HS LEGAL SOLICITORS Reviews 

446
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and highly efficient service, noting that questions are answered rapidly and property transactions run exceptionally smoothly from start to finish. Consumers also deeply appreciate the competitive pricing, transparent fee structures, and consistently supportive guidance provided throughout complex property purchases and sales. However, some people mentioned that reaching the office by phone was sometimes quite difficult when seeking immediate updates on their cases. A few reviewers also noted occasional communication delays, unanswered messages, or minor financial discrepancies in paperwork that required additional attention to resolve successfully.

What people talk about most

Service

Consumers find service to be positive, highlighting professional, efficient, and well-organized communication... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and responsive... See more

Response time

Users describe positive interactions with response times, noting that email queries are typically answered... See more

Customer service

Customers report positive experiences with customer service, highlighting prompt responses and professional... See more

Price

People report positive experiences with price, consistently finding the services to be reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jawad Mahmood .. Excellent quick to reply very polite and would highly recommend him to anyone wanting clarity and honesty. Thanks so much for working your magic on dads new purchase at Teignmouth... See more

Company replied

Rated 5 out of 5 stars

From the beginning to the end, this company provided an amazing service in the sale and purchase of our property. Everything was made incredibly easy, Their online forms were very user-friendly, wh... See more

Company replied

Rated 5 out of 5 stars

The Team at HS Legal are brilliant! I had a shared ownership to sell. Jawad and the team were diligent, helpful , friendly and competent. They always kept me informed throughout a slightly more compl... See more

Company replied

Rated 5 out of 5 stars

Jawad Mahmood and his team were amazing. There was great communication throughout and Jawad was professional and kind. On the day of exchange he stayed late to help us get everything through for my mo... See more

Company replied


Company details

  1. #124 of 156 best companies in Legal Services
  2. #55 of 65 best companies in Conveyancer
  3. #9 of 11 best companies in Immigration & Naturalisation Service
  4. #8 of 10 best companies in Immigration Lawyer

Written by the company

HS Legal Solicitors is an established friendly and professional Law practice. We provide extensive legal services in several areas including Residential and Commercial Conveyancing, Immigration & Asylum and Commercial Law. The firm is comprised of knowledgeable and experienced Solicitors and efficient support staff. We combine our legal knowledge with our astute commercial awareness to provide specific legal advice tailored to each individual client. Whatever you need our help with you can be sure that we will work in along side you to you achieve the best possible outcome. We pride ourselves on being approachable and accessible to all whilst still maintaining a professional attitude and the relationship we have with our clients is something we pride ourselves on.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

446 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(446)

188 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

all went smoothly and even though I am…

all went smoothly and even though I am a silver surfer and not completely proficient with I.t , the online dealings were easy and clear to manage .
If i had any queries there was always a quick and clear reply.
Very happy with the service and would highly recommend

23 April 2026
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Conveyancing online was a little…

Conveyancing online was a little intimidating for me, but the excellent service and patience given to me by your company, made the whole efficient process stress free. Many thanks.

15 April 2026
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 4 out of 5 stars

Good support despite external delays…

Jawad and his team were very helpful,professional and accurate throughout my transaction.My case was straightforward leasehold flat sale, and they handle their part efficiently and with good communication. Unfortunately the process was delayed due to the maintenance management company that was extremely slow, which cause a lot of unnecessary disruption. Despite this, Jawad and Team remain proactive and supportive helping to minimise the impact

15 April 2026
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Superb, efficient team! Who will get the job done!

Jawad and his team were clear and efficient from the start. I was eager to get things going on a remortgage which required a solicitor for a discharge. I initially went with Barclays in house solicitors, which was a big mistake and ended up adding nearly 3 weeks when I should have completed in that time. Though I went to HS Legal, the process was dealt within 10 days. They replied to ever message and where clear in the information required. I found the online system easy to use and their fees are extremely reasonable as I was quoted 3 times as much from another local solicitor. I was genuinely impressed at the speed and professionalism of the team. I couldn’t recommend them enough, and wouldn’t think twice about using them again in the future. Superb team! Thank you again!

25 March 2026
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

HS Legal Solicitors Are Simply The Best!

HS Legal Solicitors really value their clients and take a pride in customer care. Their efficiency in dealing with every aspect of my case was impressive. Not only were they efficient, they were always monitoring progress and driving the case forward to attain the deadline. As an auction property this was particularly important with a 56 day turn around agreement ensuring that no penalty fee would be incurred if late completion. They deserve profuse thanks for this.

They took a lot of pressure off me by being so "on the ball" and their "follow up skills" were second to none. I never had to chase them for anything! They did the chasing with the buyer when necessary without any prompting from me! I am very grateful for their services and with the spirit of excellence they unitedly strived to achieve in their workmanship on my behalf.

I have never experienced such excellent conveyancing services in the past when buying and selling 6 times previously, so I would highly recommend them.

Excellent performance; excellent customer service and excellent platform for online conveyance, making personal management easy. Great Company, would use again without a shadow of a doubt.

They honestly really deserve this review.

14 April 2026
Unprompted review
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

The sale process and queries were dealt…

The sale process and queries were dealt professionally and on time. Thanks

13 April 2026
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

You made selling our house so easy.

You made selling our house so easy as we live in Taxes, USA. We are so pleased with everything you did that my parents have hired your firm today to sell their property in Taunton, UK.
Thank you again for your great and perfect service.

11 April 2026
Unprompted review
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 4 out of 5 stars

Solid from the first day

Solid from the first day. Had a few issues with a mortgage lender of which HS legal were more than helpful with.

There was a small issue when the purchase was going through, things were a little slow but at the end of the day, not a big deal.

Overall, they were helpful and really clear with what I needed. I will say that all contact was via email so if you’re a person who likes a call to discuss things, just bear that in mind.

31 March 2026
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Very happy with the service

Jawad and the team dealt with my shared ownership property sale. I dealt with them for over a year as the initial sale fell through (No fault of HS Legal).

Despite many hurdles, delays, and lack of responses from others - Jawad and his team kept me well informed and helped me with various issues that kept cropping up and were very reassuring when I was getting annoyed.

Would definitely recommend, extremely good value for the money I was charged.

10 April 2026
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

An excellent, budget friendly service.

An excellent, budget friendly service. No hidden extras. Passed information promptly. I was selling only and they transferred funds immediately. Would definitely use again.

1 April 2026
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Buying and Selling a Property

Jawad and his team made buying and selling my property so straightforward. I was always treated with the utmost consideration I would use them again without hesitation

7 April 2026
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Very good experience

Very good experience, quick and smooth every single step, very helpful, cooperative team.quick response every time.Thank you very much.

26 February 2026
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 1 out of 5 stars

Terrible solicitor

Terrible solicitor. Missed the accurate completion date on the contract, caused me to loose a lot of money .Got the stamp duty calculations wrong .
Also breached data protection on a different client .
Failed to act in a timely manner and failed to be be accountable an apologetic for his mistakes.
Avoid at all costs

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for sorting

Thank you for sorting. the money side of the house.

26 March 2026
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Excellent service

Excellent service
We were kept updated throughout our purchase.
No delays experienced and very responsive to any queries.
Would definitely use again.

2 April 2026
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Very happy and would recommend

Very happy and would recommend, I had Jawad looking after the sale for me and he was brilliant! Communication was brilliant and also completed within 5 weeks!!

2 April 2026
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Jawad Mahmood was polite and efficient

Jawad Mahmood was polite, efficient and got the job done with minimum fuss. Very impressed with the level of service.

31 March 2026
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Exceeded my expectations

Exceeded my expectations! My conveyancer Jawad Mahmood was great at responding to my email requests in a timely manor. Service was exceptional. I will definately use them again

24 March 2026
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Fabulous solicitors.

Fabulous solicitors.. nothing to much trouble.. they when above and beyond throughout the whole process.. I highly recommend this team .. thank you guys was a very positive experience

31 March 2026
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Great communication and everything was…

Great communication and everything was done remotely. Purchase completed in short time and minimal delay

30 March 2026
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

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