very pro active with the work, very professional , went above and beyond for the company , didnt stop through out the day no matter the weather. employees , Luke , Bradley & Paddy also travelled o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What a pleasure working with Luke and Bradley. Even under pressure they delivered and completed the job. They are both a credit to the company. They work amazingly as a team. They are extremely practi... See more
Company replied
Efficient friendly service. Fast turnaround on delivery and brilliant when coming up against me being challenging with requests having never ordered anything like this before. Happy to go above and be... See more
Company replied
I would like to commend Luke, Fabian and Mikey for their work on our site. They were responsible for both the installation and dismantling of the track mats and carried out the work professionally and... See more
Company replied
Company details
- #18 of 38 best companies in Construction equipment supplier
- #3 of 11 best companies in Building equipment hire service
- #17 of 31 best companies in Equipment supplier
About GroundGuards
Written by the company
GroundGuards UK are experts in ground protection mats, trackway hire, and temporary access solutions for customers across the UK. For over 20 years, we have supplied ground protection mat hire and sales to the construction, civil engineering, events, utilities, and industrial sectors, helping customers create safe access, protect surfaces, and keep projects running smoothly in all weather conditions. We offer fast delivery, flexible hire or buy options, and expert advice to help you choose the right solution, from pedestrian access mats to heavy-duty trackway for vehicles and machinery.
We pride ourselves on being open, honest, and easy to deal with, and we believe that great service starts with listening to our customers. Customer feedback is incredibly important to us, as it helps us continue to improve and maintain the high standards our customers expect. Our aim is to provide reliable products, helpful support, and a straightforward experience from start to finish.
Contact info
GroundGuards, Rudgate, Walton, Wetherby, LS23 7AU, Leeds, United Kingdom
- 0113 267 6000
- info@ground-guards.co.uk
- ground-guards.co.uk
4.7
Excellent
167 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great product
great product, staff very helpful and knowledgeable with all the products they stock.
17 January 2025
Reply from GroundGuards
Thanks so much for your review! It’s great to hear you’re happy with the product and found our team helpful. Please let us know if there's anything else we can help you with in future.
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thanks for the great review! It’s good to hear everything went smoothly, and you’re happy with the product. If there’s anything else you need, just let us know – we’re here to help!
Best,
Mike - Marketing Manager
Great communication
Great communication, fast delivery and very helpful with amendments when needed
10 January 2025
Unprompted review
Reply from GroundGuards
Thank you for your feedback! We're happy to hear you had a great experience and look forward to helping you again.
Best,
Mike - Marketing Manager
Great to deal with
Great to deal with, Prompt replies and product has done exactly what they said it would.
26 December 2024
Reply from GroundGuards
Thanks so much for your feedback! We’re really pleased the product delivered as expected. Looking forward to helping you again in the future!
Best,
Mike - Marketing Manager
5 Stars
Great communication
On time and the quality of work was excellent.
Our company will hire them again.
19 December 2024
Unprompted review
Reply from GroundGuards
Thanks for your feedback! Glad we could deliver what you needed - looking forward to working with you again.
Best,
Mike - Marketing Manager
Excellent Service
Very proactive with site issues resulting in minimal delays on site..
28 November 2024
Unprompted review
Reply from GroundGuards
Thank you for your kind feedback! We look forward to working with you again in future.
Best,
Mike - Marketing Manager
Brilliant product made the job…
Brilliant product made the job possible.
From initial consultation to delivery the team at ground guards were great. We have deployed them on a badly waterlogged site and access to and from the area is excellent. A great product and easy to deploy.
3 December 2024
Reply from GroundGuards
Thank you so much for your feedback! We're really glad the mats worked so well for your site and that the team could help make things run smoothly. Feel free to reach out if there’s anything else we can help you with.
Best,
Mike - Marketing Manager
You 100% get what you pay for
You 100% get what you pay for
Everyone is helpful, working towards the agenda of the customer. Very good service
2 December 2024
Unprompted review
Reply from GroundGuards
Thanks for the great review! We’re so glad you had a positive experience with our team. Looking forward to working with you again!
Best,
Mike - Marketing Manager
Installed track matting recently for OCU
Installed track matting recently for OCU on a project we have near Thirsk, North Yorks. Team worked with short notice to install matting under a lane closure at night. Great work by the install team and planning team.
27 November 2024
Unprompted review
Reply from GroundGuards
Thank you for your feedback! We’re glad our team could deliver efficiently under tight timelines. If you have any photos of the project, we’d love to see them—please send them to marketing@ground-guards.co.uk. We look forward to working with you again!
Best,
Mike - Marketing Manager
great experience
3 December 2024
Reply from GroundGuards
Thank you for your feedback! We're glad you had a great experience and look forward to helping you again.
Best,
Mike - Marketing Manager
Excellent service
The team at GroundGuards were excellent. They jumped on a job last minute and delivered perfectly. Very efficient and great communication. Would recommend and will definitely use again.
9 November 2024
Unprompted review
Reply from GroundGuards
Thank you for the lovely feedback! We’re glad we could help out at short notice and deliver what you needed. It’s great to hear you’d recommend us, and we’re looking forward to working with you again!
Best,
Mike - Marketing Manager
Very efficient
The team at GroundGuard have been very efficient. Stuart arranged a quotation very quickly and booked us in for a site visit and installation at short notice. The installation was quick and efficient, Arthur and his co-worker were on site, worked quickly and safely. The Xtrememats are for a site compound area for the next few months, they look like they will withstand the test of time.
29 November 2024
Unprompted review
Reply from GroundGuards
Thank you for your great feedback! We're delighted Stuart, Arthur, and the team provided quick and efficient service for your site compound setup. It's fantastic to hear you're impressed with the XtremeMats' durability already.
We’d love to see the mats in action! If you'd like to share any pictures of your compound area, feel free to send them over to marketing@ground-guards.co.uk. Your experience could help others see the benefits of XtremeMat too.
Best,
Mike - Marketing Manager
The wrong stillages were sent but this…
The wrong stillages were sent but this was rectified, no questions asked very quickly and at no extra cost.
Great service.
6 November 2024
Reply from GroundGuards
Thank you for your understanding! We're glad we could resolve the issue quickly and to your satisfaction. Your feedback means a lot to us, and we look forward to working with you again in future.
Best,
Mike - Marketing Manager
Good all round service
Very quick response to initial enquiry, informative site survey meeting followed by impressive installation. All completed to agreed programme - even managed to install additional sections in the same visit.
19 November 2024
Unprompted review
Reply from GroundGuards
Thank you! We're glad we could deliver a quick response, a helpful survey, and an efficient installation. We look forward to working with you again in future.
Best,
Mike - Marketing Manager
Xtreme Mats
Xtreme Mats delivered in the quality as expected. On time deliveries with smooth install by the installation team.
18 November 2024
Unprompted review
Reply from GroundGuards
Thank you for your kind words! We're thrilled to hear you were pleased with the quality, timely delivery, and smooth installation of our Xtreme Mats.
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thanks for your review! We're really glad to hear you were happy with our service and delivery. Hope to work with you again soon!
Best,
Mike - Marketing Manager
Good company
Good company, well organised and if there is a supply problem ( as we had) will help and find a work around.
Would recommend to anyone, very happy.
6 November 2024
Reply from GroundGuards
Thank you for your review! We’re so glad we could help find a solution for you. Your recommendation means a lot to us, and it’s great to hear you’re happy with our service. If there’s anything else we can do, just let us know!
Best,
Mike - Marketing Manager
Good and reliable service.
8 November 2024
Reply from GroundGuards
Thanks so much for your feedback! We're really glad you found our service reliable.
Best,
Mike - Marketing Manager
"Xtreme Mats"
"Xtreme Mats": Came as advertised and provided the temporary road surface needed to allow HGVs to move in and out of site as needed without issue. Installed and removed efficiently and on time. Ground Guards sales team were helpful and addressed our requirements efficiently.
31 October 2024
Unprompted review
Reply from GroundGuards
Thanks so much for the feedback! We’re glad to hear Xtreme Mats did the job smoothly and that our team could help out. Looking forward to working with you again!
Best,
Mike - Marketing Manager
Good communication & came when they…
Good communication & came when they said they would.
25 October 2024
Reply from GroundGuards
Thank you for your feedback! We're glad to hear you had a positive experience with our team’s communication and reliability. We appreciate your trust and look forward to working with you again!
Best,
Mike - Marketing Manager
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