We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... See more
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Review summary
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Working with Nicolas has been a pleasure. He’s very prompt with responses, detailed oriented ( which makes such a difference when putting together a month long trip for 5 adults) & so cordial & easy... See more
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Heading to the Galápagos Islands??? Look no further to help create your perfect itinerary! Nicolas Bayas of Happy Gringo was very knowledgeable in getting us to the many locations and hotels for the... See more
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We had an excellent experience booking our Galapagos cruise vacation through Happy Gringo. Jacky was extremely attentive and quick to respond to our MANY questions! She understood our budget and helpe... See more
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Company details
About Happy Gringo Travel
Written by the company
Happy Gringo is an Anglo-Dutch owned travel company run by passionate travelers for like-minded clients. We have 18 years of experience, during which time we have established ourselves as one of the leading and most respected travel agencies/tour operators in Ecuador and Galapagos. Above all, we pride ourselves on a personalized approach to service, and a team of local travel experts, who know the country like the back of their hands.
Where Will Your Dreams Take You?
Contact info
Portugal E10-77 & 6 de Diciembre. Ambar Building. Office 1201, Quito, Ecuador., 170504, Quito , Ecuador
- + 593 984295830.
- info@happygringo.com
- happygringo.com
4.9
Excellent
636 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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He responded quickly with the…
He responded quickly with the information that I requested and was able to answer all my questions.
27 July 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your review! We're glad to hear that you received the information you needed quickly and that all of your questions were answered. Thank you for choosing Happy Gringo. We hope to help you plan an unforgettable adventure soon!
Maria to the rescue! Gringo has amazing travel expertise.
Maria was absolutely amazing! She was incredibly responsive, helpful, and knowledgeable, going above and beyond to create an unforgettable itinerary. With less than two weeks before my travel dates, she managed to plan a fantastic trip that included all the highlights, fit within my budget, and worked perfectly with my schedule. Her thoughtful suggestions for lodging, activities, and overall trip planning were invaluable. Maria made the entire process easy and stress-free, and I truly appreciated her expertise and attention to detail. I highly recommend her to anyone looking for a fantastic travel agent!
20 July 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your incredible review! We're thrilled to hear that Maria was able to turn your travel plans around in such a short time. Thank you for your kind recommendation and for trusting Happy Gringo with your adventure. We hope your trip leaves you with memories that last a lifetime, and we'd love to help you plan your next journey whenever you're ready!
Nico was extremely patient and…
Nico was extremely patient and professional in developing an itinerary that would meet my family's budget and desires. He fully explained options available to us in terms of tours accommodation and travel. I never felt pressured to move things along quickly.
15 July 2026
Reply from Happy Gringo Travel
Hi, thank you for sharing your experience! We're so pleased to hear that Nico took the time to understand what your family was looking for and helped put together an itinerary that balanced your wish list with your budget. It means a lot to know you felt comfortable throughout the planning process. We truly appreciate your trust in Happy Gringo and hope your family enjoys an unforgettable adventure together!
Excellent and quick help with…
Excellent and quick help with information regarding Galápagos.
15 July 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We're delighted to hear that you found our assistance helpful and that we could provide the information you needed about the Galapagos quickly. Helping travelers plan with confidence is always our goal. Thank you for choosing Happy Gringo. We hope to help you experience the Galapagos in person soon!
I am very happy with our travel advisor…
I am very happy with our travel advisor Jacky. She has been very responsive, efficient and also very nice and friendly. And she got us a good deal. We are looking forward to our Galapagos holidays!
20 July 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We're so happy to hear that you've had such a positive experience with Jacky. Thank you for choosing Happy Gringo. We hope your Galapagos holiday is everything you've been looking forward to, and we'll be here if you need anything before your trip!
Maria was very patient with our…
Maria was very patient with our request! Loved working with her!
20 July 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We're so pleased to hear that you enjoyed working with Maria. Taking the time to understand each traveler's needs and helping them find the right trip is something we truly value, so we're glad her patience made a difference. Thank you for choosing Happy Gringo. We hope you have an amazing adventure, and we look forward to helping you again in the future!
Reply from Happy Gringo Travel
Hi, thank you so much for your review! We're delighted to hear that you had such a positive experience with Nico. Thank you for choosing Happy Gringo. We hope to help you create an unforgettable adventure soon!
Reply from Happy Gringo Travel
Hi, thank you so much for your review! We're delighted to hear that you found our responses helpful and informative. Providing clear, timely information is something we always strive for, so it's wonderful to know we met your expectations. Thank you for choosing Happy Gringo. We look forward to helping you plan an amazing adventure!
Exceptional Service Made Booking My Dream Galápagos Trip Easy
From my very first inquiry, MaJo has been absolutely outstanding. She has been patient, knowledgeable, professional, and incredibly responsive throughout the entire booking process.
I asked a lot of questions before making my decision, and she never once made me feel rushed or like any question was too small. Every email was answered promptly with detailed, thoughtful, and helpful information. Her explanations gave me the confidence to make what is a significant travel investment.
What impressed me most was that she took the time to understand what was important to me. She helped me evaluate different options, answered every concern thoroughly, accommodated my preferred payment arrangement, and even reassured me about updating my passport after renewal. Every interaction was warm, friendly, and professional.
Planning a Galápagos expedition can feel overwhelming, but MaJo made the entire experience enjoyable and stress-free. I genuinely felt that she wanted me to make the decision that was right for me rather than simply making a sale.
Because of her exceptional service, I booked my dream trip with complete confidence. I couldn't have asked for a better travel advisor, and I look forward to continuing to work with her as my 2028 Galápagos adventure approaches.
Thank you, MaJo, for your patience, kindness, and outstanding customer service!
15 July 2026
Reply from Happy Gringo Travel
Hi, thank you so much for taking the time to share such a thoughtful review! Reading your kind words truly means a lot to us. We're delighted to hear that MaJo made the planning process feel enjoyable, informative, and stress-free. A trip to the Galapagos is a special investment, and we believe every traveler deserves the time, attention, and honest guidance needed to choose the option that's right for them. Thank you for placing your trust in Happy Gringo for your 2028 adventure. We’re excited to continue working with you over the coming months and can't wait to help make your dream Galapagos journey everything you've imagined. See you soon!
Knowledgeable Customer Service
Jackie was knowledgeable and patient with all my questions even though I wasn't ready to book after our first call. When I contacted her back she provided all the info I needed to decide which Galapagos cruise I wanted to book. Great customer service and I felt confident booking with Happy Gringo.
30 March 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We're delighted to hear that Jacky was able to support you throughout your decision-making process. It means a lot to know that you felt confident booking with Happy Gringo. Thank you for placing your trust in us, and we can't wait to help make your Galapagos adventure an unforgettable one!
Responsive and efficient in all the…
Responsive and efficient in all the planning process. Pending execution as I have only done then booking so far.
6 July 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your review! We're delighted to hear that you've had a positive experience with the planning process so far. We can't wait for your adventure to begin, and we'll be here to support you every step of the way. Thank you for choosing Happy Gringo
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that you found our team friendly, responsive, knowledgeable, and flexible. Thank you for choosing Happy Gringo and for taking the time to share your experience!
Helpful Tips
We reached out to Maria about booking Guango Lodge in Ecuador. She responded quickly and kindly. She offered many helpful tips about the area and even helped us with a few tips about other areas we are planning to visit before and after.
6 July 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We're so glad Maria could help you with your plans and provide useful advice along the way. We hope you have a wonderful stay at Guango Lodge and enjoy the rest of your journey. Thank you for choosing Happy Gringo, and we hope to help you again on a future adventure!
Nico was fantastic!
Nico was fantastic! He made our booking process smooth and enjoyable. He also went above and beyond to answer questions about our trip in general. Excellent service!
6 July 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We're thrilled to hear that Nico made your booking experience smooth and enjoyable. We'll be sure to share your kind words with him. Thank you for choosing Happy Gringo, and we hope your upcoming adventure is everything you've been looking forward to and more!
Would highly recommend!
We had an excellent experience booking our Galapagos cruise vacation through Happy Gringo. Jacky was extremely attentive and quick to respond to our MANY questions! She understood our budget and helped us find the best cruise options for the islands we wanted to see. She also helped us with timelines for flights (getting to and from different islands and getting to airports, etc.) since we are planning on doing some of our own independent traveling on the Galapagos Islands. Happy Gringo also has some excellent online guides for traveling in Ecuador and the Galapagos Islands, which have also been extremely helpful. Overall, we are very excited for our trip and would highly recommend booking through Happy Gringo.
23 June 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a positive experience planning your Galapagos adventure with us. It's wonderful to know that we were able to help you find cruise options that matched both your budget and the islands you wanted to visit. Thank you again for your trust, your kind words, and your recommendation. We’re excited for you to experience the incredible wildlife and landscapes of the Galapagos, and we wish you a truly unforgettable trip!
Jonathan was great and very helpful…
Jonathan was great and very helpful with organizing my trip to the Galapagos and Peru. I was hesitant to wire transfer money to an account based in Peru, but it was legit, and the whole trip was well-orchestrated.
19 February 2026
Reply from Happy Gringo Travel
Hi, thank you for taking the time to share your experience! We're delighted to hear that Jonathan was able to help you organize your trip to both the Galapagos and Peru. We also appreciate you mentioning your initial concerns about the wire transfer. We understand that making international payments requires trust, and we're glad everything went seamlessly and that your trip lived up to your expectations. Thank you for choosing Happy Gringo. We truly appreciate your confidence in our team and hope to help you plan another unforgettable adventure in South America in the future!
My experience with Happy Gringo is very positive
My experience with Happy Gringo is very positive , always with fast response, considerate arrangements, providing detailed information, simple and quick booking process. Jacky has been helpful.
23 June 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! It was a pleasure helping you plan your trip, and I'm delighted to hear that you found the process simple, efficient, and well organized. Your feedback truly means a lot to us, and we're grateful that you chose Happy Gringo. We hope your adventure is filled with unforgettable experiences, and we'd be happy to assist you again anytime your travels bring you back to Ecuador!
Maria was excellent
Maria was excellent, responsive, knowledgable and flexible. Thank you
23 June 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We're delighted to hear that María made such a positive impression. We'll be sure to pass along your kind words to her. Thank you for choosing Happy Gringo, and we hope to help you plan another unforgettable adventure in the future!
Extremely responsive!…
Early in the process but so far Happy Gringo has been great. Super responsive to all my questions and helped steer us toward what will hopefully be an amazing adventure.
15 June 2026
Reply from Happy Gringo Travel
Hi, thank you for your review! We're delighted to hear that your experience with Happy Gringo has been positive so far. The adventure is still ahead, but we're honored to be part of the journey already. We look forward to helping ensure your upcoming trip is every bit as memorable as you're hoping it will be. Happy planning!
Effortless for me to decide
Nico rules!seamless, smooth, easy to plan in just a few days!
14 June 2026
Reply from Happy Gringo Travel
Hi, thank you for the great review! We're so happy to hear that planning your trip was quick and effortless. We'll make sure your "Nico rules!" comment gets passed along to him! Thanks again for your feedback, and we hope you have an incredible adventure ahead.
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