Your repredentative, Gilda, was unhurried during our discussion. Especially, as our goal to build a new home had a late 2026 timeframe, there was no immediate action intended. Nevertheless, Gilda allo... See more
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See what reviewers are saying
Well let's start from the beginning, I had to call back a few times to see whether you people had received my information, and yes you had. And I was told that I would definitely get a call within 24-... See more
Friendly staff that actually listened. When trying to find a home and land packages most calls try touting a box, this one didn’t and actually understood our situation and tailored advice accordingly... See more
Company replied
Swapna was extremely helpful in listening to my needs and advising then sending me homes that met my requirements. Thanks Swapna - great job in service and making this complicated journey a much e... See more
Company details
Contact info
Level 6, 473 Bourke Street , 3000, Melbourne, Australia
- 1800 184 284
- info@ibuildnew.com.au
- ibuildnew.com.au
4.3
Excellent
901 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jen offered us excellent service
Jen offered us excellent service. We are in the early days and will continue to update this review.
25 August 2024
Unprompted review
Quick response
Quick response, Explained in Hindi, Provided more than enough choices/Options. Guided very well
20 August 2024
Reply from iBuildNew
Please feel free to book a time that suits you to have a more detailed chat with our team. We are always here to provide advice and guide our customers to help find the right builder.
https://calendly.com/ibuildnew/callback
Reply from iBuildNew
Hi Susie, We have tried to call you to check in. Its always our goal to provide the best service and advice to our customers. Give us a call on 1800 184 284 so that we can help you get the information you need.
Reply from iBuildNew
Hi Thomas, Thankyou for letting us know. We want this process to be as easy for you as possible, so leave it with us and we will reach out to the builders again and let them know when you are available to chat to discuss your plans to build.
Received a call from jen and she…
Received a call from jen and she explained every detail point what I need to know. She is very friendly and very knowledgeable about what she doing and she helped me with extra questions which I had that time. As a first home buyer this is a really helpful service.
6 July 2024
Unprompted review
Reply from iBuildNew
We are so happy that you found our service helpful and informative.
Great service, very helpful
Received a phone call after initially having a look at the website, and talked to a lovely man who was asking my preferences, and is going to put me in touch with some builders. Great service, very helpful
29 June 2024
The initial consultation I had was so…
The initial consultation I had was so helpful, we spoke for over 30 minutes and he provided me with all the information necessary to take the next steps.
30 June 2024
First hand impression revealed a polite…
First hand impression revealed a polite and welcoming customer interaction.
15 June 2024
Explained the process well
22 June 2024
Lovely customer service
Lovely customer service prompt phone call was easy and approachable. Thank you
17 June 2024
Thank you Chris for your time and…
Thank you Chris for your time and effort much appreciated.
7 June 2024
Unprompted review
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