First aHEAD headphones I have bought at some airport two years ago — design is brilliant, sound quality the best. Then right away I have decided to give my partner aSENSE In-ear headphones as a Ch... See more
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Impressed. The aSense are easily the most comfy in-ear headphones I've used and I've been through a lot over the years. Combined with a very decent sound image I can only recommend them. The only thin... See more
Company replied
EXCEPTIONAL CUSTOMER SERVICE Had a set of bGEM headphones which after a year failed to charge. As had been bought direct from KREAFUNK they replaced with a new set. Quick and direct response from... See more
Company replied
Hi, Just want to say that I've just received great customers service from Kreafunk. I was presented with an aGroove bluetooth speaker by my daughter who knew I was passivley looking to buy one for my... See more
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Company details
About Kreafunk
Written by the company
Speakers and easy tech for all moments
We are Danish design and lifestyle, helping you make the most of every moment by creating and offering beautifully designed audio and easy tech products that support every need and individual style. Kreafunk is made for every moment. Big or small.
Everyday design that unites creativity and functionality in a cool universe of wireless Bluetooth speakers, headphones, earplugs and leather accessories.
Making everyday life easier through the power of sound.
We think every day is to, in some way, be celebrated. That’s why we make beautiful audio products that are easy to use by anyone. Our promise is that they suit your needs, come with an affordable price tag and can be with you exactly when you need them.
We are Danish design and lifestyle, helping you make the most of every moment by creating and offering beautifully designed audio and easy tech products that support every need and individual style. Kreafunk is made for every moment. Big or small.
Everyday design that unites creativity and functionality in a cool universe of wireless Bluetooth speakers, headphones, earplugs and leather accessories.
Making everyday life easier through the power of sound.
We think every day is to, in some way, be celebrated. That’s why we make beautiful audio products that are easy to use by anyone. Our promise is that they suit your needs, come with an affordable price tag and can be with you exactly when you need them.
Contact info
Denmark
- kreafunk.dk
4.3
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great design at affordable prices
Great design at affordable prices. Seamless transaction. Would recommend to everyone - Mikkel
25 April 2019
Unprompted review
Top products & service!
4 January 2019
Unprompted review
Really good design!
Delicious stuff! I bought a bag for my Macbook and a power bank. Both parts of really good quality. The bag has some great features in the front pocket, and the strap at the front of the hand gives a good grip when under the arm. The best recommendations from here!
20 December 2018
Unprompted review
Beautiful unique design and very good…
Beautiful unique design and very good rates
20 December 2018
Unprompted review
Unfortunately not a great experience…
Unfortunately not a great experience with Kreafunk for me. I am giving one star generously only because I was very fond of my Ahead bluetooth headphones, until the battery died, and I contacted Kreafunk about how to get them repaired or replaced.
Upon their advice I sought proof of purchase with a screenshot of my bank statement (no receipt as was a gift). Initially told that would suffice and that a replacement could be arranged. This offer was later withdrawn since the retailer it was purchased from was no longer around to help further.
I really think that Kreafunk, who could see that the product is genuine, I even offered to send back the faulty product so they could be sure, ended up choosing not to help me. A shame as I would have expected more from a brand like this rather than some of the bigger brands out there.
Had previously recommended the brand for the last couple of years, but alas, I can't do that anymore.
27 November 2018
Unprompted review
Reply from Kreafunk
Dear George,
I am very sorry to hear about your experience and I am sure this is based on a mistake/misunderstanding. We are always interested in helping - when it is possible. We would like to inspect your aHEAD to identify the problem, since it sounds odd to me; we rarely have any complications with aHEAD. Of course, this offer stands if the warranty period has not expired.
I would like to ask you to write a mail to support@kreafunk.com where you shortly explain the problem and refer to this message from me (Bettina) here on Trustpilot. Could I kindly ask you to mention Trustpilot in the subject line of the mail? Then they will know I have asked you to contact them :)
I truly hope, that we can help you and hopefully get you back to the opinion of being fond of your aHEAD headphones!
Best regards
Bettina from KREAFUNK
Amazing Service!!!!
Kreafunk have been amazing with a super quick response, about a year ago I bought the Agroove portable speaker through ASOS, but by the Kreafunk brand. It has not been working for several months now. So I typed up an email where a guy called Jakob (account manager) was very prompt and helpful I ended up getting a new speaker sent out to me in days of me having the conversation with him. They were very helpful, understanding and prompt and would recommend 1000% that everyone buy a speaker from them the sound quality is amazing, style and packaging and as for there team A* help is always on hand.
28 August 2017
Unprompted review
Reply from Kreafunk
Hi Alika,
You know,,,, better later than never :) I am picking up on the reviews that we've received here on Trustpilot. And we are of course thrilled to read you positive words.
Thank you!
Hope you are still enjoying your aGROOVE speaker.
Best regards
Bettina from KREAFUNK
Hygge from the UK.
Hi, Just want to say that I've just received great customers service from Kreafunk. I was presented with an aGroove bluetooth speaker by my daughter who knew I was passivley looking to buy one for my home office. Great sound quality (which I was most bothered about in investing in one). Anyway, a small connectivity glitsch needed attention so contacted the customer service department. No problem, great response and was completely reassured. The hygge experience came through to the UK big time.
25 August 2017
Unprompted review
Reply from Kreafunk
Hi Nick,
A bit late that I am picking up on the reviews here on Trustpilot. But better late than never :)
Thank you so much for sharing your positive experience with KREAFUNK. We are excited to hear this and I will definitely pass on the message to our support and customer service team. This will for sure make their day.
I truly hope you are still happy with your aGROOVE speaker.
Have a great day! Hopefully with music coming out your aGROOVE ;)
Bettina from KREAFUNK
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