Wonderful customer service from Letterbox4you! I ordered the Wren mailbox (which looks terrific) and it was delivered very quickly; I then ordered the vinyl letters, and the team went above and beyond... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I researched for a month to find a good quality post box and finally chose Letterbox4you as they gave detailed information about each box, clear photos and had good guarantees. I did have a few quer... See more
Company replied
Excellent product and great service. We researched the market and chose Letterbox4you as the product satisfied our needs perfectly. We chose the 5 box free standing model. All the staff I encountere... See more
Company replied
Outstanding quality and service from Letterbox4you. The postbox's are robust, solid, well‑designed, and look fantastic now they’re installed. What also impressed me was the level of customer care... See more
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Company details
Written by the company
Letterbox4you is a leading UK supplier of high-quality post boxes. We have personally visited manufacturers across Europe to seek out those who can supply us with premium post and parcel boxes. We take a personal interest in ensuring that our European suppliers are committed to fair pay and employee rights. To us, this is more important than offering the cheapest possible price. As a mark of quality, our trusted suppliers are all certified ISO9001. With a range of styles, we supply individual and communal post boxes and parcel boxes to homeowners, building developers and businesses. You will find Letterbox4you communal post boxes in corporate offices, flat foyers and student accommodation. Our free-standing or wall-mounted post and parcel boxes are spotted outside contemporary builds and period properties. All are lockable and include additional security features. Robust materials, skilled assembly and quality finishes are the pre-requisite of our durable range. The external post and parcel boxes are resilient to the British weather and many come with a rust-and corrosion-free warranty. If damage does occur during use, we aim to supply individual parts; a more sustainable and cheaper option for our customers. In addition to quality products, Letterbox4you has earned a reputation for customer service excellence. We thrive on the desire for continuous improvement and our strapline is ‘ok isn’t enough’. Our business growth has been fuelled by a genuine passion for what we do and how we do it.
Contact info
Precision House, HP19 8DB, Aylesbury, United Kingdom
- 01296839401
- enquiries@letterbox4you.co.uk
- letterbox4you.co.uk
4.7
Excellent
87 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great experience with Kate, project team
Great experience with Kate - Product & Delivery Executive in the projects team. I had ordered a large number of Post Boxes to N.Ireland. Start to finish we worked together to ensure order, customs paperwork, delivery was completed on schedule. Clients are very happy. Good work Kate!
2 September 2025
Unprompted review
Reply from Letterbox4you
Thank you for your kind review. I'm so pleased to hear you had a great experience with Kate and the projects team. Delivering this level of service is exactly what we strive for, and it’s always rewarding to know our efforts meet expectations. I’ll be sure to pass on your comments to Kate — she’ll be thrilled to hear them!
This is the best company to order your…
This is the best company to order your products from.
I ordered two letterboxes & one arrived damaged.
I sent photos of the damaged item & the company without delay dispatched a replacement.
They followed up with a phone call to check if I was happy.
Why can't every company make this happen effortlessly?
30 August 2025
Unprompted review
Reply from Letterbox4you
Thank you so much for your kind review!
We’re delighted to hear that you’re happy with both your products and the service you received. While it’s unfortunate that one item arrived damaged, we’re really glad we could resolve it quickly for you. Your understanding and patience were truly appreciated.
It means a lot to us that you took the time to share your experience, and we’re so pleased to know our efforts made a positive impression. Feedback like yours keeps us motivated to keep providing the best service possible!
Reliable,quality company
Ordered stainless steel letter box last week. Was delivered by DPD within 3 days. Well packaged with a a box within a box. They supply good raw plugs and screws. Easy to install. Quality item and no flapping of letter plate in a strong wind. Customer service was excellent.
30 July 2025
Unprompted review
Reply from Letterbox4you
Thank you for your wonderful feedback!
We’re delighted to hear that your stainless steel letterbox arrived so quickly, was easy to install, and, as we would expect, is performing well — even in strong winds. We’re confident it will continue to serve you well for many years to come.
It’s great to know you’re pleased with the quality and packaging, and we really appreciate your kind words about our customer service.
Woodpecker free standing post and parcel box
Delivered promptly by DPD. Although the outside box had been damaged the box was so well packed that no damage whatsoever was caused to the post box. Very pleased with the style, size and quality. There was an installation guide on line and a diagram included with the post box but no information on minimum depth to install the post. Very easy to contact Amy in customer service who checked thoroughly and came back to advise minimum depth of 8 inches but more advisable. deeper so we installed at 10.5 inches using almost 2 bags of postcrete. Looks great and won't be going anywhere!
31 July 2025
Unprompted review
Reply from Letterbox4you
Thank you for your fantastic review!
We’re so pleased to hear that your Woodpecker free-standing post and parcel box arrived promptly and in perfect condition, despite the outer box taking a bit of a knock in transit. That’s exactly why we take such care with our packaging!
It’s great to know you’re happy with the style, size, and quality — and we’re especially glad that Amy in customer service was able to help with the installation depth. It sounds like you’ve done a solid job (quite literally!), so your parcel box should stay put for many years to come.
Thank you again for sharing your detailed experience — we really appreciate it and we-re confident you will enjoy your new parcel box for a long time.
Good quality box.
Chosen partly because of the apparent quality in that they use galvanised steel under the paint. Ordering was easy. It was delivered quickly. It was well packed and arrived undamaged. Works well and seems popular with people who deliver.
24 July 2025
Unprompted review
Reply from Letterbox4you
Thank you so much for your kind review!
We’re delighted to hear that you’re happy with your new letterbox and that the quality, quick delivery, and careful packaging met your expectations.
It’s great to know it’s working well and is proving popular with your delivery drivers too — that’s exactly what we like to hear!
We really appreciate you taking the time to share your experience, and we're confident your letterbox will continue to serve you well for many years to come.
First class service
We recently bought an outside box from Letterbox4you but unfortunately it did not fit in the place we wanted. On contacting the customer service they refunded our money on receiving the box back and immediately sent out another we had chosen which was perfect.
The after sales sevice is second to none.
10 July 2025
Unprompted review
Reply from Letterbox4you
Thank you so much for your kind review!
We’re really pleased we could help you find the right product in the end, and that you were happy with the after-sales service. It’s always our aim to make the process as smooth and straightforward as possible, even when things don’t go quite to plan.
We truly appreciate your support and hope you enjoy your new letterbox!
Excellent Customer Service
The product price was very good and delivery was very quick. We had a small issue with a slightly damaged front facia, probably through being mishandled by the courier. We contacted customer service who reviewed our issue and sent out a replacement immediately. They were courteous, understanding and very professional. I would definitely purchase again from this company.
23 July 2025
Unprompted review
Reply from Letterbox4you
Thank you so much for your kind feedback!
We’re really pleased to hear you were happy with both the product and the service you received. While we’re sorry there was a minor issue with the front fascia, we’re glad we could resolve it quickly for you.
Your comments about our team’s professionalism and support truly mean a lot, and we’d be delighted to welcome you back in the future.
Great customer service from Natalie and…
Great customer service from Natalie and her colleagues. We wanted an item that was out of stock initially. When it came back into stock we wanted to order with some lettering for our house name and were very particular about sizing. Natalie called to talk through exactly what we wanted and then sent a proof by email for us to approve before finalising the order. The order arrived within a couple of days. We are very happy with our letterbox and the communication, attention to detail and general great customer service that we have received !
15 July 2025
Unprompted review
Reply from Letterbox4you
Thank you so much for your lovely review!
We're delighted to hear that you're happy with your letterbox and the service you received. It was a pleasure working with you to get everything just right, and we're so pleased the final result met your expectations.
Your kind words about Natalie and the team really mean a lot — we’ll be sure to pass them on. If you ever need anything in future, we’re always here to help.
CERBERUS ENHANCED SECURITY WALL MOUNTED POST BOX
I recently ordered a Cerberus Enhanced Security Post Box from this company online. I made several telephone enquiries prior to ordering. Their Customer Service is second to none. All questions were answered promptly. Once ordered, the Post Box arrived within 2 days, undamaged. The two members of staff I dealt with (Natalie & Amy) could not have done any more for me. Such Customer Service is quite rare these days, so well done to these two ladies.
The Letter Box is for another property, so I cannot review it until it is installed, but from initial inspection it is robust, looks very secure, and is of great quality.
4 July 2025
Unprompted review
Reply from Letterbox4you
Thank you so much for your thoughtful and generous review!
We're absolutely delighted to hear that you had such a positive experience — from your initial enquiries to the swift delivery of your Cerberus Enhanced Security Post Box. Natalie and Amy will be thrilled to know their support made such a strong impression. We’re very proud of our team and it’s always wonderful to see their efforts recognised.
We hope the Post Box serves you well once installed, and if you have any questions or need further assistance down the line, please don’t hesitate to reach out.
Thank you again for choosing us — and for taking the time to share your kind words!
Excellent range of letter boxes for all…
Excellent range of letter boxes for all situations and requirements on a web site that is easy to navigate. Very good customer support in providing advice on the best option. Competitive prices and the box promptly dispatched by DPD.
5 June 2025
Unprompted review
Reply from Letterbox4you
Thank you so much for your kind review! We're delighted to hear that you found our website easy to navigate and that our range of letter boxes met your needs. It's great to know our customer support team was able to assist you in choosing the right option, and that your order was delivered promptly, as expected. We truly appreciate your feedback and look forward to serving you again in the future!
quick delivery, lovely letterbox,
Our letterbox arrived very quickly and looked perfect. We had a slight problem but Amy was extremely helpful in sorting it out. Excellent customer service! We live on the Cornish coast and wanted a box that was robust and could cope with the salt. It has a great guarantee against any problems that might arise.
29 April 2025
Unprompted review
Reply from Letterbox4you
Thank you so much for your kind review!
We’re delighted to hear your letterbox arrived quickly and that you’re happy with its quality and design. It’s great to know it meets your needs for a coastal location — and we’re confident it will stand up well to the elements.
I’ll be sure to pass your lovely feedback on to Amy — she’ll be so pleased to hear it! If you ever need any further assistance, we’re always here to help.
EXCELLENT products and service
After having an external wall mounted mailbox, a man was able to insert his hand a steal some mail. It was only a vigilant neighbour who saw him that this came to light, and we subsequently found out that I was the subject of identity theft. I looked through the mailbox4you website and was pleased to find a mailbox that could be fitted through the brick wall, with a secure internal locked box, with keys. It has arrived today and I am so very pleased with how substantial it is. It came very well packaged and was delivered within the time stated on the tracking facility. I wish that we had bought one of these in the first place. I highly recommend mailbox4you, and thank them for such an excellent service
11 February 2025
Unprompted review
Reply from Letterbox4you
Thank you so much for your kind review! We're truly sorry to hear about your experience with the previous letterbox, but we're thrilled that you found a solution with our through the wall LFD-042. It's great to know that our letterbox met your expectations for security and quality. We really appreciate your recommendation and are grateful for your support. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing letterbox4you! 😊
Delighted - highly recommended…
Absolutely delighted with our Sierra powder coated through-wall combined letter and parcel box, with a robust-looking security mechanism to prevent parcels being removed from the outside. Good website, really helpful staff (Amy) to deal with queries, very fast DPD delivery with the letter box extremely well packed and protected. Can't wait to see it in the wall, and stop the accumulation of parcels on my doorstep / hidden behind the bins etc!
8 January 2025
Unprompted review
Reply from Letterbox4you
Thank you so much for your wonderful review! We're thrilled to hear that you're delighted with your Sierra powder-coated through-wall combined letter and parcel box. It's great to know that you found the security mechanism effective, and that our website and staff, were able to assist you. We’re also happy that the delivery and packaging met your expectations. We’re sure it will be a fantastic addition to your home and help with parcel storage. Thanks again for choosing us, and we hope you enjoy your new letter and parcel box for years to come!
As a company we do not usually leave…
As a company we do not usually leave reviews, Letterboxes4You are the exception. One of our sites in London was presented with a problem from the main contractor, their suppliers had let them down drastically and we were tasked with supplying a bank of 40 wall mounted letterboxes and a deadline of 4 days to complete this for handover of a completed block of apartment's. Enter a Google search and find Letterboxes4you, a phone call to Zoe, she confirmed they had 8 banks of 5 in stock ready to go. Shortly after confirming this will work for us, an email invoice link was sent by Pauline, all paid and an upgrade to next day pallet delivery sorted. The timeline went like this-Pallet left Aylesbury at 16.24 on 27/11 and was signed for on site in London at 10.36 on 28/11. I will let you do the math.
This was made possible because of the team at Letterboxes4You and the prompt, professional manner with which they conducted this transaction. Quite simply they stepped up to the plate and smashed it out of the park, I for one have nothing but praise for them, thank you Zoe, thank you Pauline. First class and to date none better. From my team to yours thank you.
26 November 2024
Unprompted review
Reply from Letterbox4you
Thank you so much for your fantastic review! We’re absolutely thrilled to hear that we were able to meet your needs and deliver on such a tight deadline. It’s great to hear that Zoe and Pauline provided the exceptional level of service we strive to provide. We’re proud of our team for ensuring everything ran smoothly, and it’s incredibly rewarding to see the positive impact we had on your project.
We appreciate you taking the time to share your experience, and we’ll be sure to pass your kind words along to Zoe, Pauline, and the rest of the team. We look forward to working with you again in the future!
Thanks once again from all of us at Letterboxes4You!
friendly helpful service
Bought something that was delivered on time, it happened to be damaged on arrival but they responded right away, arranged a pick up and replacement with no fuss and at our convenience. New item is pristine and we're happy with it. Good friendly comms with real humans too. What more could one wish!
1 November 2024
Unprompted review
Reply from Letterbox4you
Thank you for taking the time to share your experience! We're so sorry that your original item arrived damaged, but we're glad to hear that our team was able to resolve the issue quickly and smoothly. It's great to know that the replacement arrived in perfect condition and that the process was convenient for you. We truly appreciate your kind words about our customer service—it’s always a pleasure to assist and communicate with our customers. If you ever need anything else, we’re here to help! Thanks again for your feedback.
Amy was so kind
Amy was so kind, knowledgeable and efficient from the outset, reminding me when my preferred product came into stock, and talking me through the order process. Thank you.
7 November 2024
Unprompted review
Reply from Letterbox4you
Thank you so much for your kind words! We’re thrilled to hear that Amy was able to assist you so effectively and make your experience a positive one. We pride ourselves on providing excellent customer service, and it’s wonderful to know that Amy's knowledge and attentiveness made a difference. If you ever need further assistance, don't hesitate to reach out. Thanks again for your feedback!
I made enquiries from Hong Kong
I made enquiries from Hong Kong, Amy responded promptly and was very helpful to guide me to do the purchase. Delivery was quick and I am happy with the quality of the post box. Their customer service is very impressive.
16 September 2024
Unprompted review
Reply from Letterbox4you
Thank you for taking the time to share your experience with us! I’m delighted to hear you are happy with the quality of your letterbox, and I am confident it will serve you well for many years to come. 😃
Excellent
Quick delivery. Super easy customs transaction for Irish customers. Perfectly packed. Great all around.
9 September 2024
Unprompted review
Reply from Letterbox4you
Thank you so much for your kind review! I'm delighted to hear you have had an all around, great experience with us. 😃
Great product!
Great product, excellent service . Highly recommended. Well done!
15 August 2024
Unprompted review
Reply from Letterbox4you
Thank you for taking the time to leave such a lovely review. We always try to go that extra mile and it's great to hear from a happy customer.
Great product
Great product, great service, prompt delivery, pleasure to do business with such a helpful and first class company.
16 August 2024
Unprompted review
Reply from Letterbox4you
Thank you so much for your glowing review! It's always a pleasure to see how our extra efforts can make all the difference. Just like it says in our very first value - OK is not enough! 😁
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