very pro active with the work, very professional , went above and beyond for the company , didnt stop through out the day no matter the weather. employees , Luke , Bradley & Paddy also travelled o... See more
Company replied
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Review summary
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What a pleasure working with Luke and Bradley. Even under pressure they delivered and completed the job. They are both a credit to the company. They work amazingly as a team. They are extremely practi... See more
Company replied
Efficient friendly service. Fast turnaround on delivery and brilliant when coming up against me being challenging with requests having never ordered anything like this before. Happy to go above and be... See more
Company replied
I would like to commend Luke, Fabian and Mikey for their work on our site. They were responsible for both the installation and dismantling of the track mats and carried out the work professionally and... See more
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Company details
- #18 of 38 best companies in Construction equipment supplier
- #3 of 11 best companies in Building equipment hire service
- #17 of 31 best companies in Equipment supplier
About GroundGuards
Written by the company
GroundGuards UK are experts in ground protection mats, trackway hire, and temporary access solutions for customers across the UK. For over 20 years, we have supplied ground protection mat hire and sales to the construction, civil engineering, events, utilities, and industrial sectors, helping customers create safe access, protect surfaces, and keep projects running smoothly in all weather conditions. We offer fast delivery, flexible hire or buy options, and expert advice to help you choose the right solution, from pedestrian access mats to heavy-duty trackway for vehicles and machinery.
We pride ourselves on being open, honest, and easy to deal with, and we believe that great service starts with listening to our customers. Customer feedback is incredibly important to us, as it helps us continue to improve and maintain the high standards our customers expect. Our aim is to provide reliable products, helpful support, and a straightforward experience from start to finish.
Contact info
GroundGuards, Rudgate, Walton, Wetherby, LS23 7AU, Leeds, United Kingdom
- 0113 267 6000
- info@ground-guards.co.uk
- ground-guards.co.uk
4.7
Excellent
167 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Thank you Emma
We are very impressed. The product is great. The 2nd hand fastcover mats were as described, used but in good condition. The ordering process was good and the sales team were very quick with communication and helped us with a tight schedule. Emma deserves a specific mention, she was very professional and efficient despite some challenges we threw at her. The delivery driver was also amazingly patient despite the difficulties of the tricky site access.
26 May 2025
Reply from GroundGuards
Thanks so much for taking the time to leave this review. It’s great to hear the mats did the job and that the team, especially Emma, could help keep everything on track. We’ll pass on your comments. If you need anything else, just let us know.
Best,
Mike - Marketing Manager
Great product, Great team
We have been using GroundGuards for a few years now and as usual on our latest project the service has been what one has become use too, great to put it in a word. From the survey with Arthur to the service from the depot with Stuart. They are willing to help and adapt to site conditions which is hard to come by these days. Top top it all the product is second to none.
8 April 2025
Unprompted review
Reply from GroundGuards
Thanks so much for taking the time to leave this review. It really means a lot to us. It's brilliant to hear that you've had such positive experiences, both with our products and our team. Arthur and Stuart will be pleased to get a mention! We do our best to make things easy on site and help wherever we can, so it’s great to know that’s making a difference for you. Thanks for choosing us, and for coming back project after project. If you need anything else, just let us know.
Best,
Mike - Marketing Manager
great service from start to finish.
great service from start to finish.
initial visit to survey work areas went well. Procurement process was easy
installation and demob was carried out in a very efficient and safe manner
equipment used, including install kit, was in excellent condition
site team were professional and good to work with
overall very happy with service provided
14 February 2025
Unprompted review
Reply from GroundGuards
Thanks for the great review! Glad to hear everything went smoothly from survey to installation and uplift. Great to know the kit was spot on and the team made a good impression. We really appreciate the feedback and hope to work with you again soon!
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thanks for the great review! We’re glad you were happy with the service and the quality of our products.
Best,
Mike - Marketing Manager
A Pleasure to deal with.
The guys here are pleasant, helpful and informative.
I got to have a look in their warehouse where the difference between products was explained to me and could see the product first hand. Decided what to have there and then. Invoiced, paid and I was loaded before I could eat a sandwich.
21 April 2025
Reply from GroundGuards
Thanks for the great review!
Really glad to hear our team was helpful and made things easy for you. It’s great that you could see the products up close and get everything sorted so quickly.
Appreciate you choosing us - we’re here if you need anything else!
Best,
Mike - Marketing Manager
Great products and service
I have used Groundguards for many years and can honestly say I have never had an issue with any of their high quality products. The service levels are excellent and I always benefit from a personal customer service from John White and the Groundguards team. Well done guys !
9 April 2025
Reply from GroundGuards
Thanks so much for the lovely review - it really means a lot! We're glad to hear everything's always gone smoothly and that John's looked after you so well. We’ll make sure the team sees your kind words. Great to have you with us!
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thanks for the great review! We’re glad everything went smoothly and look forward to working with you again.
Best,
Marketing Manager
Great product / competative pricing too
Great service from initial quote through to installation - would definately look to use again.
31 March 2025
Unprompted review
Reply from GroundGuards
Thanks for the lovely review! Great to hear everything went smoothly - we’d be more than happy to help any time.
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thanks so much! We're really glad you’re happy with the service and the product.
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thanks for the great review! We're really glad everything arrived quickly and worked well for you. Let us know if you need anything else!
Best,
Mike - Marketing Manager
Thanks to the GG team
Thanks to the GG team for the delivery, installation and removal of matting as per our tight programme of works
21 March 2025
Unprompted review
Reply from GroundGuards
Thanks so much for the kind feedback - really glad we could support your project and keep everything on track with your schedule. I’ll pass this on to the team - they’ll really appreciate it!
Best,
Mike - Marketing Manager
We had a shipping problem but GG came through.
We had a shipping problem with my Ground Guards order.
Emma at Ground Guards pulled out all the stops to get replacements to me overnight so that the delivery of heavy equipment could still be made the next morning !
Top service from Emma and the team.
25 February 2025
Reply from GroundGuards
Thanks so much for your review – it’s fantastic to hear that Emma was able to get everything sorted for you. We’ll be sure to pass on your kind words to her and the team!
Best,
Mike - Marketing Manager
Leicester Cathedral Light up Leicester Event
Arrived on the button as planned, very friendly, efficient and a good installation.
6 March 2025
Unprompted review
Reply from GroundGuards
Thanks so much for the lovely feedback - really glad everything went to plan and the team made a good impression. Wishing you all the best for a brilliant Light up Leicester event!
Best,
Mike - Marketing Manager
Great work
Great work , Great attitude and professionalism from the workforce .
Nothing too much trouble , under hectic environment , patience was exceptional
26 February 2025
Unprompted review
Reply from GroundGuards
Really appreciate your feedback! Great to hear the team left a positive impression – we’ll be sure to pass this on to them. Thanks for sharing!
Best,
Mike - Marketing Manager
Great service
19 February 2025
Reply from GroundGuards
Thanks for your kind words!
Best,
Mike - Marketing Manager
Reply from GroundGuards
Many thanks for your review!
Best,
Mike - Marketing Manager
Well made
The ground guards do the work perfectly and we're working with very soft and flooded ground condition.
Looks and feel well made, not too heavy even for one person.
10 February 2025
Reply from GroundGuards
Thanks for your feedback! Glad to hear they did the job well, even on soft and flooded ground.
Best,
Mike - Marketing Manager
Ordered and arrived next day
Ordered and arrived next day, great service as always, thank you Ground Guards team!
12 February 2025
Reply from GroundGuards
Thank you for your support! We're glad we could get your order to you so quickly. Always a pleasure to help, and we appreciate your kind words!
Best,
Mike - Marketing Manager
Excellent service with the installation…
Excellent service with the installation of circa 300 matts, working well for us. Operatives fast efficient and worked safely to undertake a tricky installation. Well done, hopefully the removal shall run so smoothly 👍
5 February 2025
Unprompted review
Reply from GroundGuards
Thanks for your great review, Paul! It’s great to hear the mats worked well for you and that the installation went smoothly. The ground conditions meant doubling up in some areas, but we’re glad our solution did the job. Really appreciate your feedback, and we look forward to working with you again!
Best,
Mike - Marketing Manager
Great communication throughout the hire
Great communication throughout the hire period. Site visit was undertaken to highlight potential constraints ahead of mobilisation. Deliveries and installation was well coordinated
31 January 2025
Unprompted review
Reply from GroundGuards
Thank you for your review! We’re happy to hear you had a smooth hire experience. If you ever need support for future projects, we’re here to help.
Best,
Mike - Marketing Manager
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