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Just Natural Reviews 

119
•
TrustScore 3.5 out of 5

3.4

Health food shop
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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the prompt delivery service and the straightforward online ordering process. Many consumers also appreciate the good quality of the products received and the wide selection available on the website. However, some customers report significant dissatisfaction with the service, citing issues like lack of communication, ignored refund requests, and unhelpful responses when problems arise. Additionally, a number of people experienced problems with deliveries, including damaged or missing items, delayed parcels, and products arriving in poor condition.

What people talk about most

Product

Clients share ambiguous opinions on product quality and order fulfillment. Many customers praise the good... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the swift and quick... See more

Order

Customers had ambiguous experiences with their orders, with some finding the ordering process straightforward... See more

Quality

People report ambiguous experiences with quality, with many customers praising the good quality of products,... See more

Service

Consumers find service to be negative, with many describing it as "absolutely disgusting" and "totally... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My order arrived promptly and everything I ordered in good condition. My only problem was finding that the organic brown rice is not suitable for milk allergy sufferers I therefore can't use it sadly.... See more

Rated 5 out of 5 stars

I wanted to buy some compots for my grandchildren who were here on holiday from France, but the only place that used to sell them no longer had any. I ordered online from Just Natural and they deli... See more

Rated 5 out of 5 stars

Great natural products. I always buy our toothpaste from Just Natural: several choices, fluor free. The service is also very good, orders never take too long to arrive and never missed any.

Rated 5 out of 5 stars

My 3 year old grandbabe absolutely loved the green pea pasta when she came to stay so I’ve sent her two boxes. It’s super nutritious and delicious pasta.

Company details

  1. #82 of 85 best companies in Health food shop

Written by the company

A one-stop shop for health food, drink, and household products - Just Natural, Organic Kitchen, Soakin bath salts, Clipper Tea, Meridian peanut butter, Nairn's oatcakes, Prima Italia organic pasta, Natracare, Balanced CBD, Whole Earth, Green People, an...

Contact info

3.4

Average

TrustScore 3.5 out of 5

119 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.4

All reviews

(119)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy shopping at Just Natural.

Easy website to navigate. Great choice of organic products especially in this world trying to eat as healthy as possible. Love the gluten free porridge oats for breakfast & making healthier flapjacks.

22 February 2025
Rated 2 out of 5 stars

Wrong photo of product

I bought these raisin boxes for my daughter to give to her class at school on her birthday. The photo on the website of the packaging had a drawing a little girl on it but this was not what I was sent. My daughter was very disappointed.

25 November 2024

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