Bracelet is wonderful quality … above expectations. Only thing I would do differently is I would order a special engraving on the gift box. Box is great but the word I chose “love” was on a small lit... See more
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Review summary
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Staff was extremely helpful, responsive to my exchange requests and kept me updated on production timelines. I was skeptical because I had not heard of the company before but working with Akira change... See more
I recently purchased an opal and koa wood ring, and I couldn’t be happier with it. The craftsmanship is outstanding. Ring arrived in a nice wooden box, with certificate of craft and matching bracelet,... See more
Company replied
Bought this for a gift for my Husband and it’s a hit. The bracelet is a great price and great quality. I decided on the (L) size (which is for a little larger than average guy) and I’m glad I did as H... See more
Company replied
Company details
Written by the company
Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.
Contact info
312 W. 2nd St #2382, WY, 82601, Casper, United States
- hello@japanese-melody.com
- japanese-melody.com
4.6
Excellent
155 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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My fiancés ring came just in time and…
My fiancés ring came just in time and looks fantastic! The fit is great and the ring is definitely a unique and well crafted piece.
7 October 2024
Great customer service
The ring is beautiful. I ordered at the end of November and expressed that it was a Christmas gift. I was assured that I could exchange if the sizing was wrong, but now the Etsy store is gone and my messages are not being answered.
Update: The company emailed me and exchanged the ring. Again, the ring is beautiful and great quality. I am very happy with this purchase and the customer service provided.
25 December 2023
Unprompted review
Reply from Japanese Melody
We are really sorry for such an inconvenience! We had some technical problems on the Etsy platform. While we reviewed our records, we found that your message on Etsy reached us on 2023/12/26 and we responded on 2023/12/27, the following day. It's possible that our reply may have gone into your spam folder or another tab in your inbox. Also we replied to you in an hour after you sent us a message in chat box at our website. Nevertheless, your new ring with a proper size has already been delivered in or at the mailbox at 3:34 pm on January 5, 2024
This rings is well made and my husband…
This rings is well made and my husband loved it. I bought as a replacement wedding band. I would recommend to anyone thinking about it to just do it. Don’t let the affordable price fool you. My hubby says it’s comfortable on the finger.
3 December 2023
Unprompted review
Reply from Japanese Melody
Thank you! We are really glad to see that your husband like this ring.
Purchased a guitar string and wood ring…
Purchased a guitar string and wood ring on Etsy and it was an amazing high quality ring and quick delivery.
17 November 2023
Unprompted review
Reply from Japanese Melody
Thank you!
Just got myself a new ring made with…
Just got myself a new ring made with guitar string and it came in very fast! The shipping was amazing. And the owner updated me along the way. The ring is a perfect fit. I will order from here again should I need a new ring.
5 November 2023
Unprompted review
Reply from Japanese Melody
Thank you!
The ring is stunning
The ring is stunning, rock an roll the guitar string is a beautiful touch, I lost my other the one I so this is a awesome upgrade thanks for the great customer service.
5 October 2023
Unprompted review
Reply from Japanese Melody
We are really glad that you like your ring!
Ring is perfect
Ring is perfect — exactly as expected. Company has excellent customer service and response times. Highly recommend.
3 October 2023
Unprompted review
Reply from Japanese Melody
Thank you!
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