Horrible, just horrible service. I never received my order. I was told to check with the postman, check with the post master, check with all the neighbors for my missing package. When I go to t... See more
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HRP sent a invalid tracking number for my recent order. Three emails to HRP (two different email addresses) all went unanswered, despite my getting the standard response that HRP will get back to me a... See more
It seems to be very unprofessional wrong tracking number and no response to emails. Shop elsewhere even if prices are higher. This site seems to be a scam or extremely unprofessional. Stay away peo... See more
Company replied
I am not a SatisfIed customer at all. I have paid for the 3 day shipping I ordered it on June 15th they said I would get it June 21st then I had an email saying June 22nd and now I'm not supposed to g... See more
Company details
Information provided by various external sources
Hobby & Recreation Products (HRP) has been in business for over 25 years bringing outstanding hobby and recreation products to North America and International markets. We provide brand management services to several recreation and hobby brands including Racers Edge, Spazstix Paint, Gmade, CEN Racing, Savox, Hobbywing, and many more. HRP stocks tens of thousands of items in two warehouses across the USA, offering quick access to our products from Utah and Pennsylvania. Our dedicated staff has years of experience and are active participants in the industries they serve. Our products are designed to improve your experience with your chosen activity. Our staff is always looking to help bring a better product to market by relying critical customer feedback as well as personal experience. We strive to offer the BEST value possible from factory to end user, while always maintaining outstanding customer service and support. As long as we feel like we'd definitely buy from ourselves, we are meeting one of our key goals.
Contact info
2034 s 3850 w, 84104, Salt Lake City, United States
- 800-860-3709
- contact@hobbyrecreationproducts.com
- hobbyrecreationproducts.com
1.1
Bad
274 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great product.
Me and my son race the Team C brand rc offroad models from the 1/8th scale TE8 buggy to the 1/10th scale TS2 short course truck. Great products and very durable and super fast at the track.
7 July 2014
Unprompted review
Amazing selection, prices and service!
One stop hobby shop! Not only can't you buy online but if your local hobby shop is a HRP dealer you can order through them!
16 June 2014
Unprompted review
Great selection and Fast shipping
All the major brands to choose from. Easy website to navigate and find parts. Fast shipping and great prices. Packaged and shipped profesionally. Excellent updates on orders through email. Excellent customer service. Would highly recommend this company to fellow hobbyists.
11 June 2014
Unprompted review
Awesome service and product knowledge!
HRP ships fast, and the prices are good too. Its a great source for RC enthusiasts and racers.
10 June 2014
Unprompted review
Great Price, great customer service, and super quick shipping, what more could you ask for!
These guys are great, Trinity in customer service was wonderful to work with. Being my first purchase, this will not be my last! I can not thank you enough!
2 June 2014
Unprompted review
Fast shipping and great products
HRP had exactly what I needed and I received my received my order sooner than I was expecting. I'll definately be ordering from them again.
27 May 2014
Unprompted review
Really awesome web interface!
Very easy to navigate around the site. Love the improvements! Thank you for all the great customer service.
21 May 2014
Unprompted review
Quick delivery and great service!
I usually receive my orders within 2 days and the last one only took a day! Without any local hobby shops within 120 miles, sometimes it's hard to get parts in a timely manner. HRP had made it easy and gets me back up and running in no time.
21 May 2014
Unprompted review
great website, although some areas need some flow between hyperlinks
When you use the products hyperlink, it opens a new tab. Well if your looking up several items you will have multiple tabs open. Also no link to the wish list.
21 May 2014
Unprompted review
no good product
The purchased I made was no good paid alot. I haven't even used the product its been at a rc shop whers they fix cars and trucks I still gota pay to fix my colossus truck after I pd like 500$
20 May 2014
Unprompted review
Great Price, Super Fast Shipping
I purchased a Savox 1257TG servo to install in a new Team Associated B5. I've used Savox for years, and they have never let me down.
11 May 2014
Unprompted review
These people are great
I talk to trinity when I have any shipping questions and she is always so very helpful
6 May 2014
Unprompted review
Great Selection, Smooth site to search from!
For my First order from HRP I was very happy all the way around. From Prices to selection and shipping. Thumbs up!!
28 April 2014
Unprompted review
No Customer Support.
I had a lot of questions to ask when I was trying to place an order and there was no one or not even a phone number to talk to a person. I will not order from this place ever again. Customer Service is and should be number one with any company unless their trying to hide something.
23 April 2014
Unprompted review
Reply from Hobby Recreation Products
Danny,
Sorry for the bad experience. We are transition our customer service department so I'm sorry you could not get a hold of anyone. The phone number and email contact are listed on this page: http://www.hobbyrecreationproducts.com/aboutus.asp
Great company great
Very easy to order with great prices and great customer service.
23 April 2014
Unprompted review
accurate and easy, great prices thanks!
Easy to navigate and find products. Staff is very helpful when I have any questions
14 April 2014
Unprompted review
Great Process
Easy to use site, simple interface, great products in stock, fast shipping, with identifiable tracking.
5 April 2014
Unprompted review
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