Klass - Affinity Sterling Mills Reviews 

127
TrustScore 4.5 out of 5

4.6

Affinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I spotted a dress online so I popped in to Klass at Sterling Mills. Unfortunately they didn't have it stock. However, Elaine offered to help me pick another. She was most welcoming and immediately put... See more

Company replied

Rated 5 out of 5 stars

High quality clothes, reasonably priced, great styles for everyone and different age groups, have recommended to family and friends just gorgeous clothing First klass choices Very fast delivery ser... See more

Company replied

Rated 5 out of 5 stars

I was able to order the garment viewed on their website and the items were delivered within a couple of days. Very good quality and service.

Rated 5 out of 5 stars

Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... See more

Company replied


Company details

  1. #63 of 251 best companies in Ladies' clothes shop
  2. #170 of 594 best companies in Clothing Shop

About Klass - Affinity Sterling Mills

Written by the company

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Written by the company

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £50

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Contact info

  • Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, United Kingdom

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4.6

Excellent

TrustScore 4.5 out of 5

127 reviews

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Replied to 87% of negative reviews

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4.6

All reviews

(127)

2,022 reviews in the last 12 months

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Rated 5 out of 5 stars

Ideal

Neat, tidy store. Helpful & honest staff. Good prices

2 May 2023
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Margaret

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Kate - klass.co.uk

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