We recently bought an Orla Kiely chair and stool from Keens. The manufacturer made a mistake and didn’t send feet for stool initially but Keens got on to them immediately and issue resolved very quick... See more
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I would highly recommend Keens, Belfast. The furniture quality and choice was by far better than anywhere else. We were in so many furniture shops before Keens and could not find anything to our ta... See more
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The quality ,range and value of products instore is difficult to find elsewhere. From helpful and patient advice from staff when choosing my furniture to experienced and friendly delivery guys , KEE... See more
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We’ve just received delivery of two beautiful Fama chairs , matching cushions and a zany palm tree. We are delighted with our purchases, not the first great pieces of furniture bought from Keens. We... See more
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Company details
- #55 of 394 best companies in Home Furniture Shop
- #32 of 227 best companies in Bedroom furniture shop
- #12 of 56 best companies in Furniture Accessories
- #17 of 113 best companies in Living room shop
- #15 of 86 best companies in Mattress Shop
- #18 of 93 best companies in Sofa store
Written by the company
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Contact info
186 Albertbridge Road, BT5 4GS, Belfast, Antrim, United Kingdom
- 02890453310
4.9
Excellent
195 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from KEENS Belfast - KEENS Belfast
Jim, thank you for your kind words we appreciate it
The lady in Keens was professional and…
The lady in Keens was professional and friendly. The delivery service was at the time given and the men were also professional and friendly.
27 March 2026
Reply from KEENS Belfast - KEENS Belfast
Ajay, thank you for such kind words. We are thrilled that you found our team to be professional and freindly!
Fantastic service
Fantastic service. Communication was first class and delivery team were professional and did amazing job putting sofa together. Highly recommend
24 March 2026
Reply from KEENS Belfast - KEENS Belfast
Graham, thank you for such great feedback. We are so pleased you were happy with both communication from KEENS, Belfast and the service our delivery team provided. Many thanks for choosing us and of course for the recommendation!
Wide choice of quality furniture on…
Wide choice of quality furniture on show. Excellent communication and great delivery service
24 March 2026
Reply from KEENS Belfast - KEENS Belfast
Estelle, hank you for such kind words. We are glad you enjoyed our range of furniture and the experience you had with KEENS, Belfast.
Very helpful
Very helpful, great service from the very start, including the delivery team.
24 March 2026
Reply from KEENS Belfast - KEENS Belfast
Claire, thank you so much for the great review we appreciate it!
Great advice
Choosing our new chairs was easy given the experience and guidance provided by Denise who listened to our needs and likes. Delivery went without a hitch and we're now enjoying a comfortable seat!
24 March 2026
Reply from KEENS Belfast - KEENS Belfast
Olwyn, thank you for your great comments. We are so happy to hear that Denise was helpful in the process of choosing your new chairs. Our team pride themselves on providing as much information for our customers as possible to help in the decision making process. Enjoy your fantastic new Stressless chairs!
Love Keens
Love Keens
Service was great when getting our dinning table and breakfast chairs . Sarah was great help
All the staff are lovely and helpful
23 March 2026
Reply from KEENS Belfast - KEENS Belfast
Reena, thank you so much for your kind words! We are so happy you found our team to be helpful and of course Sarah is a valuable member who really enjoys helping her customers
Reply from KEENS Belfast - KEENS Belfast
Diane, thank you so much! We have fantastic delivery team who are continually being praised by our customers.
Fantastic experience
Great company to deal with. Beautiful high quality furniture. Cathy was great to work with choosing the right sofa, and they were able to source me a sideboard that I had seen in a competitor retailer, but at a much more competitive price. Five stars all round.
18 March 2026
Reply from KEENS Belfast - KEENS Belfast
Mark, thank you for the great review! We have a great range of Brands to choose from. We are so happy that you found the whole experience so good. Cathy will be delighted that she was helpful whilst choosing your items and we will look forward to your next visit!
Knowledge and friendly staff
Knowledge and friendly staff. Good communication and deliver when they say they will.
19 March 2026
Reply from KEENS Belfast - KEENS Belfast
Kathryn, thank you we are delighted that you had a good experience with us here at KEENS, Belfast!
Great team of helpful and genuine people from start to finish
Lovely people from start to finish
God bless you all
19 March 2026
Reply from KEENS Belfast - KEENS Belfast
Melanie, thank you for your kind words …lovely
High quality, super stylish.
The product has been made to such a high standard, we’re delighted with our purchase. Fantastic finance options along with amazing options and deals! but the customer service has really been great. Our sofa was delayed slightly than initially first agreed but the staff have been very informative, courteous and friendly, from initial purchase right through to delivery. Couldn’t fault them.
13 March 2026
Reply from KEENS Belfast - KEENS Belfast
Clare, thank you for your kind review and we are delighted to hear how happy you are with the quality of your product and the great finance options we over here at KEENS, Belfast. We appreciate your understanding of the slight delay and are please the team kept you informed and up to date. Thank you again for the kind words and we look forward to welcoming you back to the showroom.
Incredibly helpful staff with online…
Incredibly helpful staff with online purchasing, quick turn around from ordering to delivery. Exceptional delivery service with friendly staff who built the furniture and left everything incredibly tidy.Highly recommend!!
12 March 2026
Reply from KEENS Belfast - KEENS Belfast
Eimear, thank you for your great feedback! We are delighted you found our team helpful and enjoyed the quick delivery. Our online team are exceptional and are continually praised by our customers which is fantastic! We really appreciate your recommendation!
My new. Mattress from Keens
Whole experience was very good from point of choosing mattress type , to delivery time and delivering the product.
12 March 2026
Reply from KEENS Belfast - KEENS Belfast
Gerard, thank you for such a great recommendation we really appreciate! We have a great range of mattresses in-store and our team love helping our customers to choose the best option for them. Thank you and we look forward to your next visit to KEENS, Belfast.
A bit of discount can go along way to…
A bit of discount can go along way to customer satisfaction
10 March 2026
Reply from KEENS Belfast - KEENS Belfast
Jim, we have great Brand Promotions available on all our ranges offering the best price possible for our valued customers and of course we have the added bonus of complimentary delivery and set up within all of Northern Ireland. Thank you for your review.
Staff in store were very helpful in…
Staff in store were very helpful in advising for correct sofa & recliner/riser armchair for my needs. Delivery men were also great, causing minimum fuss.
10 March 2026
Reply from KEENS Belfast - KEENS Belfast
William, thank you so much for the kind words. We are delighted that you found our staff so helpful in advising you when choosing your new recliner/riser. It is important to be able to make an informed decision when making such an important purchase. Thank you
Excellent company to do online business…
Excellent company to do online business with
My order was sent within three days The product which was glass and fragile was securely packed and wrapped and arrived safely
9 March 2026
Reply from KEENS Belfast - KEENS Belfast
Margaret, thank you for taking the time to review your recent purchase. Our online team take great care in ensuring the products our customers orders are protected for the delivery process. We are so happy to have such a great recommendation from you and look forward to your next online purchase!
The staff were very helpful
7 March 2026
Reply from KEENS Belfast - KEENS Belfast
Tracy, thank you for your kind words we appreciate your lovely feedback.
Great store - superb range
Good understanding service - great products - would definitely recommend!
7 March 2026
Reply from KEENS Belfast - KEENS Belfast
Rosemary, thank you so much that is so nice to hear and we appreciate your recommendation!
Competent and efficient
No issues. Polite,disposed of packing and made sure side board was functioning correctly
6 March 2026
Reply from KEENS Belfast - KEENS Belfast
Richard, thank you for such a nice review. We are so pleased you are happy with the service from KEENS, Belfast.
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