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The Jo & Joe Collection Reviews 147

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TrustScore 4.5 out of 5

4.6

Shoe shop
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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, highlighting their comfort and stylish designs. Many appreciate the wide selection available, especially for those with specific sizing needs. The delivery service is consistently described as fast and efficient, with many orders arriving within a couple of days. However, some customers experienced issues with the durability of certain products, noting that some items did not last as long as expected or showed signs of wear quickly. A few also mentioned minor imperfections upon arrival, such as marks on the product.

What people talk about most

Product

People report positive experiences with product quality and comfort. Many reviewers praise the shoes and... See more

Quality

Customers generally express satisfaction with the quality of products. Many reviewers praise the good quality... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service. Customers frequently praise the fast... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of placing orders... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered sandals which were delivered in an impressive 2 days. Unfortunately though I loved the sandals one was too big. I phoned and spoke to Deborah Perry who as the system was down went to their w... See more

Company replied

Rated 5 out of 5 stars

I ordered a pair of Veronica touch fastening slippers just after lunch on Wednesday & they were delivered the next morning! Lovely slippers, just had to order a size larger than usual as my normal... See more

Company replied

Rated 5 out of 5 stars

I ordered two pairs of shoes on the Tuesday afternoon and they had arrived by Wednesday lunchtime. Shoes are a gorgeous fit and extremely good quality, that is always the case with this company. Hi... See more

Company replied

Rated 5 out of 5 stars

I ordered two pairs of shoes from Jo and Joe at 2.30 on Wednesday afternoon and they were delivered at lunchtime on Friday, that’s really quick delivery. I’ve had this style before, so knew what to ex... See more

Company replied

Company details

  1. #100 of 216 best companies in Shoe shop

Written by the company

At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

147 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Absolutely fabulous slippers and shoes

Absolutely fabulous slippers and shoes, quick delivery and the fabulous little note saying thank you for the order and hope we are keeping well. Amazing!

15 April 2020
Unprompted review
The Jo & Joe Collection logo

Reply from The Jo & Joe Collection

Hi Charley,
Thank you for taking the time to leave us lovely feedback, we are really pleased to hear you are happy with your order! Thank you, Melissa

Rated 1 out of 5 stars

Jo & joe slippers,bought as a xmas…

Jo & joe slippers,bought as a xmas present for my wife,it us now February and they have split along the side,not very happy,wont buy again

23 February 2020
Unprompted review
The Jo & Joe Collection logo

Reply from The Jo & Joe Collection

Hi Amanda,
We are very sorry to hear this. Please could you email us @ info@joandjoecollection.co.uk with your order details (including order number and date you bought the slippers) and we can look into this for you? Thank you, Melissa

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