INSHUR - United Kingdom Reviews 1,386

TrustScore 4.5 out of 5

4.5

Jubilee Street 1, BN1 1GE Brighton, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I’ve had a great experience with Inshur managing two car insurance policies. Everything has been smooth, from setup to day-to-day management. Their pricing is fair, the app is easy to use, and custome... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with INSHUR. The whole process was quick, simple, and very easy to understand. The app and website are user-friendly, and getting insured took only a short time. Their custome... See more

Company replied

Rated 5 out of 5 stars

I’ve been with this insurance company for five years now, and I couldn’t be happier with their service. From the very beginning, they’ve been reliable, professional, and easy to deal with. Anytime I’v... See more

Company replied

Rated 5 out of 5 stars

I recently took out private hire insurance with INSHUR and the service was excellent. Patrick Hill helped me throughout and was professional, knowledgeable, and very easy to deal with. He took the t... See more

Company replied


Company details

  1. #20 of 20 best companies in Commercial Insurance Company

About INSHUR - United Kingdom

Written by the company

INSHUR GIF

Explore our online commercial motor insurance

For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!

Find out more Get a quote


Manage your Insurance

Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.

Manage insurance


Contact us

Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.

Get in touch

Why INSHUR?

Get on the road faster when you buy with us

Instant cover

Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!

24/7 access

Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.

Tailored to your needs

Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.


Contact info

  • Jubilee Street 1, BN1 1GE, Brighton, England, United Kingdom

  • 0808 169 9165

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Good skills very motivated and…

Good skills very motivated and cooperative team work and fast reacting to customer satisfaction of quality and a professional service I really appreciate it thanks again of team I shur insurance.

10 April 2026
Rated 5 out of 5 stars

Great service

9 April 2026
INSHUR - United Kingdom logo

Reply from INSHUR - United Kingdom

Hello Mr Ali

Thank you for taking the time to leave us a review. 

We’re delighted to hear you're happy with our service!

Rated 4 out of 5 stars

Inshur is fast and intuitive

Inshur is fast and intuitive. It is expensive though, that's why the 4 stars.

13 April 2026
INSHUR - United Kingdom logo

Reply from INSHUR - United Kingdom

Hello Narcis Pusta

Thank you for leaving us a great review. We appreciate your feedback, as it helps us improve our services.

Rated 5 out of 5 stars

Excellent service

Excellent service

13 April 2026
INSHUR - United Kingdom logo

Reply from INSHUR - United Kingdom

Hello Harvy Sangha

Thank you for leaving us a review. It’s great to hear you’re happy with the service you received. 

Have a good day!

Rated 5 out of 5 stars

Very good service

Very good service

13 April 2026
INSHUR - United Kingdom logo

Reply from INSHUR - United Kingdom

Hello Wahab hussain

Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Good insuranxe

14 March 2026
INSHUR - United Kingdom logo

Reply from INSHUR - United Kingdom

Hello Andre D C Santos

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Easy to navigate everything

Easy to navigate everything

6 April 2026
INSHUR - United Kingdom logo

Reply from INSHUR - United Kingdom

Hello Eliud Gachau

Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Best online flexible qoutes for Private…

Best online flexible qoutes for Private Hire Drivers.

10 April 2026
INSHUR - United Kingdom logo

Reply from INSHUR - United Kingdom

Hello Ajmal Bakhtani,

Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.

Rated 1 out of 5 stars

Very bad services you deducted my money…

Very bad services you deducted my money after cancellation without any usage of your services.
The service was pay as you go so why do you deduct my money with using? You called it management fee for what did you manage!

Other services if you cancelled without any usage you get your full payment, you must learn from them.

6 April 2026
INSHUR - United Kingdom logo

Reply from INSHUR - United Kingdom

Hello Patrick

Thank you for taking the time to leave a review. 

We take our customer's feedback very seriously to help us continuously improve our products and services.

We’d like to take a closer look at your experience with us, but we’re unable to locate your policy with the details provided. Please reach out to us at help@inshur.com (mailto:help@inshur.com) with your policy number and we will address the issues raised in your feedback with you.

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