JAX Tyres & Auto Reviews 

Terrible tyres, with a terrible tyre fitter who couldn't balance my tyres properly. When I brought it back to be balanced correctly he loosened my sump plug and then let all the air out of my spare.

Zero stars actually...tweed heads team are a joke...tried to pull the wheel aligners trick on us for more money...the team argued like old fools behind the counter .definitelya power trip going on there! .was told an hour n half. But waited 3+ hrs instead!....couldnt actually speak to the mechanic who worked on the car...many unhappy customers in the waiting room as well and their stories were doozies!..one young kid had been their all day even after returning his car that morning for a wobbly wheel! ..3rd time unlucky and absolute disappointment..never again..liars and thieves..not professional at all..woman behind the counter is rude and seems too tired to pull it together with a smile and got snappy with an unhappy phone customer who also wanted to bring their car back in the same day because they failed to give them a wheel alignment as asked! .went to our mechanic immediately after taking our car into Jax and he confirmed the swindlers giving shonky advice on an otherwise smooth running car.. don't waste your time or money guys..it's definitely not worth it and really frustrating.

Jax Ashmore we’re great until I questioned why I had to return to the store the following week to fix the exact same slow leak on same tyre with the same “low tyre pressure” alarming in my car …. Told they didn’t fix a puncture last week rotated the wheels and alignment and it’s not the same problem? It’s a work car not the money the issue more the inconvenience I had to rebook drive there wait for poor workmanship and poor customer service! will not go back and make sure no other of my colleagues take their company cars to this shop plenty of other businesses with good people good tradesmen who are happy to assist - disappointing

Jax tyres Epping, excellent and exceptional service. Friendly staff and management. Service with a smile and affordable prices to match. Highly recommend Jax tyres Epping for all your tyre and car requirements

Firstly the customer staff in office are EXCELLENT. The guys are very Professional and are a Asset to jax.
However, I have just spent $1829.00 with jax. Steel Clamps that were removed for matainece have been Replaced with Cheap Plastic Zip ties. To all who read this, there's a very Important Reason why Steel clamps are used Which All Mechanics know. Heat, Greece,Oil and even contaminants from the road will cause a cheap Plastic Zip tie to Break. Like the old saying go's if You want the job done right do it Yourself . I will replace these unacceptable plastic Zip ties myself with the Correct Steel Clamps. I urge You all make Sure You look under Your car after they have done work. I have been a loyal Customer for years,Not anymore. PLEASE MAKE SURE YOU CHECK YOUR VEHICLE AFTER THE WORK IS DONE. After Spending $1829.00 they replaced Steel Clamps which only cost 80 cents each with the cheapest inferior plastic Zip ties.
REMEMBER CHECK UNDER YOUR VEHICLE.
This was done by the Maroochydore store. I have been under and around cars all my life. When I Removed the Bash plate to Service my 4x4 (The Next Day) is when I discovered the Person Who Worked on my 4x4 Was a COMPLETE, IDIOT. The guys in the office Assured myself he is Very Experienced, IF that is True then that's even Worse. I have never seen Stupidity under a vehicle like this before. Furthermore I took Photos to Prove it, Unfortunately the office guys were (Who Are Good Guys) unaware that this is a UNACCEPTABLE PRACTICE. FURTHERMORE They explained that this is very Normal and that's what we ALWAYS DO. Are YOU Kidding me, How many CUSTOMERS VEHICLES HAVE THE DONE THIS TO.
As I have already said, I have always been a loyal Customer Not anymore. Let me just explain it to You Again. I just Spent $1829.00 with Jax, and 3 Steel Clamps which were removed at only 80 cents each, was replaced with 3 Cheap Plastic Zip ties. And those Cheap Plastic Zip ties Will Fail, they Are Not Designed to Last Around Heat,Greece, Oil ,and Contaminates of the Road. I Do Not Believe this,,And I am Not going to Call Them a Mechanic CAUSE they aren't too Tightly Wrapped. Customers who do Not Check Your Work, Who are Unfamiliar with the Do s ,and Don'ts of the Basic s,,,,, They are Trusting YOU. I did say to the Office Guys if I didn't know any better, I would see this Inexperienced Work Done By a first Year Apprentice. If that's True, then it's Not his or hers Fault .It's The Bloody Formans FAULT. You Already have My Details email and so forth. Before I Serviced My Vehicle I Took Photos to Show the office Guys whom appeared Unaware of the Fault. Happy to Send You the Photos

Used the Slacks Creek store to replace four tyres. Excellent service from making the call through to picking up our vehicle. Friendly, attentive, and competitive prices.

Can’t fault.

Thank you

Worst service ever. Told a price then they uped it by 600 dollars. Was told veh was ready to go so took a taxi to the shop ... then i was told it wasnt ready... someone should have called they said.

They ruined my car,did work without my consent. They deceived me with their lies. They added an xtra $600 to the bill. My car wouldn't start so I had no choice but to leave it at the shop and caught a uber home. I also took them to Fair Trade but they refuse to pay or compensate me. I have evidences and photos proving that their mechanics had no idea what they were doing. Just reach out if you want to know more details. BEWARE!!

Good customer service and service in general they looked after my car at a great price

Had my car booked in on the 11/1/2023 I told them it was making a unusual noise when turning the steering wheel, Jax tyres south tweed had my car from 8am till 4pm as I arrived at 4pm a worker was getting in my car to test it as he said one other worker there took it for a drive and said it felt normal, the guy that was checking it at 4pm said the same didn’t feel to bad may be the shocks and I then said so nothing got done on my car today and he said no feels normal I then left very in happy! I then rang my local mechanic took it there the next day and the gentle man that works drove my car while I was in it and straight away said it’s the wheel bearings got it replaced with a new hub and feels amazing now so smooth, NO thanks to jax tyres south tweed!

i have been to the Liverpool office on the Hume highway 3 times each time i have been, i have been spoken to really rudely. last time I asked for new Tyres, one of the workers barked at me "do you need new Tyres or new wheels". I told them Tyres. "We don't do Tyres, get lost and don't come back".

most recently only last week 8/11/2022. me and my grandma came along once again they spoke rudely once again to both of us. and given evil stares by a few of the workers. as my grandma was paying. she asked if she could get a senior discount less than $15 off. and shot her a cold look and in an aggressive manner said "it's not your car" it shouldn't matter whose car it is she was paying and also paid for the car your business gets thousands in profit every day and can't do a senior discount?

i worked in retail for 10 years, if i ever spoke the way they do to customers I would be sacked instantly, something Definity has to change about this place

i am not sure how to reply to response on here...but it wasn't paid for using card, it was paid for using cash...my grandmother's cash. who also brought the car. I just drive her around in it as she can't drive herself

A big shout out to Bec, Simon & all the staff at Jax Tyres & Mechanical Warrawong. I had a problem with a tyre loosing pressure & it turned out I had a nail in my tyre! Always great service. Always welcoming & happy to help.

I booked my car 🚙 in at 8.30 in the morning to do a oil change and and replaced the oil filter at jax tyres greenhills and was told when u got there it would not be ready for 6 hours when u asked It could be any earlier I was spoken to like a nobody he didn’t give a care about customer service definitely won’t go back

I dont have life anymore because of you, you did s* you did nothing to fix are car you even made it worse I haven't gone out for 6 weeks I can't go on bus because of my medical condition

Tried gouging extra $101 JAX Bayswater North VIC

Went to JAX Bayswater North VIC - wanted to replace my space saver with a full size spare (road trips coming up) - started out ok, found a wheel and tyre - agreed on price - booked in. Arrived today to pay pick up - tried to gouge $101 extra out of me, then said I have to wheel it out and put it in (was there with business bag and son) - was offered when ordered to fit to car and make sure its all good. nothing like it, customer service was rude, fraudlent behaviour and down right pathetic.

We lent our 2005 Accent with 150k's on the clock to our neighbor who had foolishly put petrol in his diesel audi allroad while he had his car fixed.
While handing him the keys I mentioned that I want to get a wheel alignment for it before my daughter starts driving it in a few weeks when she gets her P's just to ensure the car is as safe a possible for her.
When me neighbor returned the car with a full tank, he mentioned that he had the wheel alignments done at Jax Launceston as a thank you (his a good guy).
My first drive of the car since the wheel alignment and the car felt unstable and unsafe on the road and tended to follow any undulation on the road visible or not.
due to lack of time I put the car aside for a couple of weeks unit I could take it to my Parents house an throw on their host as I fear the might have been some sort of suspension or bush failure.
A detailed inspection with a retired mechanic of 40 years revealed tight and with in spec.
He suggested we do a quick very basic check of the wheel alignment with the car settled on the ground we found that the front wheels were dead parallel with no toe in and believed this to be causing the issue.
Sent the car to another tyre place in Legana with a proven track record for alignment and the issue was fixed, the car drove perfectly and felt confident in letting my daughter drive the car, more money spent but well worth the piece of mind.
A week or so pass and it got the better of me, so I gave Jax Launceston a call to let them know my experience.
Call answered by Bob ( the franchise owner I believe) fairly dismissive a first but the more we discussed the more receptive he became he indicated he would look into it and get back to me, he never did get back to me.
and that where it sits.

Hi Jax team Bob was certainly able to locate the report during our conversation.
Note as per above my neighbour took the car in for the wheel alignment so it would be in his name. And I haven't specified the rego number.
So I am not surprised that you where unable to locate as you do not have the details to do so.

Also note I had already contacted the number below prior to writing this review.
.

Jax woolloongabba damaged my rim and denying their fault. Just don't go there. They won't admit their fault and all replies will be copy and paste and will ignore your point and evidence.
People can make a mistake but should admit it and apologise that's what they have to do.
I can't understand why they should treat their innocent victim like this way. I have proved myself with evidence and many explanations but they didn't prove anything just repeat the same thing copy and paste without any evidence. Why couldn't they show me cctv? Even I showed them photos which I took just before they started the job at the shop but only they repeating the damage is pre existing without evidence or explanation. So dishonest and unprofessional.

Treated me like a dumb blond. Seriously. I just wanted a wheel alignment. Two guys cornered me while my car was up in air on jack and said I needed new tyres. Don't go here Jax West Ipswich. They are typical thug mechanics ripping girls off and telling them need stuff when they don't.

Hi I took my car to Jax Tyre expecting to pay $30 to fix the Tyre but they said it would cost $169 for a new Tyre.
I left the car with them less then 40 minutes. They called and mentioned the new quote,because I was driving around with the nail, it damage the thread of the tyre they said but so the gentleman told me the new fix price.$169 What's odd is while they pop in the tyre they replaced, there was another nail in the back wheels they spotted So 2 nails in one day it just give a chilling goose bump. I'll won't let my son borrow my car again. The mechanic mentioned that in the city driving around there's a lot of wash up nails from the rain. But I don't go there. I should of gone to my mechanic I know for years but with the rain and all Jax Tyre was just down the road to me. I think if I was a bloke it might be different too. They were happy to go ahead to order the other wheels but I think Ill go to my local mechanic instead.The price wasn't $169. It was $199.

took my car into jax tyres warrnambool store to have a new external fuel pump and new engine module fitted , when i picked it up i have driven to the petrol station and then home only to realize that the petrol that i had just put in it was pouring out all over the ground. i rang the warrnambool store back and explained what was happening and was told to bring it back which i did immediately, within the next hour i received a phone call from them stating that it was the fuel sender and it needed replacing but they could not find 1 and it was up to me to get a new 1. there was nothing what so ever wrong with the fuel sender when i first took it in there other wise i would have told them to fix it.And at no stage was there any petrol leaking from my car when i first took it in there , i dropped the car off to them the first time at 6 am in the morning and it sat there for 2 hours before they opened before someone moved it , if there was petrol leaking it would have been all over the ground and would have been a strong smell but there was nothing , i have also told the mechanic this . In my opinion and other mechanics opinion jax are covering up their mistake. i had to source a new fuel sender myself at my cost so not only did it cost me $1400 at jax but it then cost me another $908 for the fuel sender that i found in Alice springs . I have asked the mechanic at jax why the fuel sender has broken and he can not explain it ,i have also asked 4 other mechanics in town why this would have happened and all 4 have said the same thing that it has been reefed out and that's why it has broken . So not only have i paid $2300 so far my car is still not fixed and un drivable i have now just today had to organize a tow truck at my expense to go to jax and pick the car up and take it to another mechanic who knows what they are doing to fix it and again i will be out of pocket because i will have to pay they new mechanic for jax stuff up... Jax had no customer service at all and did not care that the car may not be able to be fixed . it was left up to me to do all the leg work to find parts after it was there stuff up. At no stage did they even offer to compensate me the $908 for the part that they broke and i had to source myself. Never ever again will i take any of my cars back there and i will make sure i tell anyone else who will listen about my experience . 1 very very angry customer here and seriously thinking of seeking legal action