🏽
Susan and Michael

1 October 2026
Unprompted review
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Susan

We are so glad our team in Albany were able to help you. Thank you for your kind words!

Rated 5 out of 5 stars

The boys were absolutely brilliant

The boys were absolutely brilliant, extremely efficient, patient & professional.

7 September 2026
Unprompted review
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Telly,

We're so glad to hear you were pleased with our service. Thank you for your kind words!

Rated 5 out of 5 stars

Moving to a new home the team…

We were moving to a new home the team who shifted us were excellent. Careful with all our things and very cheerful.

25 June 2026
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Elizabeth,

Thank you for choosing Grace and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The Albany team were great in the…

The Albany team were great in the whole. With Peter able to adjust my delivery requirements as they changed.

1 June 2026
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Mark,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Simple and straightforward

Simple and straightforward. Great to deal with. Very good service.

24 May 2026
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Ron,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Awesome Service

I had Grace Removals back to unpack my shed. They did such an amazing job the previous week trying to unpack my stuff which wasn’t easy as I have a small home.

Again the boys (men) worked hard and got the job done. They never hesitated to ask if they weren’t sure and I really appreciated it.

I highly recommend Grace Removals.

19 May 2026
Unprompted review
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Ellen,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,

Grace Customer Service

Rated 5 out of 5 stars

It was a traumatic time for me having…

It was a traumatic time for me having the contents of my life packed after 25 years, but the employees who came to do the work were so polite and helpful, mixed in with a sense of humour to lighten the mood.
There were a lot of fiddly things to package and at no time was there ever any evidence of complaint in fact nothing was too much trouble.
As a result, I found the experience far less painful than it could have been.

26 March 2026
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Donna,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

I felt supported and always well…

I felt supported and always well informed during the whole moving process across the country from the Albany WA Branch to the Queensland Branch. Both office staff and truck drivers went out of their way to ensure I understood and was happy with every detail. As an older female I appreciated their attention to detail and kind understanding towards me at a very difficult time in my life and I would highly recommend this comp

23 December 2025
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Jenny,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

Rated 5 out of 5 stars

Denmark to Perth move

I wanted to move household items from denmark to Perth. The process of organising was simple and the office staff friendly and helpful.
Same 2 men picked up and then delivered in perth. They were on time, cheerful and extremely obliging. I would thoroughly recommend this company for removals.

19 November 2025
Unprompted review
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Barbara,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

Rated 5 out of 5 stars

Totally professional

Totally professional. Really helpful. Would highly recommend Grace Removals.

13 August 2025
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Kerry-Ann,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Friendly capable staff who got on with…

Friendly capable staff who got on with the job . Forward planned and worked accordingly , made the task look easy. Not a mark on anything they touched.

8 July 2025
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Rob,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Moving belongings from Albany to Perth

Moving belongings from Albany to Perth
Everything was done efficiently and professionally. Truck turned up on time at pick up and delivery. All the guys were great, hard working and very easy to get along with.
Not an easy job on a difficult site.
Well done!

30 March 2025
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Ralf,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Peter Ryan was excellent at organising…

Peter Ryan was excellent at organising our move at such little notice. Really efficient, professional and polite.

21 March 2025
Unprompted review
Grace Removals Group - Albany logo

Reply from Grace Removals Group - Albany

Dear Jade,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

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