As a new-build homeowner, my lawn was in terrible shape due to heavy clay soil and poor drainage, which caused patchy and uneven grass growth. After using Lawn Master for over a year, it’s clear why t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Lawn Master, we specialise in making lawns look beautiful, and our lawn care service treatments can transform your lawn. Founded in the 1990s, Lawn Master has been serving customers with a professional and flexible lawn treatment service for over 28 years. As one of the longest established lawn care and lawn treatment companies in the UK, we have grown from our base in North Wales to offer our services nationwide by qualified and experienced professionals, who can carry out lawn care services and treatments. Our team of lawn care experts are dedicated to providing a superior service at competitive prices, using their extensive knowledge in the turf industry. We welcome the opportunity to offer our lawn care and lawn treatment service with the guarantee of exceeding all of your expectations.
Lawn Master Head Office, LL17 0LP, St Asaph, United Kingdom
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our lawn always looks in good condition and often attracts positive messages from friends and family.
The service is well organised and friendly.
Our lawns man Jermaine, really knows his stuff and gives us great tips to further improve the lawn.

Reply from Lawn Master
Started using Lawn Master (Retford Notts) about a year ago for my lawn care. The lawn is the best it's ever been since we moved into the house 35years ago. Staff are polite, professional and really helpful and always on time. Communication prior to the visit is fantastic. They are willing to advise on treatments being made and try to address specific issues with regards of getting the best treatment outcomes....absolutely brillant!! Highly recommended.

Reply from Lawn Master
I recently had my lawn renovated by Lawn Master (Ian Stephens). It was worth every penny, my lawn was completely destroyed and it is now totally restored. I am so pleased with the work Ian and his team have done. The pricing is also extremely reasonable. A very satisfied customer.

Reply from Lawn Master
Ian (Stephens) has been looking after our lawn for 4 years now and always does a superb job. The lawn is thriving and looks very professional. Thanks Ian!t

Reply from Lawn Master
ABSOLUTELY love my mower. Put it out and 3hrs later I have a lush lawn. Had a start up problem after 7 months with it and Deb the lady in customer services was amazing.
Sorted problem and I'm one happy customer.
Thank you CLEVA
Green thumb so much better service, or independent lawn companies. They will give you the time of day at least. Asked for a quote, the bloke was so rude on the phone, I actually hanged up and will NEVER recommend these to anyone.

Reply from Lawn Master
Lawn master have transformed my lawn Ian Stephens is very knowledgeable on all aspects on lawns

Reply from Lawn Master
Our front lawn was full of moss, hard to cut not nice to look at. The Retford team Ian Stephens, Gareth and Jenny worked with us, advised on the treatment required and within weeks we now have a lawn to be envied by the neighbours!

Reply from Lawn Master

Reply from Lawn Master

Reply from Lawn Master

Reply from Lawn Master
Lawn master was recommended to me , my lawn was awful mossy weeds etc etc , they came advised me what it needed and the plan for the year , the lawn is great now a year and a half on , all I do is cut it , price is affordable, I was spending alot more on boxed stuff from the garden centre and the lawn never looked as good as it does now

Reply from Lawn Master
Ian Stephens from lawnmasters has done an incredible job of bringing our lawn back to life after leatherjackets had completely ruined it. A special mention to Jenny from the office who has also been super helpful. They have both gone above and beyond.

Reply from Lawn Master
Great job by Lawn Master who recommended the correct treatment for my lawn which was is poor state. Adrian carried out the treatment and turned it around in 2 weeks!

Reply from Lawn Master
My extensive lawn of some 39years of age began to develop a large number of large bare patches some 6 years ago and all efforts by myself and two different professionals completely failed to make any impact whatsoever and eventually suggested lifting the existing & starting again!!! The diagnosis was compaction and only 2-3" of top soil on top of gravel.I eventually decided to approach Lawnmaster who suggested a regenerative programme involving Scarification, solid tine aeration & feed & weed 3-4 times a year. By the end of the first year my lawn was virtually back to look8ng good. Year 2 saw further aeration with the feed & weed programme, by which time I was really very, very happy. I am now into year 3 with a further feed & weed, a scarification & another feed & weed and the difference over the 2+ year period is genuinely DRAMATIC!!! I have already recommended Barry Dolan of Lawnmaster (Based in Carnoustie) to a few other people, one of whom has recently taken them on. I have no hesitation in recommending Lawnmaster, whose employees have been the same throughout & who are a pleasure to meet and I found their quote to be within reason given the size of my Lawn. Top marks to the Team who visit me & to Barry Dolan & his knowledge!

Reply from Lawn Master
The Lawn Master representative who cares for my lawns, Colin is so good. He is knowledgeable, so conscientious and works extremely hard.
One of the best recent decisions i have made was to switch to Lawn Master

Reply from Lawn Master
Lawnmaster have looked after our lawns and my neighbours for almost 6 years. Adam is so knowledgeable and really helpful. He arrives on planned appointment dates. Never let us down, parks considerately and always leaves property with gates closed. Our lawns are lovely and admired by many

Reply from Lawn Master
Complete renovation of my lawn. Lawnmaster guy, Adam, is excellent. Turns up on time, gets on with it, knows what he's doing. Lawn now looks fantastic and it's only been done a couple of months.

Reply from Lawn Master
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.