Hear4U Reviews 

804
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and knowledgeable, often highlighting their ability to explain procedures clearly and make them feel at ease. Many people appreciate the efficient and caring service, noting that treatments are carried out effectively and often result in immediate relief and restored hearing. The booking process is frequently described as easy and fast, with many reviewers able to secure appointments quickly, sometimes even on short notice. The overall user experience is consistently positive, with people finding the entire process from start to finish to be seamless and comfortable. However, some customers also noted a previous unpleasant experience with the same procedure, and one reviewer mentioned a problem with equipment during a hearing test.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, professional, and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the professional,... See more

Booking process

Reviewers mention positive feedback about the booking process, highlighting its ease and efficiency. Many... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting it as excellent,... See more

Location

Consumers find the location to be positive, with many reviewers expressing satisfaction with specific... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my annual hearing aid service with Sukaina and she exemplified why I go to Hear4U. She was friendly and very knowledgeable and gave me a thorough review explaining everything as she went along. I... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

Very easy to book appointment by phone. Excellent service, very efficient. Had earwax removed from both ears by water quickly and painlessly. Whole appointment no longer than 15 minutes. Well wort... See more

Company replied


Company details

  1. Hearing Aid Shop
  2. Deaf service
  3. Hearing aid repair service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(804)

185 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hear4U experience…

All the staff are very helpful and friendly. A calm and peaceful atmosphere. The experience is smooth, painless and very well carried out. If you have an ear wax problem, I would highly recommend Hear4U.

25 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review
Kind regards,
The Hear4u Team

Rated 5 out of 5 stars

Professional

Professional, personable, and thorough. A painless experience. Highly recommended.

16 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Ear wax removal

The staff are so helpful from booking an appointment to removing the wax from my ears. First class service

8 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

All great this is my go to place for…

All great this is my go to place for ear wax removal staff are professional and very pleasant always had a great experience and that’s why I keep going back

16 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great professional service

This is the second time I have used Hear4U, both times the service has been professional, painless and timely. Lovely friendly staff, who clearly know what they are doing! Would highly recommend.

16 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I can hear clearly now

I suffer with a build up of ear wax, always in the same ear. This clinic is very good and the ear wax removal has vastly improved my hearing. Would strongly recommend their service.

10 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

I can HEAR 🎉

I can HEAR 🎉
Had left it a while before making an appointment. Thank goodness I did. Had microsuction and it was REALLY needed in both ears. I like that you see the before and after-results. So you know that your getting value for money. Lots of good advise given too about getting my hearing aids checked too. What a difference I'm noticing. Thank you.
Kim 😁

9 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

Fantastic service

Tony dealt with the both my ears today and did a fantastic job. Extremely efficient service having enquired over the weekend. Very polite in clinic with one form to fill in and little time waiting.
Thank you all so much ☺️

8 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

Hearing restored!!!

The service from booking my appointment through to having my ears syringed was first class. I can now turn the volume down on my TV!!

1 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

Problem free!

8 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

I’m already enrolled with Hear 4U on…

I’m already enrolled with Hear 4U on the ex forces scheme for which I’m totally grateful for all the help and support I have received. Recently I started having problems with my left ear and booked myself in for the micro suction procedure, everything was perfectly explained and the treatment was amazing, I wouldn’t want to go anywhere else Hearing 4U are amazing, the staff are very polite , helpful and friendly.

7 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

The case of the blocked ear wax!!

Polite friendly helpful supportive and caring, very professional and very competent, both members of staff were great and hospitable the moment we walked in, putting me and my Mum both at ease, very sociable and understanding, providing an excellent level of service, explaining what they are doing why they are doing, ear wax was successfully removed, and my Mum could hear properly again, Most appreciated.

7 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

Excellent micro suction experience …

Warm welcome by Natalie and excellent micro suction service by Donna -procedure was explained and carefully carried out by using photos to explain how my perforated ear was partially healed up and checked often as she proceeded-many thanks

7 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

all very easy straight forward.

all very easy straight forward and quick, very pleased with the results, very friendly staff

3 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

Rated 5 out of 5 stars

Amazing Customer Seevice

Very friendly welcome and we’re very knowledgeable. Made me feel at ease. Would definitely recommend.

3 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

Rated 5 out of 5 stars

Ear wax removal

Ear wax removal
Booked a last minute appointment online for the same day easy and straight forward.
Treatment recieved was 1st class and done in about 10 mins no pain 👌
Would definitely recommend

2 July 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

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