Lighting New YorkReviews 

160
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Outstanding experience. Remodeled our home and bought a number of ceiling lamps/fans based on selection and price. 6 months later one of the ceiling fans developed a loud noise - - we contacted Ligh... See more

Rated 5 out of 5 stars

The best one stop shopping for branded lighting and outstanding customer service. It’s been my go to for many years. They never disappoint. All the brands and great pricing. Ship quickly and always re... See more

Rated 5 out of 5 stars

Great price on replacement ceiling lights for our duplexes. Nice discount for a package of 6, plus the July 4th discount as well

Rated 1 out of 5 stars

You cannot return if installed and that's ridiculous for a light fixture because it can't be determined as working or not until installed. And it's not working, it's very dim despite several wattage... See more

Company details

  1. Lighting Shop

Written by the company

America's Residential and Commercial Lighting Experts. Certified lighting experts waiting to help you find the perfect fixture for your home.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(160)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You can't go wrong!

I purchased most of the lighting and ceiling fans for the house we were building from Lighting New York. They have great prices, qulaity products, and fantastic customer service. Now I'm back for a "move that bus" moment project I'm working on for my sister-in-law :)

6 January 2024
Unprompted review
Rated 5 out of 5 stars

This company is outstanding

This company is outstanding. Their support staff super knowledgeable. So nice to call and have people who know what they’re talking about! And great prices too!

2 December 2023
Unprompted review
Rated 1 out of 5 stars

This company is bogus

This company is bogus. They take your money and never ship your product. I have emailed twice and now called 3 times. The ladies are so sweet, promise a call back, say they understand and NOTHING. Do NOT buy anything from this business.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Found a bathroom light on another…

Found a bathroom light on another website, but when I went to order, it was sold out. With my bath Reno starting in about a week, I panicked, and googled the model# and SKU. LIGHTING NEW YORK was at the top of the search results, with a pic of my fixture!
Ordering was SUPER easy, and it ships in 2-3 days. PERFECT!

10 November 2023
Unprompted review
Rated 4 out of 5 stars

I like Lighting New York

I've purchased 2 sconces and 2 chandeliers from Lighting New York. The pricing is great. BUT, I find searching for what I want VERY difficult. The search filters are not detailed enough. I also find the product descriptions and photos to be lacking. If you know exactly what you want and can search for it directly the site is very good. If you're browsing it takes far too much time to sift through multiple pages that may or may not contain what you're looking for since you can't easily narrow down your search. I only shop when I know the exact fixture I want.

1 November 2023
Unprompted review
Rated 3 out of 5 stars

I took advantage of their most recent…sale that was falsely advertised

I took advantage of their most recent sale to order 6 lights. Four of the lights we able to be discounted. The second two lights, Item #1902 AGB Beekman Light was posted at a "Close-Out" at $246.40 each and therefore, no discount. However, a simple Google search shows that $246.40 is the standard price for this item and that no other company makes mention of a sale nor Close-Out at this price. Therefore, Lighting NY is not truthful in the pricing stating that this item is already at a Close-out pricing where everyone is selling it at the same retail price of $246.40

3 November 2023
Unprompted review
Rated 5 out of 5 stars

I LOVE Lighting New York.

I am not sure how I found Lighting New York but I a so glad I did! Their on-line customer service, through chat, is amazing. Any question is answered in seconds. Their search engine is efficient and ordering is simple and straight forward. I always get my order quickly and, knock on wood, have never had a problem. Customer for 2 years and counting!

28 October 2023
Unprompted review
Rated 5 out of 5 stars

Great pricing

Great pricing, large selection and fast shipping with most items in stock. I have always had a great experience with Lighting New York.

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Helpful chat feature

I couldn’t figure out how to order a longer down rod for the light I was ordering. I used chat and they sent me the direct link to the down rod with the color I needed already selected! Easy ordering process and very helpful chat feature.

22 October 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

Accidentally ordered the wrong part and realized shortly after placing the order. Called customer service and got friendly, efficient help resolving the issue.

10 October 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look