Host & Stay Reviews 

7,203
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 3,218 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ideal locations, beautiful views, and clean, well-equipped accommodations that make holiday stays exceptionally comfortable. Visitors consistently highlight the modern facilities, cozy rooms, and wonderful local amenities within easy reach of beaches and town centres. People also deeply appreciate the thoughtful welcome baskets, helpful hosts, and friendly staff who ensure a truly pleasant visit. Some reviewers were not happy with cleanliness issues, noting dust and worn furniture in certain properties. Consumers also mentioned uncomfortable beds, tight parking spaces, and minor maintenance problems like leaking showers or faulty doors.

What people talk about most

Location

Reviewers highlight positive aspects of location, frequently describing settings as ideal, central, and... See more

Facilities

Consumers find facilities to be positive, highlighting that the accommodations are well equipped, beautifully... See more

Quality

Clients share positive opinions on quality, highlighting that the accommodations are exceptionally clean,... See more

Product

Reviewers mention ambiguous feedback about product, noting that while some properties felt well-equipped with... See more

Staff

Customers consistently note positive experiences with staff, describing reception and site team members as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Oak Barn was exceptionally clean. Everything in the Barn was of a very high standard. The kitchen was so well equipped, everything you could possibly need. The bed was comfortable and a very good... See more

Rated 5 out of 5 stars

Easton Meadows exceeded our expectations. It was so spacious and well laid out. It was spotlessly clean and comfortable too. The views are lovely as you are in the countryside, yet only a few minutes... See more

Rated 5 out of 5 stars

Amazing stay at this lovely cottage. Very good location. A few very steep steps getting up to the cottage so not accessible to everyone. Buggies or disabled people. Two living rooms and great a... See more

Rated 4 out of 5 stars

Well appointed, modern apartment in the Georgian quarter of Liverpool. Comfortable and well equipped with everything you require for your stay. A shower mat is required as the bath can be very slip... See more


Company details

  1. Holiday home letting agency

Written by the company

A modern approach to holiday home management. At Host and Stay, our flexible, millenial approach to marketing your property will ensure your property reaches a growing global audience quickly and effectively.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(7,203)

3,125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

absolutely beautiful inside and out…

absolutely beautiful inside and out decor was on point super clean, shower pressure was amazing, beds were comfy.
loved the hot tub and outdoor seating.
people at the reception were very friendly and welcoming.
enjoyed our staycation was very relaxing and made it even better wish we had booked longer will be visiting again.
short drive to amenities and not too far from city centre.
loved it!

12 August 2026
Unprompted review
Rated 2 out of 5 stars

Hotel was a disappointment.

First impressions of the hotel were very negative. The outside of the hotel needs a lot of a facelift it is not very welcoming at all. Although the gardens seem well looked after. The reception area was awful. It was untidy and not very clean. Our room was very basic and having the wash basin in the bedroom and not with the shower and toilet was not ideal. Thankfully the bedding and towels were lovely and clean. The breakfast was good and staff were friendly. The hotel was definitely not what was expected and needless to say we won’t be going back. We expect our hotels to be at least as clean and comfortable as our home but this definitely wasn’t. Three nights here was too long !!

11 August 2026
Unprompted review
Rated 5 out of 5 stars

No33 in tynemouth was perfect for the 7…

No33 in tynemouth was perfect for the 7 of us. It was extremely clean, comfortable and perfect location. We are frequents up North and this is easily the best place and location we have stayed

5 mins to beach, 2 mins to bar and restaurants
Brilliant!
Charlie was on hand to answer questions And everything was easily communicated via booking.com

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Blooming lovely!

Host and stay kept us informed all along the way with very clear details on access to the property and great communication. The apartment itself is located centrally to Cromer and has the benefit of a parking space which was fabulous. The apartment was clean, very well equipped and great space! The decor totally suited the feel of place and we loved it! Yes the sofas aren’t brand new and the chairs a little weathered, but it all added to the vibe of the place! Enjoying coffee, watching the world go by in the window, was lovely! The apartment which is in the second floor had lots of extras in there for families too so we enjoyed a game of monopoly, used the body boards and the beach tent as the weather was hot, hot, hot!! The bedding was crisp and white with fluffy towels and extras like soap and body wash. The cleaning team did a great job. A lovely quaint apartment in the heart of a lovely quaint seaside town! It did not disappoint! Thank you host&stay!

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Clean and cozy

Clean and cozy, great location for beach and high street (you just need to know the shortcut). There is a map to let you know.

Our 2nd time is staying, and we will be going back!!!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Deer view lodge

Super accommodation. Spotless. Very well equipped. Lovely outdoor space with furniture. Nice and private.
Just think it would be better with a shower cubicle rather than a bath as made the bathroom a little awkward. Had to be careful opening bathroom cabinet as worried could smash shower screen.
Apart from that it was lovely.
Nice to see lots of red deer about too.

7 August 2026
Unprompted review
Rated 4 out of 5 stars

The site is lovely and the onsite…

The site is lovely and the onsite restaurant and bar is great and reasonably priced. We stayed at Cedar Lodge, which had a great hot tub, unfortunately the oven wasn’t great and failed to cook our pizza’s after being in over an hour, and because site didn’t allow barbecues and knowing the food wouldn’t cook in the oven we ending up wasting all the food we brought and spend an extra £100 in the restaurant. Other than that the lodge was well equipped but could have been cleaner, a lot of dust and hair.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Pannett park apartment

Pannett park apartment
Easy to find right next to pannett park and about 5/10 minutes walk into the centre of Whitby and about 15 minutes to the west cliff.
The apartment was furnished very nicely and had everything you could need even provided washing up liquid.
The only downside side was the milk shelf in the fridge was broken but I have reported it to the owner(didn’t affect our stay.) it’s a lovely bijou apartment

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Great apartment

Great apartment, good price ,everything you need and more.
Very spacious, good size bedrooms.
Great location, right on beach front and few minutes away from shops,bars and restaurants.
Would definitely recommend.

7 August 2026
Unprompted review
Rated 4 out of 5 stars

Ravising Rosie at the seaside

Nice compact apartment with all you need for your stay. Excellent sea views from bedroom/living room. Could do with a small set of draws for personal items (underware) but a small issue. Top floor so lots of stairs but you do get that magnicent view. I would recomend this apartment and stay again

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Great house with lots of room

Great house with lots of room, comfortable beds and a big TV
A good location in Saltburn with free street parking
We visited with our two grandchildren and they loved the games machine
Would highly recommend

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous venue

Fabulous, spacious accommodation in a lovely quiet setting near Bamburgh. We were overwhelmed with the generous hamper of food and essentials left for us by the host. What a treat.

8 August 2026
Unprompted review
Rated 3 out of 5 stars

The location is excellent

The location is excellent, close to the town, beech, bus stop and great to have a parking space too.
The communal entrance hall and stairs to the apartment are very poor, don't look like they have been cleaned for some time.
The apartment is a good size, ok and for its location relatively quiet.
The dishwasher has a fault and doesn't' work properly.
No curtains or blinds at the kitchen/dinning area.
Sofa and living room chairs not very comfortable.
Some beds were missing mattress and pillow protectors.
Could have done with extra towels and tea towels.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

The apartment was fabulous

The apartment was fabulous. Spacious and well thought out. I found it very clean and probably one of the cleanest places we have stayed. It is in a nice location with bars and a few places to eat. We walked into the centre and in the evening got the bus there and back. If we went back to Liverpool then I would like to stay here again.

11 August 2026
Unprompted review
Rated 4 out of 5 stars

Great apartment

Great apartment, hosts were helpful and responsive. Good location however it’s extremely noisy through the apartments from the next door bar. Apartment was clean and had everything we needed, plenty of towels and linen for our stay, could have done with more pillows.

7 August 2026
Unprompted review
Rated 4 out of 5 stars

The air BnB was in the perfect location…

The air BnB was in the perfect location right in the centre of the town, the apartment was really bright and let in plenty of light, the rooms are all good sizes and the view from the front room and the bedroom is gorgeous looking across fo the Abby and the church. We didn't use the parking as we arrived before we could check in and a lot of streets were closed due to the regatta which we didn't know was on but going out the see the fire works was a bonus!

The entrance is easy to work and get in, it's a bit tired looking and steep spiral stairs up to the top which isn't a problem if your able bodied. Inside the apartment if could do with a really deep clean there was quite a lot of thick dust, the sofa cushions need a clean and on stripping the beds before leaving there was a lot of stains and marks on the mattress protectors...

The shower is really good and powerful in the en-suit, as didn't use the other one.

Plenty of places to eat and drink right on the door step. The seagulls are so loud as soon as the sun comes up and did wake us up but this was to be expected and we managed to go back off to sleep. We would definitely stay here again.

10 August 2026
Unprompted review
Rated 4 out of 5 stars

Lodge was so beautiful

Lodge was so beautiful, clean and spacious. Children loved the hot tub the only problem we had is we were not advised that the oven was broken. So on monday 10th at tea time we couldnt cook our tea and I contacted through the mobile number left (as it was after 5) I rang and text and also sent a message through booking.com. Still as I am writing this I have no response as to why the oven wasnt working and a lot of food went to waste.

10 August 2026
Unprompted review

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