GreenGeeks Web Hosting Reviews 1,613

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the staff's professionalism, knowledge, and quick response times. Many appreciate the efficiency and ease of the service, noting that their websites run smoothly and load quickly. Reviewers also commend the well-organized and intelligently designed website and control panel. However, some customers have experienced issues with slow response times for complex problems, particularly concerning compliance or account management. A few also reported difficulties with domain transfers and SSL certificate updates, finding the support unhelpful in these specific situations.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support team for being... See more

Service

Consumers express high satisfaction with the service, consistently describing it as top-notch, efficient, and... See more

Website

Customers had positive experiences with website. Many reviewers praised the user-friendly website and... See more

Staff

Clients share positive opinions on staff, consistently praising their responsiveness, professionalism, and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They do indeed plant trees, dont think it's greenwashing. Excellent customer service, short waiting times. After next to no chatbot contact, you get to speak to a human expert. I forgot to do a... See more

Company replied

Rated 5 out of 5 stars

I love that you offer so much in one place — website design, hosting, and email all together just makes everything feel easier and more aligned. Having it all under one roof is such a gift. I’m sti... See more

Company replied

Rated 5 out of 5 stars

First request for assistance with domain transfer, they CALLED ME!! When I got over the shock, the tech rep got me straightened out. Second request, because I didn't get the nameservers pointed c... See more

Company replied

Rated 5 out of 5 stars

This is the best host i have had in many years. If u contact the support they aswer really fast, best so far, the ithers i had tooke several time before they answered my questions and though i'm sw... See more

Company replied


Company details

  1. Web hosting company
  2. Business-to-Business service

Written by the company

GreenGeeks Web Hosting was launched in 2008 and is a leading web hosting provider powering over 300,000 websites in over 150 countries. GreenGeeks offers its customers a better web hosting experience from its specially engineered web hosting platform. Enjoy hosting from any one of our 5 data center locations, which include advanced speed technologies, enhanced security, expert 24/7 support and feel good about on a hosting platform that is making a difference with our renewable energy commitment.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazed!

I manage a small website for a non profit organization. We made the decision to migrate our site with GreenGeeks and I am pleased the support and the platform in general. I recommend this provider as it provides excellent value for money.

23 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi André! That’s wonderful to hear! We’re glad your migration went smoothly and that our platform meets your nonprofit’s needs. Thanks for your kind words and for choosing GreenGeeks!

Rated 5 out of 5 stars

Straightforward and Robust

Great product and structure model for you to make additional revenue. Fairly straightforward to manage between hosting and Wordpress as well. Not only that, their support is robust.

24 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Appreciate the feedback! It’s great to know you find our platform easy to manage and that our support team has been helpful. Thanks for being part of the GreenGeeks community!

Rated 5 out of 5 stars

Ten Years experience with Greengeeks Web Hosting

Thank you for solving my issue today! Again I was impressed by your efficiency and professionalism. I have been with Greengeeks for over ten years, their customer service has always been impeccable. They are prompt, professional and ensure the safety of all communications and of all data. Their chat service is the best and their ticket system to get things resolved is very efficient whenever needed. I've always felt supported, as a non-expert, to get anything I needed done with my domains and websites. I highly recommend using Greengeeks services!

23 October 2025
Unprompted review
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Reply from GreenGeeks Web Hosting

Thanks Alice for your continued trust over the years! We’re glad our team has consistently provided the support and reliability you’ve needed. We truly appreciate your loyalty and recommendation!

Rated 5 out of 5 stars

Reasonable prices, fast and superior support.

The offerings for hosting are very reasonable. The interface is well thought out and efficient. Whenever I have had to get support, whether by phone, chat or email, the response has been fast and the resolution has been fast. When I had ongoing questions I was able to append to an existing ticket easily and the response was just as fast.

1 October 2025
Unprompted review
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Reply from GreenGeeks Web Hosting

Thanks Mark for sharing your experience! It’s great to hear that you’ve found our pricing fair and our platform efficient. We put a lot of effort into making support quick and accessible across all channels, so your feedback means a lot. Thanks for choosing GreenGeeks!

Rated 5 out of 5 stars

Very fast, professional support

Very fast, professional support, has been very smooth during setup.

20 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi Brandi! Thanks for sharing! We’re glad to hear your setup went smoothly and that our support team was quick to assist. We appreciate you choosing GreenGeeks!

Rated 5 out of 5 stars

Eye opening

Once I learned the dashboard, paying for hosting was very simple. The system provided a paid invoice which was simple to use for reimbursement. GreenGeeks is a well oiled machine that maximizes the use of the Internet and computers.

20 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi Bob! Thanks for the great feedback! We’re happy to hear you found the dashboard easy to navigate and the billing process straightforward. Appreciate you being part of GreenGeeks!

Rated 5 out of 5 stars

Great service

Great service. My questions answered and issue solved whilst on the chat. Always so helpful.

19 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi Alexandra! Thanks for your kind words! We're glad our team could sort everything out for you right on the chat. Appreciate you choosing GreenGeeks!

Rated 5 out of 5 stars

Great Company for Web Hosting!

I recommend GreenGeeks to all small business owners. The support is top notch and my website is always up and running.

21 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Thanks for recommending us! We're happy to know your site’s running smoothly and that our support team’s been there when needed. Appreciate you trusting GreenGeeks for your business!

Rated 5 out of 5 stars

Very easy process of transferring hosting of my website

Transferring my website to GreenGeeks for hosting was very easy, with well documented steps found on their website and quick email response made this a very seamless experience. I would highly recommend.

9 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Thanks for sharing your experience! We’re glad the transfer process was smooth and that our resources and team made it easy for you. Appreciate the recommendation and for choosing GreenGeeks!

Rated 5 out of 5 stars

Performance, Reliability, Support

Performance and reliability are top notch, but the real difference maker is the self-help options allowing one to get answers to questions and concerns fast, and make necessary adjustments and changes to options without having to resort to speaking to technical support. BUT if you do have to speak to someone, their responses are very fast and the reps are very knowledgeable.

20 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi Kevin! Thanks for the thoughtful review! We're glad you’re enjoying the performance and flexibility of our platform, and that both our self-help tools and support team have met your needs. Appreciate you being with GreenGeeks!

Rated 5 out of 5 stars

2FA Help

All of the support and follow up were top notch. Problem solved in no time. 2FA was keeping out but I was able to get help almost immediately. Being a luddite made it that much harder, but the folks at GreenGeeks support were patient and eager to help. Two qualities missing from this world.

12 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi Lou! Thanks for sharing this! We’re happy to hear our team could help you get back in quickly. We appreciate your kind words and for choosing GreenGeeks!

Rated 5 out of 5 stars

Shocked by how good they are!

First request for assistance with domain transfer, they CALLED ME!! When I got over the shock, the tech rep got me straightened out.

Second request, because I didn't get the nameservers pointed correctly, the tech rep responded within the hour of submitting the ticket and completed the steps I had neglected. Now I'm up and running.

I don't think you can beat that kind of customer service.

1 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi Bruce! Thanks for sharing this! We know how important it is to have your site running smoothly, and it’s great to hear the calls and follow-ups made a difference. We appreciate you choosing GreenGeeks!

Rated 5 out of 5 stars

Great experience with GreenGeeks

Great experience with GreenGeeks — fast replies, attentive support, and clear solutions from start to finish. Highly recommended!

1 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Thanks, Angela! We're really glad to hear our team made things clear and easy for you. Fast, attentive support is exactly what we aim for. We appreciate the recommendation and for choosing GreenGeeks!

Rated 5 out of 5 stars

Prompt, courteous service

I have always received fast and courteous service the few times I have reached out for technical issues beyond my own knowledge to solve.

8 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Thanks, Jennifer! We're happy to know our team’s been able to step in quickly and courteously whenever you’ve needed help. We appreciate your trust and for being part of GreenGeeks!

Rated 5 out of 5 stars

Love Greengeeks it has everything

Love Greengeeks it has everything I need.
Great for beginners and experienced Web builders and reasonably priced to suit all budgets and needs.
Support also top notch.

10 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Thanks for sharing Lee! We’re glad to know GreenGeeks has been a good fit for your needs and that our support team’s been there when needed. We appreciate you being part of the GreenGeeks community!

Rated 5 out of 5 stars

GreenGeeks has been the best at helping…

GreenGeeks has been the best at helping when I need it. The live chat with a human and not AI was a huge selling point in our decision to go with them. They are kind, professional and prompt. We had a bad experience with another hosting company that only used AI for customer support. We kept going around in circles and NEVER got a human tech support agent.

8 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Thanks so much for sharing Kris! We're really glad our live chat team made the difference for you; real people helping real people is something we take seriously. Appreciate your trust and for choosing GreenGeeks!

Rated 5 out of 5 stars

GreenGeeks is Great!

I can't say enough good things about GreenGeeks' support team. They're always lightning-fast, super helpful, and incredibly friendly. Plus, their webinars are a game-changer—packed with practical advice on exactly what I need to know. A+ experience all around!

9 September 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi Julie! Thanks so much for your kind words! We’re glad to know our support team and webinars have been helpful to you. It’s great to see you getting real value from both. Thanks for being part of the GreenGeeks community!

Rated 5 out of 5 stars

Green hosting, quality services

I hosted a green political party website on GreenGeeks. The reason I chose to host it on GreenGeeks was primarily their commitment to green hosting but they also offer high quality services and an overall easy to use platform.

7 October 2025
Unprompted review
GreenGeeks Web Hosting logo

Reply from GreenGeeks Web Hosting

Hi Cornel! Thanks so much for sharing this! It’s great to hear that our eco-friendly mission and reliable hosting met your needs. Thanks for choosing GreenGeeks!

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