HS LEGAL SOLICITORS Reviews 

Really was impressed how helpful and supportive HS LEGAL SOLICITORS were. Such a smooth transition when buying our home. Easy to follow instructions and always so helpful in emails or WhatsApp. Would definitely recommend and return to them again.

Would highly recommend Jawad and his team. Kept us up to date throughout the whole process with very good communication and quick responses. Brilliant service and will be recommending to friends and family.

What a great job they did. Kept us up to date on what was going on even if nothing was happening. Jawad Mahmood was especially good answering any questions we had usually within an hour which is not the norm with others we have used. We will definitely be asking for Jawad next time.

HS legal handled my conveyancing with impressive efficiency, speed and professionalism throughout and were the cheapest of 5 companies I received quotes from. Everything was conducted online mostly via emails with great alacrity, clarity and accuracy. This was the fastest conveyancing I have experienced in over 10 properties bought and sold during the past 30 years. I highly recommend

My purchase went pretty smoothly

Longer than I expected but I expect all properties be that leasehold, free hold etc take different times to complete

The solicitor was very helpful when needing answers

Online made it easy

Only downside is that there was no personal contact number to get an answer quickly

I will use again as they are competitive against other solicitors

Trust worthy and working fast to meet the deadline.

Team was good. System was user friendly & easy to upload information/documents

I had an excellent experience with Mr Jawad Mahmood and their team while arranging my mortgage. From start to finish, they were professional, efficient, and incredibly supportive.
They kept me updated at every stage, explained all the documents clearly, and responded quickly to any questions I had. I truly appreciate their hard work and attention to detail. I would highly recommend their service.

Great service definitely worth the money.

From the beginning to the end, this company provided an amazing service in the sale and purchase of our property. Everything was made incredibly easy, Their online forms were very user-friendly, which made the whole process less stressful. Any questions we had, they always got back to us within 24 hours. We cannot recommend them highly enough.

Great communication and prompt at responding, don’t phone as you will not get put through, just email and you get a response within a few hours which I was happy with, our sale took for ever to go through but it was 100% the buyers solicitors that slowed things down, I would use HS Legal Solicitors again for sure.

Absolutely top-notch. Will be hiring again very soon!

I used this company( although it seems to only be one solicitor, supported with what I have found to be inept case workers) for purchase/sell conveyancing last year and await a legal ombudsman review into my complaint. I initially complained to the solicitor about his companies service re below but received no reply. Issues as follows;
-Emails were sent to me from the personal email address of the solicitor with no signature, meaning I didn't know who I am corresponding with or how many different case workers. I requested that emails sent to me were signed, but this was ignored.
- An email was sent to me from this account confirming my completion date (again anonymous) so I booked a removal company. The email was incorrect as contracts had not been exchanged. This confirmation resulted in an additional cost of £420 for removals as I had to change the date. The solicitor, or their case workers, tried to defend their position by another anonymous email stating the date was for my purchase only...however this had not been agreed with any of the other parties and they had not completed all the required steps to do so -nothing signed whatsoever or agreed. The email from HS legal solicitors was fantasy. They also updated the incorrect completion date for both purchase and sale on their conveyancing portal which customers have access to, and both sale and purchase had to be completed on the same day.
- Because of their false date they also billed me for an extra bank transfer fee for release of the mortgage funds from the incorrect date they had provided...as they forget to cancel the release of funds. I got this fee back eventually.
- I have never been able to speak to the solicitor or had signed correspondence from him. He never answered the phone, Whats Apps messages or replied to emails.
-I rang the HS offices numerous times and requested to speak to my solicitor. I have never been put through successfully and my calls never returned by the solicitor, despite specifically asking to speak to my solicitor. Instead I have received emails from - I don't know who they were from, as they were not signed, apart from one case worker I had sporadic interaction with. I have no evidence this solicitor actually exists or works from the Colchester office, or if any of his case workers do.
- To add insult to injury, on moving day, after completion, there was a surplus of funds to be paid to me from HS solicitors, Despite chasing that afternoon, when the office was still open, I was not sent the money. An email reply to me said the finance dept was dealing with it. When I spoke to reception they told me there is no finance dept. I finally got the money the next day after more chasing.
I await an update from the legal ombudsman after complaining to them.
Summary -If you want a solicitor who won't return any communication, relies on case workers who won't say who they are, and you don't know who you are communicating with or their level of experience, want to risk relying on completion dates without foundation, costing you financially, your money not being sent to you on completion day, inaccurate billing, and a solicitor who does not have the basic decency reply to complainants, this solicitor is the man for you. It is almost funny looking at his replies to others who have complained, and the length he goes to, to defend himself. If he took this time with my case and others, perhaps issues would have been resolved, but as I have written, I don't actually know if the man exists...

From the beginning we instructed them for our property sale, HS Legal have been excellent in communicating at all stages. Their processes are very clear and precise, and also thay have been very proactive when necessary.
We would have no hesitation in recommending them.

HS Legal were excellent to deal with. They responded to all my emails and phone calls promptly, and I always felt well informed throughout the process.

They were also great value for money — significantly cheaper than other quotes I received, without any drop in service quality. I would happily recommend them and would use them again

After being snubbed by my previous solicitor, HS Legal Solicitors stepped in and helped resolve my conveyancing process.
Thank you Jawad and him team for providing clarification where needed, handling my situation professionally and efficiently.

Despite depositing funds a day earlier than requested, on the morning of completion after 10.30 there was an email asking for confirmation that we wanted to complete that day which I saw only by chance and replied immediately asking for funds to be sent asap. There was no previous indication that I would need to reaffirm my decision on the day of completion. We had earlier in the week confirmed on four separate occasions that we needed to complete on the previously agreed date.
The funds for completion were transferred at some time well after midday and completion was only confirmed after 15.00 at which time we could collect keys and only then begin the house move in twilight and darkness. Come on legal-hs, how would you like to be treated like this?
Were you trying to hand on to funds as long as possible?
This single act really screwed up our day.

Jawad Mahmood .. Excellent quick to reply very polite and would highly recommend him to anyone wanting clarity and honesty.
Thanks so much for working your magic on dads new purchase at Teignmouth
Hugely appreciate your hard work
Strongly recommed
Sharon Frost 5.2.2026

I have just completed a lengthy and complicated conveyance on a property in Burnley with HS Legal.
This matter required a lot of work and numerous chase ups and providing the purchaser with additional information.
I would highly recommend Mr Jawad Mahmood and his team.
I think they have done an excellent job. I was fully informed all the way through and they were very proactive in bringing the sale to its happy conclusion.

Process from start to finish was handled very efficiently. Highly recommended. Thank you so much!