Hedgehog Reviews 

Emily was very friendly and helpful

Every thing is very good 👍

Issue resolved promptly

I'm facing some financial difficulties, so I contacted the costumer service and spoke to Emily, she was very polite and helpful, trying to resolve my problem and offered me a solution, waiting a response fro premium.

I was dreading the thought of having to deal with you on line, but thanks to Emily who dealt with me on live chat everything went extremely well . I can only say a very big thank you to Emily, she should go far. 😄

Emily very helpful

Emily helped us sort our queries out professionally

I am a 55 year old, so I have a bit of life experience, a little bit of wisdom. So please listen when I tell you to not use Hedgehog. I am not going to reel off all the problems they caused me, just trust me. Do not use Hedgehog, they are crooks.

I had to cancel our car insurance this was done online. Nicole in customer service was very helpful. Shame cancellation fee is high otherwise would be 5*

Chatting to Nicole who sorted my problem out within minute , she was extremely helpful and fully understood my problem

Inquired about putting my policy onto a van,I totally understand you don't yet but may in the future, Nicole on the end of the messaging service is a credit to your company

Auto renewed car insurance on 78 year old mothers policy and then refused to honour the 14 day cooling offer period and charged her more than £100 for the three days that the policy was active for before we realised!

Excellent service from Ellis today he helped me sort the issue I encountered online updating my policy. With some quick questions to update it was sorted in less than 10 minutes great service and recommended for car insurance

After 3 years without hiccup they tried to quote me three times the price I got elsewhere

Great experience with Hedgehop.Its a reliable and wonderful insuarance.Customer care is top notch.Reliable prices .

service very swift and met my demands accurately.
Agent Emily was very good in assissing me with my claim

I bought the insurance and then was bombarded with emails for various things such as proof of car ownership etc. It was relentless! So I decided to cancel the policy (within the 14 day cooling off period). They charged me £85 to cancel and told me that this is a 'fair' thing to do. It's now sitting with the ombudsman. Avoid! Just put to con you!