Your repredentative, Gilda, was unhurried during our discussion. Especially, as our goal to build a new home had a late 2026 timeframe, there was no immediate action intended. Nevertheless, Gilda allo... See more
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See what reviewers are saying
Well let's start from the beginning, I had to call back a few times to see whether you people had received my information, and yes you had. And I was told that I would definitely get a call within 24-... See more
Friendly staff that actually listened. When trying to find a home and land packages most calls try touting a box, this one didn’t and actually understood our situation and tailored advice accordingly... See more
Company replied
Swapna was extremely helpful in listening to my needs and advising then sending me homes that met my requirements. Thanks Swapna - great job in service and making this complicated journey a much e... See more
Company details
Contact info
Level 6, 473 Bourke Street , 3000, Melbourne, Australia
- 1800 184 284
- info@ibuildnew.com.au
- ibuildnew.com.au
Hasn’t replied to negative reviews
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response was immediate
response was immediate, connecting to the builders were prompt as well.

Reply from iBuildNew
I spoke with Vasi and she was great
I spoke with Vasi, she spoke in a way I could understand, being a first time customer. Very knowledgeable.

Reply from iBuildNew
I got a call and I told them just basic…
I got a call and I told them just basic info that I am looking for. Never heard back again
Call I had she she was very nice and…
Call I had she she was very nice and upstanding what I was saying
Friendly and informative
The consultant was friendly and informative, and although I was only in the research phase, she assured me that it was no problem at all to be connected to the service to learn more.
I have worked in sales for over two decades and recognize when someone is genuinely there to help you with your problem.
I recommend using the directory as a springboard into buying/ building or simply in planning for future goals.

Reply from iBuildNew
It just early stages yet so nothing bad…
It just early stages yet so nothing bad to say

Reply from iBuildNew
iBuild was a good starting point to…
iBuild was a good starting point to research building options in the region. I appreciated Home Advisor, Gilda being so responsive to my query, particularly as it was during Christmas period. Gilda was able to assist with shortlisting builders in the region which saved me many hours of research. Thank you to Gilda and the team.

Reply from iBuildNew
Man on the phone was great
Man on the phone was great, the options of homes that I was sent were horrible

Reply from iBuildNew
They were very helpful and understood…
They were very helpful and understood what I needed
Prompt and informative
Very quick response and also very informative. Tks Vasii for the assistance!
Not applicable
First of all, the phone rang at 11 am where I had selected Call in the afternoon, so that was a good start. Obviously keen but not really listening to what I had to say more wanted to move towards getting some sort of builder to be in touch with mereally sounded like she was on a commission if I signed with a builder I mentioned that and she assured me she was not but I’m not so sure anyhow pushy took a long time and as I said I was trying to eat breakfast when she called.
Your repredentative Gilda
Your repredentative, Gilda, was unhurried during our discussion. Especially, as our goal to build a new home had a late 2026 timeframe, there was no immediate action intended. Nevertheless, Gilda allowef plenty of time to understand our goals and timeline. Then, she sent us information that we could use at this early stage. We will talk further as time goes by.
Quick response
Quick response. Great customer service! Pointed me in the right direction.
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