Hacked.com Reviews 

512
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Hiring Hacked.com is one of the best decisions I've ever made. With their help, I was able to recover my FB account after it got HACKED and PERMANENTLY disabled. After the hack attack, I spent several... See more

Rated 5 out of 5 stars

Aaron guided us through the steps to recover my mom's Facebook account after it had gotten hacked. The hacker used her business ad account to run $2k of fake ads. On our initial call we made no progre... See more

Rated 5 out of 5 stars

A co-worker set up a meeting with Aaron and asked me to be there to help, I’m there It tech. I had doubts at first but Aaron was very helpful and kept trying different things with us until one finally... See more

Company replied

Rated 5 out of 5 stars

Getting hacked with so many of my accounts was scary and then trusting someone to go into them to fix it was scary. Christian was AMAZING. Not only did he set my mind at ease, but he fixed all my acco... See more

Company details

  1. Security service

Written by the company

Hacked.com helps people recover hacked accounts, fight blackmail and remove harmful online content. We secure your digital life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

512 reviews

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No recent history of asking for reviews

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4.5

All reviews

(512)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Everyone should have this company on speed dial or saved on thier web browser

Christian was an absolute superstar. After 6 weeks of constantly having to change my password to secure my Facebook account only to have it taken over again I had run out of options on what to do as Facebook themselves were of no help. If you are facing issues with your social media apps or even as a preventative option I could not recommend this enough. It's totally legit, friendly and helpful. I'm in New Zealand and I will admit I was dubious at first. I did my research (so you won't have to now) and discovered they were a reputable company.

3 July 2024
Unprompted review
Rated 5 out of 5 stars

Recovered my Facebook account.

What can I say, from start to finish the service I received was outstanding. Christian was invaluable and was able to help me retrieve both my personal and my business Facebook pages back after being hacked and suspended.

5 star doesn't seem enough more like 11/10 in my book!

Yes there was some parts I had to do as well but with their guidance and knowledge the whole process was clear and concise.

Can't thank you enough for your help and support!

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Aaron was wonderful to work with

Aaron was wonderful to work with, patient, knowledgeable and positive! We were able to get my account back in one session. I am so incredibly grateful! I was really nervous about even making the appointment, as it’s hard to trust anyone after you have been hacked. But I am so glad I did! I would recommend them 100 percent!

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Christian did an amazing job recovering…

Christian did an amazing job recovering my hacked Facebook account. He was patient, professional, and one of the best IT professionals I have ever met! I am blessed to have found him to help recover my account!

If I could, I would give Christian more than five stars. In an age of less customer service, Christian shines and stands out as someone who cares.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

This is 100% legit and was only 100.00

This is 100% legit and was only 100.00. Super easy process, 30 min call and they walk you through the steps to recover.

They recovered my FB account of 15 years that was permanently suspended & disabled due to hacker in less than 30 days!

Definitely worth it! So thankful to have recovered my precious memories

19 June 2024
Unprompted review
Rated 5 out of 5 stars

My Facebook was hacked and I lost…

My Facebook was hacked and I lost complete control of my page. I was under the assumption that it was gone for good when a co-worker suggested Hacked.com. I made an appointment with Aaron and within the hour I was able to regain my page! I cannot say enough good things about Aaron and Hacked.com. Worth the time and definitely worth the cost. I learned a lot.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Regained access to hacked Facebook page

Christian did a great job in helping me to regain access to my personal Facebook page, which in turn gave us access to our business Facebook page. He then carefully went through making sure additional security protocols were in place so we would not get hacked again. I would recommend this service thoroughly

13 June 2024
Unprompted review
Rated 5 out of 5 stars

My Facebook AND Instagram got hacked!!

My Facebook AND Instagram got hacked and completely shut me out of all access to any of my accounts. I heavily use my social media accounts for my business. Customer service at Meta, Facebook and Instagram are completely unreachable so I was left fumbling the endless dead ends on my own. A friend recommended Hacked.com and I paid and scheduled a Zoom session for help and guidance. Aaron W. was our technician and WOW he was incredible. He has set up the foundation for recovery of my Facebook account and my Instagram account is completely restored!! Amazing!! I am so so so grateful.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Aaron was great

Aaron was great! Very knowledgeable, patient, and persistent. He solved my problem in a relatively short amount of time. Highly recommended.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

amazing experience!!!

We had an amazing experience with Aaron with Hacked.com. It was truly quick and easy to regain my social media accounts that I thought were gone forever. If you have fallen victim to hackers don't hesitate to use this service.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

As advertised!

Excellent company. Helped us get our company Facebook page unlocked. Thank you Greg and the Hacked.com team!

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Just got off zoom with Aaron at…

Just got off zoom with Aaron at Hacked.com. I was very nervous about taking this step but am so happy I did. I’m a 70 yr old with poor technology skills. He made it easy, and went through and checked all my possible security issues and was able to fix the problem.
I wouldn’t hesitate to use them again!
Grateful!

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Facebook hack help

A co-worker set up a meeting with Aaron and asked me to be there to help, I’m there It tech. I had doubts at first but Aaron was very helpful and kept trying different things with us until one finally worked. He was nice, patient, and respectful. I would definitely recommend him and or this service for anyone having issues accessing there Facebook after being hacked.

5 June 2024
Unprompted review
Hacked.com logo

Reply from Hacked.com

Thank you Sean for your kind review.

Best regards,
Jonas Borchgrevink
Founder of Hacked.com

Rated 1 out of 5 stars

No FB Hack help

I've been hacked on FB, they removed my email and phone so I couldn't recover through the normal steps. I hired hacked.com They took me through the SAME steps I had already been through, NO GOOD. Told me to wait 48 hrs., so I did it again, NO GOOD. Told me to write to my AG, my AG said FB doesn't respond to them, so they don't do anything. I asked for a partial refund, they refused.
NO HELP AT ALL

27 May 2024
Unprompted review
Hacked.com logo

Reply from Hacked.com

Dear Pamela,

I'm sorry to hear that you're still having issues with your Facebook account. While our service is aimed at providing guidance and support through these difficult processes, we cannot guarantee recovery as it heavily depends on Facebook's own protocols and responses.

We've taken you through all known steps and provided further instructions to contact government officials, which has shown higher success rates in such cases. While we understand your frustration, our fee covers the time and expertise provided by our consultants.

To put things in a context: You paid for a 50-minute consultation (99 USD), and received follow up support for free during the past 9 days.

Disabled Facebook accounts can take up to three months to recover.

Please continue with the steps outlined and let us know if there are any updates or if you need further assistance.

Best regards,
Jonas Borchgrevink
Founder of Hacked.com

Rated 5 out of 5 stars

Facebook Recovery

Christian was very helpful in recovering my daughter’s Facebook account. In the first hour of support we had taken control back from the hacker and set up stronger 2 factor authentication to prevent unauthorized use of her account in the future.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

I was leery and skeptical at first

I was leery and skeptical after my Facebook account was hacked. I wasn't sure I could trust just anyone. But Hacked.com was great! I worked with Greg, and he was excellent. We worked for a solid hour. There was no down time. But it took AT LEAST that long to undo what these criminals had done. I tried for days to get help from Facebook. But I HIGHLY recommend Hacked.com It's worth the cost!

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Greg was terrific!

Greg was informative, respectful and genuinely seemed interested and invested in helping me resolve my issue, which was the hacking of my Facebook page. This was a distressing event in my life; and the tips he gave me ultimately helped me "win" my case and get my identity back! THANK YOU!

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Facebook lock out SOLVED

Hacked.com was referred by a trusted tech friend. I had followed all the suggestions to get back into my Facebook account and had been in an endless time wasting loop. Greg from Hacked.com solved the problem efficiently and kept me in the know the whole time. Thank you Greg

30 May 2024
Unprompted review

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