Returning items to companies is now easier than ever. The company arranges a return, send you an In Post code and/ or a barcode to scan. You take your parcel to the nearest set of lockers (easily... See more
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United Kingdom
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Delivery service was great arrived 2 days earlier than expected Easy to use system
Dislike that the box height was unreasonable high to reach. Liked the ease of the process.
They help me to get my parcels easy and safe place.
I would give zero stars if I could. 2 parcels were supposed to be delivered to a shop for pick up. I waited over the time and still they hadn't been delivered. I called InPost and was told that they had been delivered but I wasn't sent a confirmation at all or codes to collect them. So they gave me two codes. I went to the shop to collect them and was told that they didn't have any InPost parcels and that there was a problem with the driver and all the parcels were still in the drivers van!!!!!! I had no idea what was going on. I got home only to be told that one of my parcels was being sent back to sender. I can't tell you how stressful and frustrating this whole process has been. My other parcel still hasn't been delivered and is in limbo. I am expecting that one to be sent back too and if it is not then I can't collect it as I am on holiday and will miss the pick up deadline. I really wish that retailers would give us a choice of delivery service as I would run the other way if this was the only choice.
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