Honeybalm Australia Reviews 

409
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers had a great experience with this company. Customers truly love the adorable packaging and find that the lip balms offer a smooth, nourishing formula that keeps lips feeling wonderfully soft, hydrated, and deeply refreshed throughout the day. People constantly praise the delightful flavours, clever little applicators, pleasant free surprises, and an exceptionally straightforward online shopping experience. However, some people mentioned that shipping took a very long time, resulting in frustrating delivery delays for all seasonal holiday gifts. Consumers additionally noted unexpected international shipping origins, along with occasional missing items or slightly damaged packaging inside their delivered boxes.

What people talk about most

Product

Clients share positive opinions on product, highlighting the adorable packaging, lovely scents, and smooth,... See more

Quality

Users describe satisfaction with quality, highlighting that the lip balms are deeply nourishing,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many customers praise the easy online process... See more

Delivery service

People report ambiguous experiences with delivery service, as opinions are heavily divided. While some... See more

User experience

Reviewers mention positive feedback about user experience, noting that the website is easy to navigate,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very cute presentation. Using them as Xmas gifts so will be a great addition to a gift or as a stocking filler. Bought during Black Friday sales so more cost effective, otherwise a little on the expen... See more

Company replied

Rated 3 out of 5 stars

Beautiful looking set, worth the price honestly no as it is not Australian made. Also received missing honeycomb stick in one of the lipbalm packs. Emailed the company no response. They need to make s... See more

Company replied

Rated 3 out of 5 stars

I'm a little disappointed that firstly I got charged a foreign fee, even though it was a small amount it should of been added to the price at checkout and secondly the lip balms are a little smaller t... See more

Company replied

Rated 3 out of 5 stars

Firstly the product itself is absolutely amazing!! I’d give 5 stars for the product. Unfortunately the product isn’t Australian it actually shipped from the USA which is a little misleading and postag... See more

Company replied


Company details

Written by the company

The solution for dry lips. 💋✨ 100% cruelty-free and made with honey, beeswax, and propolis. Discover the natural magic of Honeybalm. #BeeYou 💛


Contact info

3.8

Great

TrustScore 4 out of 5

409 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 26% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(409)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product and responsive company

The product itself is quite good (individually packaging of each product was quite cute) and the gift was loved by my person, however the larger packaging / box it was delivered in was bland and just basic cardboard. A little disappointed. But much to the company’s credit they responded with some complimentary products and I genuinely believe they will take my feedback on board. I will definitely purchase again as the product is lovely, very unique and great quality.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Straight forward ordering process.

Straight forward ordering process.
Fast delivery.
Cute containers .
Lip balms all smell amazing, and easy to apply.
Makes lips feel soft and very moist.

10 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Sandra,

We’re delighted that your experience with ordering and receiving the Honeybalms was smooth and enjoyable! It’s great to hear that the products are fun to use and leave your lips feeling nourished and refreshed. Thank you for taking the time to share your thoughts!

Best regards,
Maricel
Honeybalm

Rated 5 out of 5 stars

Love love love

Love love love
The pots are so cute.
Postage took a little while to get to Australia, but that’s to be expected around the holidays

Would 100% recommend

29 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi GJT,

We’re thrilled to hear how much you enjoyed the Honeybalms! It’s wonderful that the little pots brought a smile, and we appreciate your understanding regarding delivery times during the holiday season. Thank you for recommending us so warmly!

Best regards,
Maricel
Honeybalm

Rated 5 out of 5 stars

Love Honeybalm

OMG, Honeybalm is amazing.
This is the first time I have purchased from Honeybalm and I am more than happy with my purchase.
The website so easy to navigate, delivery quite quick considering I purchased so close to Christmas.
I received free gifts which were a beautiful surprise🥰
The cute little pots are gorgeous.
The recipients of the gifts loved them❤️
Thank you so much Honeybalm🙏🙏🙏

7 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Sharron,

We’re so happy to hear that your first experience with Honeybalm was such a positive one! It’s wonderful that the website was easy to use, your order arrived promptly, and the extra gifts were a nice surprise. We’re delighted that both you and the recipients loved the little pots. Thank you for sharing your lovely feedback!

Best regards,
Maricel
Honeybalm

Rated 4 out of 5 stars

Late Arrival

Following a promotion of “still time to buy before Christmas” I ordered on 9th December but my order unfortunately arrived after Christmas, early in 2026 which was disappointing.

Honey Balm reached out to me and explained why they had trouble filling the order on time and provided some complementary products which my wife and kids love.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Only problem is my granddaughters…

Only problem is my granddaughters little applicator broke!!🤦‍♀️

27 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Mary,

We’re sorry to hear that your granddaughter’s applicator broke. Please email us at info@honeybalmaustralia.com so we can assist you further.

Thank you for letting us know.

Best regards,
Maricel
Honeybalm

Rated 5 out of 5 stars

Love it and so does everyone I have…

Love it and so does everyone I have gifted it to as well

27 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Amanda,

We’re delighted to hear that both you and the people you’ve gifted the Honeybalms to are enjoying them. Thank you for sharing your positive feedback!

Best regards,
Maricel
Honeybalm

Rated 5 out of 5 stars

Lovely product

Lovely product- I bought an array of these for gifts, my sons who surf and myself. Love the SPF!! The applicator is so novel! Flavours are fantastic and the actual balm is really nice. Not sticky or too sickly sweet!

25 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Susan,

We’re so pleased to hear that you and your sons enjoyed the Honeybalms! It’s great that the SPF, unique applicator, and variety of flavours were appreciated, and that the texture was just right. Thank you for sharing your feedback!

Best regards,
Maricel
Honeybalm

Rated 1 out of 5 stars

Ordered for Christmas gifts within…

Ordered for Christmas gifts within their stated delivery times to arrive with time before Christmas....it is Christmas eve and expected delivery is after Christmas up to the 7th January!!!! .... would not have wasted my money if I had known they don't stand up to what they advertise.... useless gifts now !!!! Would never recommend this company.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

The cute package,the smoothness of the…

The cute package,the smoothness of the balm and easy to apply with the most cutest applicator.
Purchased the Xmas set for my grandaughter and then one each for two girls and myself.

20 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Michelle,

We’re delighted to hear that you and your granddaughters enjoyed the Honeybalms! It’s wonderful that the design, smooth texture, and applicator made using them make it easy and enjoyable. Thank you for sharing your feedback!

Best regards,
Maricel
Honeybalm

Rated 5 out of 5 stars

My goods were Xmas gifts and they all…

My goods were Xmas gifts and they all loved them

17 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Annette,

We’re so happy to hear that your gifts were well received! It’s wonderful that everyone enjoyed the Honeybalms. Thank you for sharing your feedback!

Best regards,
Maricel
Honeybalm

Rated 5 out of 5 stars

Love these!

Love my balms! They have lasted me all year and I've just recently made my second purchase! Thankyou! My girls also love them. Especially the candy cane one

10 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Kylie,

Thank you for your wonderful feedback! We’re so happy to hear that you and your girls love the Honeybalm, and that it’s lasted you so well. It’s great to know the candy cane flavour is a favourite too!

Best regards,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

Love the items I purchased

Love the items I purchased! I was informed on the status of delivery efficiently, thank you so much

19 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi there,

Thank you for your lovely feedback! We’re glad you’re happy with your Honeybalm items and that the delivery updates were helpful.

Best regards,
Maricel – Honeybalm 🐝

Rated 1 out of 5 stars

Do not order - AI scam

I ordered on November and received an email saying it was processed - then nothing. Reached out on social media, sent a DM at their request - still nothing. Ordered well in time for Christmas so understand potential delays but the customer service is AI generated at best. Very disappointing

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Gifts for Christmas

I found the website very easy to use and my delivery arrived quite promptly

19 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Maree,

Thank you for your feedback! We’re glad you found our website easy to use and that your Honeybalm delivery arrived promptly.

Best regards,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

Great balm

Super cute pots. Leaves lips soft and moisturised. Smells lovely.

17 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Saffyre,

Thank you for your feedback! We’re delighted you’re enjoying the Honeybalm and its lovely scent.

Best regards,
Maricel 🐝
Honeybalm

Rated 3 out of 5 stars

well the cream is nice but...

well the cream is nice but it is a bit fiddley accessing the applicator
also, I believed I was buying and Australian product but the box said made in China
so I am disappointed about that and will search for Australian made in future

12 December 2025
Unprompted review

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