Returning items to companies is now easier than ever. The company arranges a return, send you an In Post code and/ or a barcode to scan. You take your parcel to the nearest set of lockers (easily... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Now I've got used to using this method of posting parcels, it's great. 24 hour access and I have 2 lockers within walking distance. I photograph the barcode (afraid I won't get a signal) and write R... See more
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The InPost service provided by the staff at the Premier shop, Tangier Road, Portsmouth is fast, reliable, polite and professional. It's my preferred InPost point in the area. The comms and tracking fr... See more
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I arrived at, used, and finished my Inpost transaction, leaving my parcel and left the location within 5 minutes. as always I got an email the next day saying my parcel had been collected, and I have... See more
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Company details
- #2 of 13 best companies in Shipping and postal service
- #14 of 35 best companies in Logistics service
- #1 of 2 best companies in Package locker
About InPost UK
Written by the company
See what's free
Check which small, medium and large compartments are available in our lockers with the app
Download now More InPost tipsAbout InPost
Send your parcels, return your items and collect your online orders from thousands of parcel lockers and shops
Contact info
United Kingdom
- https://inpost.co.uk/help/
- inpost.co.uk
4.7
Excellent
2m reviews
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This parcel was sitting in the shop to…
This parcel was sitting in the shop to be collected for 26 days. I only got an email to collect it the day before I would have gotten my money back because it was so late! When I collected my parcel the shopkeeper complained to me as if it was my fault. I told her that I was made to think that it wasn't delivered yet. It was actually an Eid present and came two weeks too late even though I ordered it in good time before Eid. Overall very dissatisfied with the service and will not be using the locker ever again.
5 June 2026
First time using inpost was really easy…
First time using inpost was really easy and simple to use. Will definitely use again xx
4 June 2026
Really easy
Had an email telling me my parcel was ready to be picked up
Touch screen to put in my mobile number then code I had been sent by email
Door opened and then retrieved parcel and closed door
Instantly received an email confirming I had picked up my parcel
Really easy
7 June 2026
Very easy to use and parcel sent and…
Very easy to use and parcel sent and received very quickly
4 June 2026
Took over a week to arrive
Took over a week to arrive. There was an apology for delay but still disappointing. Then wasn’t delivered to correct house and my tracking just said ‘left in a safe place’ with no other info. Recipient tried immediate neighbours but no luck so I rang Inpost. Alex who I spoke to was very helpful and did manage to send me a photo which although wasn't overly helpful, was good of him. Recipient tried all the houses in the road and it had been delivered to the further house so this was poor from delivery driver when intended house was clearly named and only the second house in the road!! I think the sender should receive the proof of delivery photo as standard rather than it having to be chased as if it is a surprise for the recipient, they wouldn’t be tracking it themselves. Can this be changed?
4 June 2026
so easy to post my parcel with…
It was so easy to post my parcel with very clear instructions very pleased with my experience of inpost uk.
3 June 2026
1st time user
Very impressed on how easy and convenient it was to use. Will definitely use again.
6 June 2026
Great service!
3 June 2026
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