red board. need air vale repaired warrant 5 years had board 2 years. paid $ 951.00 dollars. contact sales person said i would have to contact red board company. trying for a month. can not find a ph... See more
Company replied
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See what reviewers are saying
Product was ok, however the shipping policy and COST was absolutely redicilous ... $35 dollars for a tiny part and $17 to ship ... never again !!
Company replied
I was waiting for my paddle ans I received a message saying that it was not in the stock anymore. So I had to do wait again.
Company replied
The merchandise I purchased was not as I expected.
Company replied
Company details
Information provided by various external sources
First and foremost we are active stand up paddlers and we ship SUP gear worldwide. Whether you are paddling on a lake, cruising down a river or slaying massive waves, we have what you need.
Contact info
Miami, FL, United States
- 1-888-252-4983
- info@greenwatersports.com
- greenwatersports.com
1.4
Bad
204 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service
They were highly responsive via email and answered all my questions thoroughly and honestly. Product arrived promptly as promised.
5 January 2016
Unprompted review
Excellent service, great selection, and solid knowledge
I bought 2 inflatable paddleboards with pumps and paddles, and they were competitively priced, with efficient shipping, and speedy service to replace one of the pumps that had a crack in it. I found this site through posts on stand-up-paddling sites that showed they really know their stuff. The instructional videos are also a great help. All-around excellent!!! Definitely recommend.
2 January 2016
Unprompted review
A wonderful company
Quick responses to questions and honest answers when comparing products.
2 January 2016
Unprompted review
Great way to get a good deal
There customer service was awesome and they took care of a damaged product from shipping. It is great to see such good service and respect for your money. We bought a number of Red Paddle company products.
2 January 2016
Unprompted review
Best Customer Service!
I barely finished to fill out the warranty form on the website, and the owner
was already on the phone asking how can he help. Need I say more?
2 January 2016
Unprompted review
Just plain aweome people!
If you want superb customer service and a great price these are your guys! We had an issue with your Red Paddle Co. board and they took care of it ! They responded quickly to our emails and solved it right away.
2 January 2016
Unprompted review
Super knowledgable & great customer service
One of the best customer service experiences I've had in a long time. Our paddle board purchases got us out in the water and changed our summer. They even traveled to Mexico over Thanksgiving... Addictive!
2 January 2016
Unprompted review
Overall good experience with the company itself
Overall good experience with the company (Greenwater Sports) itself. The only reason I didn't give five stars is because I wish I would've been warned about the permanently attached tri fin system on my paddle board (I payed a pretty penny for a full paddle board bundle for sure). The way the fins are makes the paddle board favor going to the left so I'm constantly trying to combat it, even in no wake.
1 January 2016
Unprompted review
Reply from Green Water Sports
Hi Lisa, Thanks for the feedback. Quite often you can straighten the iFins by heating them and resetting their shape. See this page for more info: http://greenwatersports.com/5318/red-paddle-co-ifins-infinitely-better or call me on 1-888-252-4983 for help. Julian
Great Customer Service
They answered several of my questions before I made my purchase. Shipping and product were great. They even handled a warranty with Red Paddle for me and I had a new board in no time
31 December 2015
Unprompted review
Julian is Great!
I bought a Red Paddle Co Surfer from Julian. He was very good to do business with. Communicative, fair, and patient. I hope to do business with him again! Highly recommend!!
31 December 2015
Unprompted review
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