While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and helpfulness, highlighting their positive attitude and dedication. Many people found the customer service to be outstanding, with personalized approaches that made them feel guided and encouraged throughout their journey. The overall service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their experience, which often led to increased confidence and skill development. However, some customers also noted initial challenges with consistency among skills coaches, experiencing multiple changes and limited updates at the beginning of their programs. This occasionally made it difficult to maintain progress and clarity.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and support.... See more

Customer service

Customers consistently report highly positive experiences with customer service. Many reviewers highlight the... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers report that the training helped them... See more

Service

Clients share positive opinions on service, consistently praising the helpfulness and support provided. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Juniper training has been alongside me throughout my apprenticeship and supported the best they can. I had Harris Aslam as a tutor who made it possible for me to receive the grade I got. If it wasn’t... See more

Company replied

Rated 5 out of 5 stars

My experience with Juniper training was so helpful and has helped me alot. While in my course my tutor nikol was so helpful and supported me the whole way. I have gained so much experience and confide... See more

Company replied

Rated 5 out of 5 stars

I was in collage studying health and social care and I did work experience in this pharmacy and they gave me a wonderful opportunity. I’ve developed all my communication skills, it skills and more. I... See more

Company replied

Rated 5 out of 5 stars

From the start of my apprenticeship 18 months ago my confidence has grown massively, meeting new people in workshops and talking to people around my company. I want to say a massive thanks to Harris A... See more


Company details

  1. Career and Education Provider

Written by the company

Juniper Training, your premier training provider dedicated to unlocking the potential of individuals and businesses alike. Juniper is committed to providing flexible and innovative training solutions to help businesses and individuals grow. Specialising in Pre-Apprenticeships and Apprenticeships, our team of sector experts, with a wealth of diverse experience, encourage ambition and growth throughout their delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Harris helped me achieve a distinction

My tutor Harris was excellent throughout. If i had any questions he would respond to me almost instantly. The course was very educational with a wide range of workshops that allowed me to develop a greater knowledge of business.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Juniper Training - Review

Each task and workshop was made easily understandable thanks to my tutor Harris, he has really helped every step along the way, i cannot speak for the other tutors, however i imagine they all perform to a matching quality. would absolutely recommend juniper to anybody seeking an apprenticeship as their form of higher education.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic roofing apprenticeship

Juniper is a great example of the right way to do apprenticeships. The Tutors and staff are brilliant, and from day one they have the ability to get the best out of those who may not have always been the right fit in a learning environment.
It is refreshing to see my son happy and confident for his future. Juniper has great links with local companies and make sure they put you forward at the right time, site ready, working towards exams and that you have had the chance to prove yourself. My son has now had a roofing apprenticeship for the last 9 months. He is up ready every morning, loving his job and already planning for his future.
Alongside his practical work, he has continued studying Maths and English and attends college each month to gain his formal qualifications. I couldn’t be more grateful for the positive impact Juniper has had on his working life.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Jaz at Juniper

I can’t recommend my Skills Coach, Jaz, highly enough. From day one, he’s been patient, supportive, and genuinely invested in my success. He has an incredible way of explaining things clearly and breaking down complex topics so they actually make sense.

What really sets Jaz apart is how much he cares. He always made time to answer my questions, gave detailed feedback, and pushed me to aim higher while still making me feel confident in my abilities. Whenever I doubted myself, he reminded me what I was capable of and helped me stay focused.

I honestly don’t think I would have achieved the grade I did without his support, guidance, and encouragement. He’s not just a great teacher — he’s a brilliant mentor. Thank you, Jaz, for everything you’ve done for me!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service Course

i had a great time learning new things and looking into businesses. My Tutor was Harris Aslam and i am so glad it was, he was very helpful and was always supportive. i would recommend this course and tutor to anyone

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Best Experience

Huge shoutout to Jaz for supporting me on my apprenticeship journey, thanks to his knowledge and guidance I was able to achieve a distinction. I have had a brilliant experience.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Support and a Brilliant Assessor

I had a genuinely excellent experience with Juniper Training throughout my apprenticeship. The programme was extremely well structured, clearly delivered, and tailored in a way that made learning practical, relevant, and easy to apply in the workplace. The support provided went far beyond what I expected from a training provider — I always felt guided, encouraged, and confident in my progress.

I would especially like to recognise my assessor, Harris Aslam, who was absolutely outstanding. He was consistently supportive, approachable, and patient, and always took the time to explain things clearly whenever I had questions. Harris gave constructive feedback that genuinely helped me improve, and he made the entire apprenticeship feel manageable and motivating rather than stressful.

The communication from Juniper training and Harris Aslam was excellent, the expectations were always clear, and I felt genuinely supported from start to finish. I’m very grateful for the experience and would highly recommend Juniper Training to anyone considering an apprenticeship — particularly if they’re looking for high-quality support and assessors who truly care about their learners’ success.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Delivery

I have just completed my Level 3 apprenticeship and have never had no complaints.

Great delivery and my skills coach was supportive throughout. Big praise for Jas who was my skills coach, always around to help with my coursework and made a massive difference when prepping me for my end point assessment.

100% recommend taking on an apprentice through juniper as you can mould the apprentice into your work culture as well as having the confidence that Juniper are training them on the fundamentals and arming them with the knowledge for your sector.

Thanks Juniper Training 😊😊

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Got a distinction

Many thanks to my Apprenticeship tutor Harris for helping me through the various tasks required and keeping me up to date with tasks to get me a distinction

1 November 2025
Unprompted review
Rated 5 out of 5 stars

I enjoyed my apprenticeship

I enjoyed my apprenticeship. My assessor Harris provided me with workbooks and other resources and materials to help me get through my apprenticeship and eventually get me full marks!

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Juniper Training

At the start of my apprenticeship i was very shy and not so confident, with the help of my skills coach and tutor Harris, I was able to build my confidence not only in every day life skills, but also in my coursework.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Harris Aslam help me stay focused

Harris Aslam help me stay focused, providing a constant method of communication, when I needed assistance to insure I hit all my targets. Also he supplied patience and positivity when i was confused.

8 October 2025
Unprompted review
Rated 4 out of 5 stars

Emma Rayne as a Skills Coach!

Really good experience using Juniper for my apprenticeship! Although I had a rocky start with a couple mentors, Juniper always sorted it out and I've since been with Emma Rayne as my mentor. She is absolutely brilliant, always goes above and beyond, so easy to talk to, and felt supported by her the whole time.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Juniper

I had a great experience with Juniper, Jaz was great and always gave me the help and support I needed. I would definitely do an apprenticeship with them again and would recommend them to any one looking to do an apprenticeship!

Thanks!

19 September 2025
Unprompted review
Rated 5 out of 5 stars

I have just completed my Business…

I have just completed my Business Administration apprenticeship receiving a distinction. Harris was helpful throughout and assisted me with any question I had and the resources available from Juniper were amazing. Overall there was plenty of help from them and I would recommend them for anyone looking to take on a new challenge.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

From the start of my apprenticeship 18…

From the start of my apprenticeship 18 months ago my confidence has grown massively, meeting new people in workshops and talking to people around my company. I want to say a massive thanks to Harris Aslam for helping me through this and giving me advise when needed! He’s been great!

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Juniper Training

Juniper Training - Excellent company! Faye Baker went above and beyond to help me pass my Level 3 - Teaching Assistant Apprenticeship. Would definitely recommend this company and the staff they employ!

9 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look