Excellent quality of Fenja shoes, only a fraction too narrow at the top. Still, the shoes manage to accommodate my wide feet due to the soft leather, while rendering my feet an overall sleek shape. Th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Josef Seibel has been manufacturing high quality men’s and ladies footwear since 1886. Josef Seibel prides itself with technical know-how to focus on the essence of a shoe, its comfort, whilst retaining an optimistic outlook to the future, embracing change and finding new ways to help protect the planet in the process. JS shoes are for those who like to make their own way in the world. For people who set out to experience new adventures and discover new worlds.
Contact info
United Kingdom
- josefseibel.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Seibel Chance 59 men's shoes.
After wearing dr martens shoes all my life I found when I went for a new pair, that they no longer fitted. 9s too big or wide, 8s too small. After a long search for the perfect shoe I found it in the Seibel Chance 59. Good quality and instantly comfortable (no painful breaking in period). The search is over.

Reply from Josef Seibel
Excellent quality and styling
Excellent quality and styling. Very professional in all communication and efficient. Cannot recommend them more highly.

Reply from Josef Seibel
I won't consider any other brand
I discovered Josef Seibel shoes a few years ago and won't consider any other brand. I need extra wide shoes which support my arches, which JS products do very well.

Reply from Josef Seibel
I love my Joseph ankle boots and…
I love my Joseph ankle boots and sandals. I have three pairs of boots, red, dark blue and tan. They’re soooo comfortable and look great. I also have three pairs of sandals, a lovely apple green, blue and tan. The only ones I use all summer long because again they are sooo comfortable and look good with everything.

Reply from Josef Seibel
Good range of footwear
Good range of footwear, delivered promptly, smart in appearance, what's not to like?

Reply from Josef Seibel
I've been buying shoes and clogs from Joseph Seibal for many years,, they were excellent quality and lasted years.
I've been buying shoes and clogs from Joseph Seibal for many years, they were excellent quality and lasted years. The last two pairs I bought have soles that disintegrated within a year. These were worn a few days a week, for a few hours. What a great shame that a once excellent company is now turning out such shoddy products.

Reply from Josef Seibel
I have purchased several pairs of Josef…
I have purchased several pairs of Josef Seibel shoes.
Customer service great! Shoes are comfortable and stylish! They seem to have something for everyone.

Reply from Josef Seibel
Great quality shoes
Great quality shoes and quick shipping. The sandals, particularly Sevran and Evita styles are great for people who want a smart looking but comfy shoe
Seibel quality now appalling and they don't seem to care.
I, like too many other reviewers, bought Seibel shoes because of a good experience in the past only to find that their quality is now downright awful. My shoes are (were!) used very lightly but the sole split in half. Seibel's response? -'go talk to the retailer'! Perceived attitude was - 'we don't care'. Before you buy Seibel, look for a different brand as it can't be worse.
Poor quality soles on boots
Poor quality soles on boots meaning that they split and can't be repaired. sadly, the tops are still excellent but the construction of the sole means that they can't be resoled so have had to dispose of. Not the quality of sole you would expect for the price and not environmentally friendly either.
I have purchased 2 pairs of boots for…
I have purchased 2 pairs of boots for myself and 1 pair for my Aunt,i love Josef Siebel true to sizing and are very comfortable.Best footware ive ever worn.The company was very effient and delivery was on time as stated.
Josef Seibel are excellent shoes
Josef Seibel are excellent shoes. Made of superior leather, etc & most are slightly wider fit like an 'E' or more, so those with wide feet do have a much biger choice than other shoe companies offer. Above all, Seibel shoes are so comfortable. I will only buy those shoes, boots & sandals now. Such a pity I did not discover them years ago. I recommend them & their online dispatch service to all as excellent.
Leather Ankle Boots
Very disappointed with my 2 pair of leather ankle boots. Bought via John Lewis in October 2026.
Cost me £120 each
shoe soles of one pair totally split after 6 month
Both pair are now both leaking in water
I have been wearing those boots mostly in non rainy weather and just because of a little rain the are ruined
Will never buy Joseph Seibel again
Absolutely love this brand of footwear
Absolutely love this brand of footwear, I have recently bought 2 pairs of shoe/boots as they were a great price in the sale,
They are the most comfortable shoes I’ve ever had, great quality & super quick postage, highly recommended company.
Will be back for sandals next!
I would give ZERO if I could
I would give ZERO if I could. I bought some red Joseph Seibel boots in December 2025. By the end of January 2026 (2 months) the soles had worn down and needed to be re-soled, HOWEVER, because they mould the soles together, it would have mean having to remove the entire boot sole (bottom of shoe) at a cost of £50!!! I AM SOOOOOO angry. They were not cheap and there is no way I'm paying 3/4 the price of the boots for repair only two months after purchase. Unfortunately, I did not keep the receipt (who does).
Not happy
My partner bought Josef seibel boots from Costco for Christmas,being warm and comfy,but it all stops there,three of the decorative studs fell out of the boot,I went to the cobblers to see if they could do anything,then I went on Josefs site were I wrote a review,but before sending it I found the customer service phone number,so I rang it,and asked if they could repair or suggest anything,I like the boots,but they were of no help only suggesting I take them back to Costco, then I'd have no boots so really unhappy with outcome,my partner buys about 2 pairs a year for himself I buy him a pair and he's starting to try and get me to wear some,no a big no no
I had a poor experience of ordering…
I had a poor experience of ordering these. Due to the one click fast-pay system (which I thought was paypal) and a window in my browser suddenly closing - I ordered the same items twice in error. The retailer is insisting I pay for return of these bulky items which will cost me a fair amount. Customer Service is very much 'computer says no'.
Great quality….beautiful finish
Great service…..simple ordering ….fast delivery….and Devine product….what more could you ask for
I do not trust this producer
I do not trust this producer. I bought a winter shoes and it's not good even for light West European frost, but for a real winter, this fur is a disgrace. I don't understand why to waste a material and call this shoes winter shoes. I am not sure about exact date of buying but never again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







