Landlord Certificates Ltd Reviews 

3,653
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 753 reviews, reviewers overwhelmingly had a great experience with this company. Many returning customers consistently praise the friendly and professional staff for being extremely punctual, polite, and thorough during safety inspections and routine boiler services. Consumers also deeply appreciate the overall efficient service delivery, noting that online booking processes are generally straightforward and official certificates arrive promptly by email. Some people were dissatisfied with scheduling issues, mentioning frustrating last-minute cancellations, repeated rescheduling, and unexpected delays regarding engineer visits to their properties. A few reviewers also noted occasional communication gaps concerning delayed documentation, missing paperwork, or difficulties when appointments were unfortunately missed entirely.

What people talk about most

Service

People report high satisfaction with the service, highlighting professional and efficient engineers who... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising engineers for their punctuality,... See more

Booking process

Clients share ambiguous opinions on booking_process, with many highlighting an easy and efficient scheduling... See more

Customer service

Customers report positive experiences with customer service, highlighting responsive staff and polite... See more

Response time

Customers consistently note positive experiences with response_time, highlighting that booking and changing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arshad arrived early (having let me know well in advance) was very polite and courteous (took his shoes off without being asked) and clearly explained everything he needed to do. Got job done quickly... See more

Rated 5 out of 5 stars

I have known Darren for a while now as he carries out gas safety certification and PAT testing at my properties. He always keeps me informed and goes above and beyond in his work. I always seek him ou... See more

Rated 5 out of 5 stars

Chap was asked to go to flat 60 to do the certificate while doing the other one and he did the rational thing and got it done at the same time. Communication was good.

Rated 5 out of 5 stars

I just want to thank Darren from Landlord Certificates for doing a first class job with the gas safety inspection and boiler service. The entire process from start to finish was smooth was stress-fr... See more


Company details

  1. Property Maintenance
  2. Electrical engineer
  3. Electrical installation service
  4. Gas company
  5. Gas engineer

Written by the company

Landlord Certificates Ltd provides the Buy to Let Landlord access to qualified, competent Gas Safety and Electrical engineers to carry out inspections on their property. We issue a wide range of safety certificates for landlords to meet legal requirements prior to letting. We cover all of London and M25 areas. All our prices are FIXED and include VAT - no hidden costs.

Landlord Certificates

Written by the company

Boiler Service and Gas Certificate (1 or 2 appliances) only £75 inc VAT
Save over 60% Limited Bookings

Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,653)

703 reviews in the last 12 months

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Rated 3 out of 5 stars

Appalling remedial work- since corrected after an online complaint!

I had an EICR done which flagged that some remedial works were required.

The tradesperson who was sent round to complete them did such an appalling job and his excuse was that he was not told what was required and the materials needed in advance. The work is untidy, dangerous and not even level. It was completed in about 20 minutes!
Unfortunately, the subcontracted company is trying to worm out of rectifying the issue yet have admitted it’s poorly done. I’m hoping they will do the right thing and sort this out to preserve their reputation.

UPDATE: following my honest review, I was contacted by Landlord Certificates, who offered to put things right, free of charge. The original electrician (who carried out the EICR) redid the work and this time to a great standard. The owner of the subcontracted company, Primelectrics, was clearly not interested in resolving things, as sent a pretty passive aggressive message over WhatsApp, but things have been resolved now, albeit after an online complaint. Many thanks!

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Punctual

Punctual, followed instructions to notify before arrival, quick, efficient and seamless service

16 June 2026
Unprompted review
Rated 5 out of 5 stars

This company is amazing

This company is amazing
They turn up on time and do a amazing job
They ring you half hour before appointment to tell you they are on there way
I’ve used this company for 4 years
And all the staff are polite
Wouldn’t use anyone else but these

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Communication was great

Communication was great, Conrad communicated to my tenant but couldn’t get through so informed me so I can remind my tenant. He provided me his ETA and issued my certificate promptly.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

John Spain did a great job

John Spain did a great job. A gas safety certificate was needed. He was super efficient and the certificate was provided extremely quickly. Many thanks

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. I have been using their services as a landlord for over a decade. We recently had a Gas safety and EICR performed by Naeem. Great guy, and great job.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

A all round excellent experience

A all round excellent experience. Darren was on time, most polite and completed the inspection extremely competently and efficiently. I always have great success with Landlord Certificates and would highly recommend them.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Gokulan Kumar Did an excellent job

Gokulan Kumar Did an excellent job! not only was their communication first rate but they correctly identified an issue for the boiler manufacturers attention. Who have subsequently visited and completed a repair.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Conrad arrived in good time

Conrad arrived in good time, with excellent communication and efficiently completed the job. Will use your business again! Thank you

4 June 2026
Unprompted review

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