Lings - Triumph Essex Reviews 

401
TrustScore 4.5 out of 5

4.6

Unit 1, Oak Industrial Park, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had a great experience getting my new Triumph Tiger Sport 660. What a fantastic bike! Jono and Alex were great to deal with and helped with all aspect during the purchase. Regular contact and updates... See more

Company replied

Rated 5 out of 5 stars

Nice showroom, bikes available to test ride, bikes to buy, second hand or new. Excellent staff who are passionate about their brand. Buying was a positive experience, professional, simple, while secur... See more

Company replied

Rated 5 out of 5 stars

Very friendly staff no hard sell and sorted me out with clear prices with no hidden extras And delivery service was first class driver very friendly and informative

Company replied

Rated 5 out of 5 stars

The sales guy Kevin was really good, got back to me asap when I asked a question, answered all my queries, couldn’t ask for more.

Company replied


Company details

  1. #12 of 19 best companies in Motorbike dealer
  2. #44 of 96 best companies in Bicycle Shop
  3. #25 of 40 best companies in Motorcycle Equipment Store
  4. #29 of 47 best companies in Motorcycle shop
  5. #1 of 4 best companies in Triumph motorcycle dealer
  6. #2 of 9 best companies in Second-hand Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Unit 1, Oak Industrial Park, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, United Kingdom

  • 01371512022

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.6

Excellent

TrustScore 4.5 out of 5

401 reviews

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Replied to 50% of negative reviews

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4.6

All reviews

(401)

492 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpfully and friendly staff.

Helpful and friendly staff.
The whole process of buying my 850 Sport was made easy because of the helpful and informative staff.

14 August 2023
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Gary z900

Had a fantastic experience with Gareth O’Shea and the rest of the team at the Dunmow branch. Nothing was too much trouble and the replies to my emails were prompt. Was never once felt pressured during the viewing of the bike. They even put brand new tyres on it for me at no cost and a full tank of fuel to get me on my way.
I will definitely be visiting them next year to get my street triple.
Thanks guys it was a pleasure doing business with you.

8 January 2024
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Reply from Lings - Triumph Essex

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff , couldn't do enough for me ,thanks again guys

18 December 2023
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Reply from Lings - Triumph Essex

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

I have dealt with Alex for my last two…

I have dealt with Alex for my last two bikes and have been pleased with the service he gave.

18 December 2023
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Reply from Lings - Triumph Essex

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

The deal I got from them was a good one.

The deal I got from them, I thought was a very fair one. When I had a problem with the bike, they resolved it very quickly to my satisfaction. The people I was dealing with where very helpful, & I was really pleased with the all involved.

21 November 2023
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Reply from Lings - Triumph Essex

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

I have just purchased a new bike

I have just purchased a new bike. It was a great experience from start to finish and nothing was a problem for the team! The customer service was amazing but at the same time, I had a very good offer on part ex so it made the new bike affordable. Would highly reccomned going through them to get your next bike!

27 November 2023
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Reply from Lings - Triumph Essex

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Kept well informed of progress with…

Kept well informed of progress with regular updates, a warm friendly welcome with coffee and chat.
Bike was serviced and cleaned prior to collection and paperwork sorted out.
Professional attitude right through, plus a follow up call.

27 November 2023
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Reply from Lings - Triumph Essex

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 3 out of 5 stars

Great handover and service of the bike…

Great handover and service of the bike sale but unfortunately there had been empty cans and water bottles left in the top box and the main battery doesn’t seem to hold charge with the bike struggling to start. It’s an aftermarket lipo battery which i suspect has been allowed to discharge. I have changed it for a new AGM type so hopefully this will cure the problem.

25 November 2023
Rated 5 out of 5 stars
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Reply from Lings - Triumph Essex

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 1 out of 5 stars

Very unprofessional

Very unprofessional, I placed a deposit on an Aprilia in the morning with an agreed price with the salesman yet to be called at 5pm that day that it’s now £2000 pounds more!
Absolute joke and simply told nothing I can do and they returned deposit 5 days later.

18 November 2023
Unprompted review
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Reply from Lings - Triumph Essex

Thank you for your feedback Darren, we are sorry that we did not meet your expectations on this occasion.

When you initially viewed the advert for the Aprilia, there was an error with the advert. When this error was noticed, we immediately offered to refund your reservation. We were able to speak with the bank and get this back into your account as quickly as possible. Prior to this, we also tried to negotiate a deal with you, but we were unable to meet your requirements.

We apologise for any inconvenience this caused and have taken your feedback seriously.

Rated 5 out of 5 stars

I've had nothing but excellent…

I've had nothing but excellent communication and service from Lings. From the first call to the last email, I am very happy with the service and experience and can't thank them enough for my new bike.

24 October 2023
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Reply from Lings - Triumph Essex

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

The service was quick and easy at Lings…

The service was quick and easy at Lings Triumph Essex. I am usually very busy but they got me on a bike with 0 effort thanks to Josh.
Would recommend!

24 October 2023
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Reply from Lings - Triumph Essex

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

2016 Hayabusa

Dealt with James Smith, very professional and easy to chat with. Answered questions I wanted answered and explained details to me.

24 October 2023
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Reply from Lings - Triumph Essex

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Fantastic Team 'Triumphed' at Ling's Triumph Dunmow Ess

The Ling's team at Dunmow Essex were fantastic, particularly Alex who was very patient with my requirements and organising everything from the trade in and purchase of the new bike.
Very attentive and courteous customer service. Nothing was too much trouble even if my knowledge on the test ride was questionable!
A great experience from Team Triumph at Dunmow Essex and Alex in particular.

7 October 2023
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Reply from Lings - Triumph Essex

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

From start to finish a great…

From start to finish a great experience. Started with a chat with Josh to find out exactly the bike that was right for needs . Which I think he got spot on . Good communication all the way through the process to the end point of hand over where Alex took over which all went very smoothly . Bike nice and clean full tank of fuel ready to go . A very professional and friendly experience.

2 October 2023
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Reply from Lings - Triumph Essex

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Alex is a nice guy

Alex is a nice guy. Great comunication and very patient.

25 September 2023
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Amazing staff can't help enough

Amazing staff can't help enough
Definitely woukd recommend to family

25 September 2023
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Relaxed, open and honest.

Explained in detail, no pushing on sale and completely relaxed, open and honest. A pleasurable experience.

25 September 2023
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 3 out of 5 stars

Shortfalls

Good product but Lings on this occasion had shortfalls on both sales and after sales professionalism.
I wouldn’t use them again.

29 August 2023
Rated 4 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff, made my purchase journey relaxed and non stressful.

10 September 2023
Lings - Triumph Essex logo

Reply from Lings - Triumph Essex

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

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