Lings - Triumph Essex Reviews 

Shocking service received today at the Dunmow branch. The rude, dismissive and frankly disrespectful attitude I had the misfortune to encounter from what transpired to be the store manager was enough to me to take my money elsewhere. I would suggest Lings HQ need to look rather seriously at how they treat their potential female customers..

Superb service Gareth was top notch
Very happy with my new machine
Thanks very much

Great friendly service, staff couldn’t be more helpful.

This particular dealership are incompetent, disrespectful, rude, unhelpfull , I have had the worst experience I have ever encountered in trying to purchase a new motorcycle, would definitely not recommend them to anyone, and will certainly never use them again.

I felt that communication from Lings prior to and post purchase could be a little better. I felt that I had to make all the running regarding the purchase of my new bike which I feel was a little poor considering I was spending over K5 with them. However when in the show room there was no complaints.

This was the first time dealing with Lings (Essex) and I have to say it was a pleasure. Ordered a 2024 Tiger 900 GT PRO back in January 2024 and I knew I had to wait but communications were good, kept up to date on delivery. Bike is fantastic can't stop smiling.

Great communication, great choice of bikes easy to deal with

Great bike showroom that make part exchanging my bike as easy as it gets. Got plenty of time for a test drive as well which is always appreciate. Service and staff were excellent.

The team at Lings were great in every way, very helpful at every step and in particular Gareth and Fraser. They sent me regular updates and video clips which really helped my decision to purchase a Triumph Trident.

Great company to have look after my bike. Reception is spot on and very helpfull.

Apart from the wait which wasn't your fault lol, excellent service from Stert to finish, thank you all so much.

Great customer service. Drove away the following week with my new bike!
Gareth at Lings was very helpful and welcoming

Kept me up to date, and was very professional and polite.
Your coffee needs improvement

I switched to Triumph from BMW a few years ago and since then have consistently used Lings in Dunmow, both to buy bikes and to have them serviced. The quality of service work done is excellent and the sales team are always helpful, patient and efficient. I recommend Triumph and I recommend Lings.

Fantastic customer service, they had a good selection of bikes to view. And the test ride, and deal, was done very quicky and smoothly. Communication was excellent, keeping me informed of where we were in the process. The videos of the bike sent before and after purchase was a really nice touch. I would recomended to anyone. Picking up the bike tomorrow.

The only issue was that the bike was advertised as full service history but that wasn't full Triumph service history. The bike had also been serviced but the book not stamped.

Bit annoying and will affect resale.

Friendly helpful dealership. No sales pressure.

Excellent service all round, helpful, polite and friendly staff. Appointments and delivery all on time.