HS LEGAL SOLICITORS Reviews 

446
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and highly efficient service, noting that questions are answered rapidly and property transactions run exceptionally smoothly from start to finish. Consumers also deeply appreciate the competitive pricing, transparent fee structures, and consistently supportive guidance provided throughout complex property purchases and sales. However, some people mentioned that reaching the office by phone was sometimes quite difficult when seeking immediate updates on their cases. A few reviewers also noted occasional communication delays, unanswered messages, or minor financial discrepancies in paperwork that required additional attention to resolve successfully.

What people talk about most

Service

Consumers find service to be positive, highlighting professional, efficient, and well-organized communication... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and responsive... See more

Response time

Users describe positive interactions with response times, noting that email queries are typically answered... See more

Customer service

Customers report positive experiences with customer service, highlighting prompt responses and professional... See more

Price

People report positive experiences with price, consistently finding the services to be reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jawad Mahmood .. Excellent quick to reply very polite and would highly recommend him to anyone wanting clarity and honesty. Thanks so much for working your magic on dads new purchase at Teignmouth... See more

Company replied

Rated 5 out of 5 stars

From the beginning to the end, this company provided an amazing service in the sale and purchase of our property. Everything was made incredibly easy, Their online forms were very user-friendly, wh... See more

Company replied

Rated 5 out of 5 stars

The Team at HS Legal are brilliant! I had a shared ownership to sell. Jawad and the team were diligent, helpful , friendly and competent. They always kept me informed throughout a slightly more compl... See more

Company replied

Rated 5 out of 5 stars

Jawad Mahmood and his team were amazing. There was great communication throughout and Jawad was professional and kind. On the day of exchange he stayed late to help us get everything through for my mo... See more

Company replied


Company details

  1. #125 of 156 best companies in Legal Services
  2. #55 of 65 best companies in Conveyancer
  3. #9 of 11 best companies in Immigration & Naturalisation Service
  4. #8 of 10 best companies in Immigration Lawyer

Written by the company

HS Legal Solicitors is an established friendly and professional Law practice. We provide extensive legal services in several areas including Residential and Commercial Conveyancing, Immigration & Asylum and Commercial Law. The firm is comprised of knowledgeable and experienced Solicitors and efficient support staff. We combine our legal knowledge with our astute commercial awareness to provide specific legal advice tailored to each individual client. Whatever you need our help with you can be sure that we will work in along side you to you achieve the best possible outcome. We pride ourselves on being approachable and accessible to all whilst still maintaining a professional attitude and the relationship we have with our clients is something we pride ourselves on.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

446 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(446)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent professional service

We've used HS Legal over the last year for two sales and one purchase. The purchases were auction properties, one requiring a 14 day completion. Everything was done quickly, efficiently and the deadlines were always met. Communication is prompt and particular care was also taken regarding funds transfer. Would recommend HS Legal for your conveyancing work. Excellent service and good prices as well. All round I'm very happy with their services and I'm now using them for my latest purchase.

27 March 2026
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 1 out of 5 stars

Avoid

Found HS legal via conveyancing index and used them due to the good reviews

Only seems to be 1 solicitor and multiple case handlers replying to emails . Becomes very confusing when multiple people reply to an email and don’t understand the full email history. Questions asked multiple times when responses already given.

Never been able to speak to the team directly after calling on multiple occasions regarding issues which could have been resolved quickly over the phone.

Estate agent and other solicitors were too unable to communicate directly with them which slowed the process down.

Overall poor service provided with very limited contact and zero call backs !

23 March 2026
Unprompted review
Rated 5 out of 5 stars

5 star service .from start to finish…

5 star service .from start to finish .reliable and efficient.

19 March 2026
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Outstanding Support from Start to Finish

We were extremely happy with the service provided by HS Legal throughout both our sale and purchase.

They were consistently responsive, kept us well informed at every stage, and provided clear guidance which made the whole process feel much less stressful.

We really appreciated how efficiently everything was handled - they helped get our conveyancing over the line quickly, which made a huge difference for us given the pressures of a chain.

Overall, they made what can often be a complicated process feel smooth and straightforward. We wouldn’t hesitate to recommend them.

Zia & Nicholas

16 March 2026
Unprompted review
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

I recently used HS legal Solicitors for…

I recently used HS legal Solicitors for my house purchase they kept me informed all the way through would highly recommend them and would certainly use them again.

4 March 2026
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 1 out of 5 stars

Avoid them

Avoid them. They do not act in your best interest. And find any justification to increase the fees. Even if they have to make one up.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Conveyancing service as a buyer

I really liked using the online conveyancing. Whilst i never even spoken to Jawad the conveyancer he would respond same day to email enquiries and I could see where we were in the conveyancing process with their on-line tracker. Definitely a service and company I would use again if needed.

12 March 2026
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

I would like to thank Jawad for…

I would like to thank Jawad for recently managing the purchase of my property. The whole process was simple and the platform to share information during the purchase is very good and simple to navigate. I wouldn’t hesitate to recommend HS legal Solicitors with any of your conveyancing requirements.

13 March 2026
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 1 out of 5 stars

Great Experience

dont review until all documents sent

12 March 2026
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 3 out of 5 stars

More follow ups required with…

More follow ups required with enquiries. More contact with client to keep them updated . Found lack of clarification relating to queries very poor .on the whole a stressful experience

5 March 2026
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 4 out of 5 stars

It was easy to work with HS Legal

It was easy to work with HS Legal and they kept us informed from start to finish. The prices and overall service were very good.

11 March 2026
Unprompted review
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Very efficient.

Very efficient.
Quick.
Thorough.
Polite and easy to communicate with.
I would recommend.

2 March 2026
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

HS Legal were very helpful

HS Legal were very helpful . Purchasing a property is stressful and their prompt, good and knowledgeable service was very welcome. I wanted my purchase completed by Christmas and with their assistance this was successful. Highly recommended.

4 March 2026
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Great attention to detail

Great attention to detail. Excellent knowledge of resale and sale of UK properties with promise to deliver high value with reasonable price.

27 February 2026
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Excellent and responsive

It was our second time using Hs Legal and they provided a fantastic service again. It was quite a long chain for our sale with at least 5 parties so imagine it must have been challenging coordinating all the parties

Jawad Mahmood’s team did an excellent job with speedy responses to any queries and also got the feeling they were more efficient and made better use of technology than some of the other solicitors in the chain.

Very easy setup process with their online portal for managing all the documents and messages and electronic signing and id checks.

Would happily recommend them to anyone who wants a smooth buying or selling process.

Thanks to all of the team for their hard work and efforts.

2 March 2026
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Fast and Cheap.

Fast and Cheap.
The price was very good much less than the local conveyancers were sadly offering. We had a simple sale only and paid £200 extra to have this completed quickly. We exchanged within 17 days and could have completed within 3 weeks if the buyers were able, as it was we completed in less than a month.

2 March 2026
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Excellent Service when selling our house

From start to finish, this company kept us informed, every step of the way.
Price for their service was amazing.
Would not hesitate to use them again.

3 March 2026
Unprompted review
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

HS Legal Solicitors were brilliant

HS Legal Solicitors were brilliant! Honest and transparent, prompt correspondence, excellent communication, attention to detail, very well organised and understanding. All these made a huge difference in otherwise stressful and difficult moments. I'm ever grateful to my lead solicitor Mr Jawad Mahmood and his team who responded to all my queries in no time. Every correspondence was crystal clear and reassuring. Moreover, my cases were clearly displayed in their Hoowla system where I could truck the progress and review all relevant documents at any time. I therefore wholeheartedly recommend the HS Legal Solicitors and their outstanding service. S Mekic

27 February 2026
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Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

Rated 5 out of 5 stars

Great Services, highly recommeded

This is the second property that I use this company to complete the contract, committed team that completed the conveyancing on time and with no hassle and No need to chase the team for update during the conveyancing process, they updated me on regular basis, I highly recommend this company. Great services

27 February 2026
HS LEGAL SOLICITORS logo

Reply from HS LEGAL SOLICITORS

Thank you for your positive review! We're glad you had a great experience with our business. We're always looking for ways to improve, so if you have any suggestions, please let us know.

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