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See what reviewers are saying

Rated 1 out of 5 stars

Hoselink products are fussy but they last and once you understand how the hose needs to be massaged back into the holder they are good. They used to always provide good service. I have now waited 4... See more

Company replied

Rated 2 out of 5 stars

They have some great innovations and I can confidently recommend the hoses and connectors. All other accessories are overpriced and don't stack up against quality products from competitors. Ther... See more

Rated 3 out of 5 stars

The product is good. I bought a second reel on the strength of the first one but this time it has been delivered without the screws so I cannot assemble it. Although I called at 2pm on Monday I g... See more

Rated 5 out of 5 stars

A fantastic solution for backyard hose connections. The ingenious design outperforms anything else on the market. For those rare times you have issues with their products, contacting customer servic... See more

Company details

  1. Home Furniture Shop

Information provided by various external sources

Hoselink is an Australian-based gardening product company that has been in business since 1998 years. We specialise in retractable hose reels and fittings that are guaranteed never to burst off. Hoselink offers a wide- range of products from hose reels to sprinklers - all of which are designed to work in conjunction with our patented Hoselink fittings which feature a 3 year warranty and are guaranteed never to burst off your tap or hose. When you buy from Hoselink, you are buying direct from the manufacturer. This ensures that we can offer great prices and deliver outstanding customer service.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

508 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Hoselink are excellent products

Hoselink are excellent products, they are the best we have ever used. We recommend their products, well worth the money spent

19 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

Hi Denice,
Thank you for taking the time to write such an excellent review. It is much appreciated.
We are so glad to hear you're loving your Hoselink products.
Kind regards, The Hoselink Team

Rated 5 out of 5 stars

Sensational Product!

Ease, convenience & great water pressure increase with the High Flow 25 metres replaced the duel hose system I was using and the easy retractable coil makes it such an enjoyable product! p.s. the flow control is an excellent idea!

19 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

Hi Scott,
Thank you for taking the time to write such an excellent review, it is much appreciated.
We are so glad to hear you're loving your Hoselink products. Kind regards, The Hoselink Team

Rated 5 out of 5 stars

I love all my Hoselink products because…

I love all my Hoselink products because of the quality and service, the hose reel is the best one I have had and I have tried a few and they all stop working and break, all the fittings are great it is so good to have a connection that doesn't blow a part, if something does go wrong they do not hesitate to replace it and this has only happened once, would recommend their products to anyone.

18 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

HI Raeleene,
Thank you so much for taking the time to write such an excellent review, it is much appreciated.
We are so glad to hear you're loving your Hoselink products. Kind regards, The Hoselink Team

Rated 5 out of 5 stars

Love my new Hoselink 30 mt Hose reel.

Received my delivery on the Friday and after watching the install video it went up like a dream so was able to be using it Saturday. I have hose reels in the past, but nothing compare to thy this reel operates. It's action is smooth and seamless and you can just feel & see the quality. This will be just the first of these that I buy for our new home!

18 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

Hi Trevor,
Thank you for taking the time to write an excellent review. It is much appreciated.
We look forward to having you as a regular customer and love that you're loving your new Hoselink products. Kind regards, The Hoselink Team

Rated 5 out of 5 stars

Great system- fits so well

Great system- fits so well. No leaks. Supported by enthusiastic and helpful customer service in the Brookvale store. Converted everything across to Hoselink

18 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

Hi there, wow thanks for leaving a review. It’s so great to hear how your Hoselink products have made gardening easier and more enjoyable. We work hard to ensure our customers have the best experience when dealing with Hoselink and our products. Kindest of Regards, The Hoselink Team

Rated 5 out of 5 stars

Brilliant Products

Brilliant Products. Just be warned that once you start purchasing it becomes addictive. While the price certainly isn't cheap, the quality, design and features more than make up for it. I have retrofitted all my old hoses with fittings, but as they degrade, I will most definitely be upgrading to their own hoses as well.

18 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

Hi Alex , Thank you for taking the time to leave a review. They sure are addicting! It’s so great to hear that you’re enjoying your Hoselink products. Thank you for your positive feedback. Kindest of Regards, The Hoselink Team

Rated 5 out of 5 stars

Great little solar light

I have 3 of these lights now and they are very bright easy to use and install. The sensor works well but I wish it had a fully off option like the larger version. I hope they last a long time.

17 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

Hi DTL LTD,
Thank you for taking the time to write a review, it is much appreciated.
I will put your suggestion to the product team and we will see what they can come up with. Kind regards, The Hoselink Team

Rated 5 out of 5 stars

Love it

Love it, need another for the front yard

17 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

Hi Julie,
Thank you for taking the time to write a review, it is much appreciated.
We are so glad to hear you're loving your Hoselink products. Thank you for your support. Kind regards, The Hoselink Team

Rated 5 out of 5 stars

best investment i have made

best investment i have made . simple to attach works as stated . wife loves it . now have to replace rest of my Hose End Connectors it`s a no brainer. . thanks for a great product .cheers kiwi phil

17 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink


Hi Phillip, Thank you for taking the time to leave such a great review. It's great to hear that your Hoselink Hose Reel is making gardening more enjoyable and easy for you and your wife. Kindest of Regards, The Hoselink Team.

Rated 5 out of 5 stars

excellent

excellent - fixed the problem. No more leaks and working again with all the other Hoselink items. Would not buy any other brand

16 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

Hi Janine, Thank you for taking the time to leave such a great review. It's great to hear that your Hoselink Hose Reel is making gardening more enjoyable and easy for you. Kindest of Regards, The Hoselink Team.

Rated 5 out of 5 stars

This thing is built to last

This thing is built to last. Yes it costs a pretty penny upfront but really why would you ever want to have more than just one. I'm amazed at how good the construction is and am sure this could survive quite a few years of battering before it needs any repairs. Keep rubber out of the landfills and stop buying rubbish disposable hoses, get a Hoselink!

16 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

Hi there , Thank you for taking the time to leave a review. It’s so great to hear that you’re enjoying your Hoselink products. Thank you for your positive feedback. Kindest of Regards, The Hoselink Team

Rated 5 out of 5 stars

I love it

I love it. No more bursting connectors and ending up dripping wet everytime I water.

15 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

Hi Sonya, thank you for taking the time to leave a review. It's so great to hear that you're loving your Hoselink products. Kind Regards, The Hoselink Team

Rated 5 out of 5 stars

Hoselink Service and Products The Absolute Best

For what seems like years I have been watching Keith's enthusiastic endorsement of his Hoselink products and I now know why he is so enthusiastic and confident of his products. Everything he says about Hoselink is 100% true. I could not be happier with the service and most importantly the quality of the product. Imagine my complete surprise also when I made a return visit to their Brookvale shop to purchase an additional connector to not be charged for it. That IS service with a capital S. Who does that nthese days. Well done Hoselink yiou have a customer for life.

15 November 2019
Unprompted review
Rated 5 out of 5 stars

Hoselink is the best for me

Hoselink delivers promptly. All products do what is claimed. I use 12 and 18mm joiners and attachments as I use tank water and bore water. The hose reel makes life so much easier and tidier. Totally thrilled with it. Once attached they stay attached!

13 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

Hi Kath,
Thank you for taking the time to leave such an excellent review it is much appreciated.
We are so glad to hear you're loving your products. Thank you for your support it is much appreciated. Kind regards, The Hoselink Team

Rated 5 out of 5 stars

Hoselink review

Needed to buy another connector it was sent out super quick. Can't fault ur company So helpful with things and if something does go wrong it is dealt with and replaced swiftly. A+++ company I'm very pleased with all the products I've brought. I've even got my family now starting to experience the difference by buying ur products. Cheers jon

12 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

Hi Jon, We are so pleased to hear you were happy with you recent experience with Hoselink and the items were sent out quickly for you! Thank you so much for taking the time to leave us a five star review and recommending us to others. Happy Hosing! Kind Regards, The Hoselink Team

Rated 5 out of 5 stars

Great products and great customer…

Great products and great customer service. Products might be a bit dearer but they are quality and well worth what you pay for the.

12 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

Hi Stephen, Thank you for leaving us a 5 star review! We are very pleased to hear you are happy with our service and enjoying your new Hoselink products. Happy hosing! Kind Regards, The Hoselink Team

Rated 5 out of 5 stars

I bought 3 retractable hoses and they…

I bought 3 retractable hoses and they were very simple to fit.
The hoses are attractive to the eye and blend in nicely.
Although they are a bit more expensive, you can see the difference to the units on sale in the big hardware stores. The fittings and accessories are great. No leaks and no tangled up hoses, great.

10 November 2019
Unprompted review
Rated 5 out of 5 stars

New look shine

I have finally found a product that does what it says it does and the new look shine on my car is all the proof I need.

10 November 2019
Unprompted review
Rated 5 out of 5 stars

Reliable and good quality product all round.

Great product with the security of being able to leave the tap turned on and not having to worry about the connections popping off when away from home. The non-kink hose is fantastic and all the fitings and accessories are solid. I had a Pope retractable hose before this one and it was woeful by comparison.

10 November 2019
Unprompted review
Rated 5 out of 5 stars

Chipper on long run

This product has been at market long time but I was buying the chip one two months I decide to buy hoselink after I used it
T regret I did not buy it before little expensive but on long run chipper

9 November 2019
Unprompted review
Hoselink logo

Reply from Hoselink

Hi Zeus,
Thank you for taking the time to write an excellent review, it is much appreciated. We are so glad to here you're enjoying your new products. Kind regards, The Hoselink Team

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