Lighting New YorkReviews 

160
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Outstanding experience. Remodeled our home and bought a number of ceiling lamps/fans based on selection and price. 6 months later one of the ceiling fans developed a loud noise - - we contacted Ligh... See more

Rated 5 out of 5 stars

The best one stop shopping for branded lighting and outstanding customer service. It’s been my go to for many years. They never disappoint. All the brands and great pricing. Ship quickly and always re... See more

Rated 5 out of 5 stars

Great price on replacement ceiling lights for our duplexes. Nice discount for a package of 6, plus the July 4th discount as well

Rated 1 out of 5 stars

You cannot return if installed and that's ridiculous for a light fixture because it can't be determined as working or not until installed. And it's not working, it's very dim despite several wattage... See more

Company details

  1. Lighting Shop

Written by the company

America's Residential and Commercial Lighting Experts. Certified lighting experts waiting to help you find the perfect fixture for your home.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

160 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(160)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ORDERING

The discount and ordering experience is great but let's wait to see if I need to return it before I complete my review.

13 April 2024
Unprompted review
Rated 1 out of 5 stars

Deceptive company

LNY had a return policy that seemed reasonable so even though I didn’t know the company, I took a chance and purchased. Welp, jokes on me because they wouldn’t accept a return. The product page also wasn’t marked as final sale or non returnable - I guess they just *decided* they wouldn’t accept my return.

The worst part? They wouldn’t work with me at all. I said I’d accept store credit and no dice. I also asked them to produce literally any language that suggested the item was nonreturnable and they went radio silent (because there was none).

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Discount

I was interested in purchasing a few of Northeast Lantern lights. LNY ads were scrolling down the right side of the browser page and I clicked on it. The initial price shown for the outside flush mount light I was interested in gave me pause. However these products are hand made in New Hampshire by American craftspeople. When LNY offered up to a 25% on my first purchase,I jumped on the opportunity with both feet. I'll be back for additional purchases in the future.

14 March 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy anything from this company

Don’t buy anything from this company! I purchased a hanging fixture and it is defective, when you turn it on, sometimes is white light, sometimes it is yellow light and sometimes it is half yellow and half white. Each time you turn it off and on it changes. We called and was told that it is not supposed to do that. We returned it and they replaced it with one that would be tested first. The second one had the same problem. We paid the electrician to install the first one, then take it down and install the second one. Now they want me to have the electrician take down the second one and ship it back to them! At this point I paid for the fixture and paid the electrician more than the cost of the light!

10 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent prices, excellent service!

In addition to truly excellent prices this company provides absolutely wonderful service. You can call anytime of the week and get immediate assistance. I had to call with a thorny question and they were able to take care of the issue right away. While I was on the phone, in fact. A+ company!

2 March 2024
Unprompted review
Rated 5 out of 5 stars

BEST CUSTOMER SERVICE

After the nightmare @1STOPLIGHTING, I was so glad I found this site. I found the same items I needed with a 20% discount! Lyanne was so helpful and friendly! She helped me locate an item, applied the discount, and updated my cart! Immediately got email confirmation! Best customer service ever!

6 February 2024
Unprompted review
Rated 5 out of 5 stars

Exceptionally good prices, fabulous product

Exceptionally good prices, authentic products, immediate "real person" chat, knowledgeable rep who also created additional discount for me on the item I was discussing 😁

Add in very fast shipping in very well packed box, with free returns? What more could you want.

Very happy all the way around and glad I found them. Will definitely shop from them again and refer!

28 January 2024
Unprompted review
Rated 5 out of 5 stars

love this light

have been looking for a new light always shop at lighting New York and I found it very fast to order and take just less than a week to get your light

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Everything was easy and great

Everything was easy. The original order was fast and complete. The product exceeded my expectations. The discounts on the following order to complete my order were quite generous. The product was exactly what I was looking for, and the whole experience was great!

20 January 2024
Unprompted review

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