GreenGeeks Web Hosting Reviews 1,613

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the staff's professionalism, knowledge, and quick response times. Many appreciate the efficiency and ease of the service, noting that their websites run smoothly and load quickly. Reviewers also commend the well-organized and intelligently designed website and control panel. However, some customers have experienced issues with slow response times for complex problems, particularly concerning compliance or account management. A few also reported difficulties with domain transfers and SSL certificate updates, finding the support unhelpful in these specific situations.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support team for being... See more

Service

Consumers express high satisfaction with the service, consistently describing it as top-notch, efficient, and... See more

Website

Customers had positive experiences with website. Many reviewers praised the user-friendly website and... See more

Staff

Clients share positive opinions on staff, consistently praising their responsiveness, professionalism, and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They do indeed plant trees, dont think it's greenwashing. Excellent customer service, short waiting times. After next to no chatbot contact, you get to speak to a human expert. I forgot to do a... See more

Company replied

Rated 5 out of 5 stars

I love that you offer so much in one place — website design, hosting, and email all together just makes everything feel easier and more aligned. Having it all under one roof is such a gift. I’m sti... See more

Company replied

Rated 5 out of 5 stars

First request for assistance with domain transfer, they CALLED ME!! When I got over the shock, the tech rep got me straightened out. Second request, because I didn't get the nameservers pointed c... See more

Company replied

Rated 5 out of 5 stars

This is the best host i have had in many years. If u contact the support they aswer really fast, best so far, the ithers i had tooke several time before they answered my questions and though i'm sw... See more

Company replied


Company details

  1. Web hosting company
  2. Business-to-Business service

Written by the company

GreenGeeks Web Hosting was launched in 2008 and is a leading web hosting provider powering over 300,000 websites in over 150 countries. GreenGeeks offers its customers a better web hosting experience from its specially engineered web hosting platform. Enjoy hosting from any one of our 5 data center locations, which include advanced speed technologies, enhanced security, expert 24/7 support and feel good about on a hosting platform that is making a difference with our renewable energy commitment.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Best host providers

They provide the best hosting and support, I appreciate their cause as well.

1 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Thanks a lot Logan for your review. We are always here to help!

Rated 5 out of 5 stars

GreenGeeks is PHENOMENAL!

The customer service with GreenGeeks was amazing!! Top-notch service all the way! I was able to easily upload my site files using the method I prefer, FTP (file transfer protocol). GreenGeeks offers a wide variety of services including dedicated hosting and domain name registration. No more GoDaddy! GreenGeeks is hands down the absolute BEST hosting I have ever dealt with. I design custom websites, and I will definitely be recommending GreenGeeks to clients for hosting. - Carmine Schulze, Seattle Web Designer

15 July 2025
Unprompted review
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Reply from GreenGeeks Web Hosting

Hi Carmine! Thanks for your thoughtful review! We are always here to help!

Rated 5 out of 5 stars

Dependable and environmentally positive

I work with a non-profit organization that has been using GreenGeeks Web Hosting for over four years. We are very happy with the reliable and helpful service we receive in hosting our family of websites. The layout of the dashboard is very clear, and I can get prompt answers to any questions I have. I recommend them highly! We are also happy that it is environmentally positive.

30 September 2025
Unprompted review
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Reply from GreenGeeks Web Hosting

Thanks so much for sharing this! It’s great to hear that your organization has been running smoothly with us for years and that the dashboard and support meet your needs. We’re especially glad that our eco-friendly approach adds extra value for your work. Thanks for trusting GreenGeeks to power your websites!

Rated 5 out of 5 stars

Why I Moved All My Domains to GreenGeeks (and Love It)

I recently transferred all my domains and hosting to GreenGeeks, and the experience has been excellent. The migration was smooth, their support team was quick and professional, and my websites are running fast and reliably. What makes them stand out even more is their strong eco-friendly commitment — hosting that’s not only powerful but also green. If you’re looking for reliable hosting with great features and the peace of mind of sustainability, GreenGeeks is a fantastic choice

29 September 2025
Unprompted review
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Reply from GreenGeeks Web Hosting

Hi Davood! That’s wonderful to hear! I’m glad the migration went smoothly and that your sites are running fast and steady. Knowing our support team could make the process easy and that our eco-friendly mission resonates with you means a lot. Thanks for moving everything over and for recommending GreenGeeks!

Rated 5 out of 5 stars

Wonderful customer support and technical management

Greengeeks has one of the best customer service experiences I’ve ever had.

They’ve helped me with everything, from answering my questions about getting a wordpress plan to migrating my website to the new hosting. The whole tecnical side was very simple, they handled the entire process. They kept me updated at all times and were always patient and friendly.

It’s wonderful how much they focus on customer satisfaction.

29 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi César! Thanks for sharing this! I’m glad our team made the move to GreenGeeks simple and kept you supported every step of the way. It’s great to hear that their patience and clear communication stood out. We’ll keep making sure your hosting stays just as smooth. Thanks for choosing GreenGeeks!

Rated 5 out of 5 stars

The file structure is intuitive and easy to use

I am hosting a couple websites that are mainly just HTML and client side JavaScript. The very intuitive file structure at GreenGeeks is a big reason I decided to use them.

I don’t need the extra features blobs and buckets get you from Azure and S3 hosting. So I would rather learn more code than spend time learning how to get my files onto my website.

I also need some simple email accounts for those domains. GreenGeeks does not charge for every account. So that works great. I do use a more robust email / calendar host for my primary family email account though.

Thanks for the great service and for doing it in a way that doesn’t hurt the planet.

22 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Glad to hear our setup fits your workflow so well!Thanks for choosing GreenGeeks and supporting a hosting platform that’s also eco-friendly!

Rated 5 out of 5 stars

I'm very happy with Greengeeks

Greengeeks provides the traditional Cpanel service for website developers - without trying to profiteer by charging for Cpanel services which have been free before (such as statistics, or email at the domain). And technically they do it well. They are prompt and helpful on the rare occasions when service is needed.

21 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi John! Thanks for sharing this! We’re glad our cPanel setup gives you all the tools you need without extra charges, and that our team has been quick to help when needed. We appreciate you hosting with GreenGeeks!

Rated 5 out of 5 stars

Hosting That Just Works

I host client websites on GreenGeeks through my reseller account, and it’s been excellent. No issues with PHP settings or limits — everything works smoothly with WordPress out of the box. Reliable, fast, and eco-friendly hosting I can count on.

18 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi Ally! Great to hear your reseller experience has been smooth! We’re glad the setup works seamlessly with WordPress and that you can rely on us for performance and sustainability. Thanks for trusting GreenGeeks with your clients’ sites!

Rated 5 out of 5 stars

Excellent

Excellent business. Everyone I’ve dealt with so far has been professional, friendly and patient. I’ve been truly blown away. This is how to run a hosting company. And it doesn’t hurt that the business is eco friendly too

17 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Thanks so much for sharing this! It’s great to hear that our team’s approach has stood out to you and that the eco-friendly side of what we do adds extra value. We’re glad to have you with us!

Rated 5 out of 5 stars

I’ve been with Green Geeks hosting for…

I’ve been with Green Geeks hosting for 15+ years. The service is great and reliability is 99+%. I can’t remember the last time I was down.

Live chat always takes care of my needs quickly.!!

7 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi Jarrod! 15 years is quite the journey, and we’re glad to hear our hosting has kept things running smoothly for you. Thanks for your loyalty and for trusting GreenGeeks all these years!

Rated 4 out of 5 stars

Good product good customer service.

Good product good customer service.

10 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Thanks for your review Peter! Great to hear you’re happy with both the service and support. We appreciate you choosing GreenGeeks!

Rated 5 out of 5 stars

Great customer service!

Reliable hosting. Affordable pricing. Excellent customer service!

10 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Thanks for sharing! It’s great to know you’re finding our hosting reliable, affordable, and backed by the support you need. We appreciate you being with GreenGeeks!

Rated 5 out of 5 stars

Green Geeks is great!

Excellent customer service and support.

10 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi Alex! Appreciate the kind words! It’s great to hear our service and support have made a positive difference for you.

Rated 5 out of 5 stars

Always 5 star responses and usually in…

Always 5 star responses and usually in minutes not hours.

2 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi Henry! Thanks for pointing that out! We work hard to keep response times quick and solutions on point—glad it’s showing through in your experience.

Rated 5 out of 5 stars

Better support than my previous host

Much better than support provided from previous company. Personal and quick.

9 August 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi David! Thanks for sharing this! Glad to know our team’s approach feels more personal and responsive compared to your last host. We’ll keep making sure you get the help you need, right when you need it.

Rated 5 out of 5 stars

Excellent Customer Service

GreenGeeks are a great choice for web hosting if you value excellent customer service and support. They get the job done and keep in touch while they're doing it. Highly recommended!

6 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Thanks for the recommendation Gareth! Great to hear our support team’s communication and follow-through have made a difference for you. Thanks for choosing GreenGeeks!

Rated 5 out of 5 stars

Can't get any better

No down time that I know of at all. Can host multiple domains for an awesome price and I haven't run into a single issue. Can't get any better than that.

7 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi Allen! Thanks for sharing this! It’s great to know you’ve had a smooth run with no downtime and find real value in hosting multiple domains at a fair price. We appreciate you being with us!

Rated 5 out of 5 stars

Quick to respond and felt reassured by…

Quick to respond and felt reassured by support given

8 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi Kathy! Glad to hear our team was able to respond quickly and give you peace of mind. Thanks for sharing your experience with GreenGeeks!

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