I’ve been a customer of Leighton’s for over 20 years - they’re not cheap, not expensive either - but they are the best and their customer service (Farnham) is second to none. A couple of days after p... See more
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I’ve used Leightons in Farnham for many years and I’ve always had very good service. Yesterday was as good as ever. I arrived, cheekily I asked for a coffee, no problem. The contact lens check up... See more
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I popped into the Farnham branch of Leightons this afternoon with a concern about my right eye. I was very grateful to be offered an emergency eye health exam - nothing was too much trouble and for a... See more
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I wasn’t an existing client but certainly will be in the future! Emily was courteous , professional and took the trouble and time to fix my ‘Oliver Peoples’ glasses for me. Leightons didn’t even st... See more
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Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
46 Downing Street, GU9 7PH, Farnham, Surrey, United Kingdom
- 01252711369
4.8
Excellent
85 reviews
Replied to 78% of negative reviews
Typically replies within 1 week
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The whole service from entry to…
The whole service from entry to Leightons Farnham to eye test and need for new prescription lenses
22 April 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear you had a great experience with us at Leightons Farnham for your eye test and new prescription lenses! Our team works hard to provide top-notch service, so we're delighted you were happy with the whole process. If you have any questions or need further assistance, feel free to get in touch. We look forward to seeing you again!
Talented expert
Excellent quality eye test conducted by a consumate and highly skilled professional providing sound sdvice.
21 April 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
Thank you for sharing your experience with us! We're thrilled to hear that you had an excellent eye test with our skilled professional. We're glad you found the advice helpful. If you have any further questions or need assistance, feel free to get in touch. We look forward to welcoming you back for your next appointment.
Good people
Good people. Friendly and professional. Good choice of specs and products too
13 April 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear you had a positive experience with us! Thanks for taking the time to share your kind words. Our team at Leightons is dedicated to providing friendly and professional service, so we're delighted this came across during your visit. If you ever need anything else, just let us know!
Very friendly and extremely…
Very friendly and extremely knowledgeable and professional staff! A great experience.
7 February 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear you had a great experience at Leightons! Our team strives to provide friendly and professional service. Thanks for taking the time to share your feedback.
Friendly professional service.
11 February 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear you had a great experience with our team at Leightons! Thank you for choosing us for your care.
Customer of Leighton’s for 20+ years
I’ve been a customer of Leighton’s for over 20 years - they’re not cheap, not expensive either - but they are the best and their customer service (Farnham) is second to none.
A couple of days after placing another order for some contact lenses, I received a message advising that my (unusual) prescription was not in stocks at the manufacturer - which was useful to know. Better than that - they sourced and sent gratis 10 free trial pairs to keep me going. No fuss, no drama. I wouldn’t cheat my eyes to go anywhere else
4 February 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
Thanks so much for being a loyal customer for over 20 years, we're thrilled to hear how happy you are with our service, particularly at our Farnham branch. We're glad we could assist with your contact lenses. Your eyesight is precious, and we want to make sure you're always well taken care of. We look forward to continuing to support you for many more years to come!
FirstClass service
Great location. Excellent service. Price sensitive. Experienced and just an all round incredible pleasing experience
15 January 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
Thank you so much for your fantastic review! We're thrilled to hear you had an incredible and pleasing experience with us at Leightons. Our team always aims to provide excellent service, and it's wonderful to know we hit the mark with you. We appreciate your feedback and look forward to seeing you again soon!
Always friendly and happy staff
Always friendly and happy staff. I have always had very good service at leightons
3 December 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear you've had such positive experiences at Leightons! Our team always aims to provide friendly and efficient service, so we're delighted you've found them to be happy and helpful. Thanks for taking the time to share your feedback!
I’ve used Leightons in Farnham for many years and they are excellent.
I’ve used Leightons in Farnham for many years and I’ve always had very good service.
Yesterday was as good as ever.
I arrived, cheekily I asked for a coffee, no problem.
The contact lens check up was very thorough.
I chatted to one of the dispensers who talked me knowledgeably through the new range of Ray-Ban meta sunglasses. Very useful and interesting.
The range they stock is broad and I sense a well run and successful opticians. I would recommend without hesitation.
28 November 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear that you've had such positive experiences with us at Leightons in Farnham over the years! It's fantastic to know that you found your visit yesterday to be just as good as ever. Our team, including the dispenser you chatted with, is dedicated to providing thorough and knowledgeable service. We're delighted you felt well taken care of during your contact lens check-up and while exploring our range of Ray-Ban Meta sunglasses. Thanks a million for recommending us without hesitation! We can't wait to welcome you back on your next visit.
My First Visit
The store was tidy and well laid out, the staff attentive and helpful, my eye test was very thorough and carried out in pleasant patient client atmosphere.
6 November 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear about your positive experience at Leightons! Our team always aims to provide a thorough eye test in a welcoming environment. Your kind words have made our day!
Friendly and knowledgable
Friendly, efficient, knowledgeable staff and good products
21 October 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear that you had such a positive experience with our team at Leightons! Our staff take pride in being friendly, efficient, and knowledgeable, so we're delighted to hear that reflected in your review. If you ever need anything else, just let us know!
Humaira
Humaira did a wonderful thorough and detailed examination of my 95 year old mother, Diana’s problem with her eye.
13 September 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear that Humaira provided such a wonderful examination for your mother, Diana. Thanks for taking the time to share your experience with us!
Great service and team
30 July 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear you had a great experience with our team! Thanks for taking the time to share your positive feedback. If you need anything else, just let us know!
Patient & kind in an emergency
My son had a suspected retinal tear, and was very anxious about it, and fainted during his exam. The staff could not have been kinder or more understanding, squeezing in a second appointment to finish the tests later that day, & looking after him with such care. A very very lovely team.
31 May 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
Thank you for sharing your experience with us! We're so pleased to hear how caring and understanding our team at Leightons was during your son's appointment. We always aim to provide the best care possible, and we're delighted to know that your son felt looked after. We hope he's feeling better now!
Leightons Opticians: Very efficient
Very efficient, excellent advice and very friendly. Great service all round!
29 May 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear that you had such a positive experience at Leightons! Our team takes pride in providing efficient service, excellent advice, and a friendly atmosphere. Thanks for taking the time to share your feedback, we really appreciate it!
Because my husband left the store…
Because my husband left the store reassured that his eyesight has improved after surgery now waiting for the other eye surgery
15 May 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear about your husband's positive experience at Leightons! It's wonderful that his eyesight has improved after surgery, and we wish the best of luck with the upcoming surgery for his other eye. If you need anything in the meantime, feel free to get in touch.
Leightons offer a great service.
Leightons offer a great service.
Extremely professional and courteous with a first class range of product.
If only every retail experience was like this
6 May 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear you had a fantastic experience with us! Our team at Leightons aims to provide top-notch service, so we're delighted you found our staff to be professional and courteous, and enjoyed our range of products. Thank you for your kind words!
Emily was fantastic
I wasn’t an existing client but certainly will be in the future!
Emily was courteous , professional and took the trouble and time to fix my ‘Oliver Peoples’ glasses for me. Leightons didn’t even stock the brand!
I had tried 5 other opticians without success. David Clulow, who had sold me the pair originally, no longer stocked the brand and so sent me away without even trying to fix them. I would wholeheartedly recommend Leightons for customer service and they seem to have a very extensive range of options for next time I need a new pair of glasses.
14 March 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear about your positive experience, thank you for taking the time to share! Emily and the team at Leightons will be delighted to hear your feedback. We're here whenever you need a new pair of glasses in the future.
All the staff are friendly and…
All the staff are friendly and proffessional. My eye test was very thorough & the results fully explained. I was provided lots of help abd advice choosing my glasses and never felt rushed. You pay for what you get, and here you get the best in both quality and service.
19 April 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're thrilled to hear about your positive experience with us at Leightons! It's fantastic to know that you found our staff friendly and professional, and that your eye test was thorough. We're delighted that you felt well taken care of during the process of choosing your glasses. Thanks for choosing us for your eyecare needs!
Excellent care
I always receive excellent care at Leightons, Farnham. Deborah always takes time during my eye examinations and I feel I’m in very safe hands
17 April 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Farnham
We're so pleased to hear you always receive excellent care at Leightons, Farnham! Deborah is fantastic and we're thrilled you feel in safe hands during your eye examinations. Thanks for sharing your experience!
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