Just did my loan with the representative, Queen. She was efficient, professional, respectful, & courteous. She answered all of my questions about how the loan worked and helped me decide the proper... See more
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Review summary
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Very fast response and clear explanation of loan terms. Only con is that website doesn’t allow to make a payment IN ADVANCE of the due date. If you do it will apply to the principal and not to a regul... See more
Company replied
Easy to apply, quick response - received my money in my bank the next day, site is easy to use and understand, can make extra payments at will and pay off loan early with no extra fee.
Company replied
From the beginning my dealing with Little Lake and especially the staff (Ocean and Adelle) was so pleasant and enjoyable. Clear explanations, questions answered and a very smooth process.
Company replied
Company details
Information provided by various external sources
Little Lake Lending has made it our priority to serve the unbanked and underbanked, people without regular access to banks and other mainstream financial services. According to a 2015 report from the Federal Deposit Insurance Corp. (FDIC), 27% of U.S. households (about 90.6 million) have been left behind by traditional financial institutions because they have no credit or low credit. We are dedicated to providing transparent and fair access to funding to those others have ignored. As a direct lender with proprietary underwriting technology, we can offer our clients expedited funding, a points-based Big Fish Rewards program, superior service and cutting-edge data security. We also encourage our clients to take advantage of our Penalty-Free Early Pay-Off Policy. It saves our clients money on interest and is an important option for responsible borrowers.
Contact info
2770 Mission Rancheria Rd #393, 95543, Lakeport, United States
- 1-800-600-9737
- CustomerService@LittleLakeLending.com
- littlelakelending.com
4.6
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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I'm a current customer with the Little…
I'm a current customer with the Little Lake Lending. I had a payment scheduled on 31 July 2026. Since I am not on an auto pay, I logged into the portal on 29 July. It had the amount due with a little red link button to make a payment. I clicked on it to make my payment, and I received a payment confirmation email on 30 July.
However, I received an email on 31 July telling me that I failed to make the payment. I called them up talked to their customer service representative named Tanya. I explained that I did not fail to make a payment, in fact I made the payment 2 days early on 29 July. I was told that since I didn't make a payment on the exact date, it was considered that I failed to pay and thus I'm placed on a delinquent status.
Their advertisement and my loan contract clearly states there is no penalty for making early payments, and yet when I did just that, they say since it's not on an exact date, I've missed my payment and is now delinquent. What kind of horse shit is that? I live up to my end of the bargain with honor, and yet I'm being penalized? What a bullshit way to treat the customer's good intentions and honor by literally throwing trash to my face!!!
31 July 2026
Unprompted review
Reply from Little Lake Lending
Thank you for bringing this to our attention, James. We're sorry for the frustration and confusion you've experience. The account is currently under review to work toward a resolution.
The experience was fast the person…
The experience was fast the person that I spoke with was knowledgeable, helpful.
and nice.
1 August 2026
Reply from Little Lake Lending
Thanks for the great feedback, Judy! We’re glad everything was quick and easy, and that our team was helpful and friendly. We really appreciate you choosing us!
Ease of use
Ease of use. Professional and friendly people, instant funding for the money.Easy payback easy to understand.
3 August 2026
Reply from Little Lake Lending
Thanks so much for the great review, Michael! We’re happy to hear everything was easy and straightforward, from getting funded to paying it back. We really appreciate your support!
Reply from Little Lake Lending
Wow, thank you for the amazing 5 stars, John! "Outstanding" is wonderful to hear and truly brightens our day. We appreciate your support and are grateful for your recognition. Looking forward to serving you again!
Great customer service and quick get…
Great customer service and quick get loans when you need
1 August 2026
Reply from Little Lake Lending
Dear Customer,
Thank you so much for your kind review! We truly appreciate your gratitude and are glad we could provide great customer service and quick loan assistance when you needed it. We’re grateful for your trust and look forward to helping you again!
It’s a very quick and easy way to get…
It’s a very quick and easy way to get cash when you’re in a bind.
31 July 2026
Reply from Little Lake Lending
Thank you for the 4-star review, Kevin Stephens! We're so glad we could provide a quick and easy solution when you needed it most. We appreciate your trust and are always here to help. Have a wonderful day!
I’ve reached out so many times for…
I’ve reached out so many times for assistance and haven’t received any. No email response, nothing.
23 July 2026
Reply from Little Lake Lending
Thank you for your review, Customer. We're truly sorry that your attempts to reach us by email have gone unanswered. We understand your frustration and would like the opportunity to help. Please call us at 844-600-9737 for assistance, where our Customer Service team is available 24/7. Thank you for giving us the chance to address your concerns.
Will not let you pay your loan off in…
Will not let you pay your loan off in full. ive tried paying it in full 7+ times and they decline payment every time.
23 July 2026
Unprompted review
Reply from Little Lake Lending
Jeff Broyles, thank you for taking the time to share your experience. We sincerely appreciate your feedback and are glad you brought this to our attention. We're sorry to hear you've had such a frustrating experience trying to pay off your loan in full. That certainly isn't the experience we want for our customers. We'd like the opportunity to look into what's happening and help resolve this for you. Please reach out to our customer support team at (844) 600-9737 so we can review your account and work toward a solution. We appreciate your patience and hope to regain your trust.
Reply from Little Lake Lending
Thank you for your feedback, David! We're glad you appreciate the convenience of our online access, and we look forward to continuing to serve your financial needs.
This company gives great service and a…
This company gives great service and a response just as fast and easy
19 July 2026
Reply from Little Lake Lending
Sara Villarreal, thank you for your wonderful feedback! It means so much to hear that you enjoyed both the speed of our response and the quality of our service. We are committed to making every customer's experience as simple and stress-free as possible. We truly appreciate your support and thank you for being a valued part of the Makwa family. We look forward to serving you again!
Quick
Quick, easy loan approval, Very high interest rate, I’ll look for another company next time I need a loan. But I appreciated it in a time of need.
17 July 2026
Reply from Little Lake Lending
Thank you for sharing your experience and for the 5 stars, Customer Shirley! We're happy to hear the process was fast and straightforward, especially when timing mattered. We appreciate your honesty and thank you for giving us the opportunity to assist you when you needed it.
It was a quick and easy process I…
It was a quick and easy process I received my funds in a timely manner they were very customer service oriented. I'm recommending this company to all my family and friends.
18 July 2026
Reply from Little Lake Lending
Wow, thank you for the amazing review, Robin Ham! We're so happy to hear that you enjoyed a quick and easy process, received your funds on time, and felt well-supported by our customer service team. Providing a positive experience from start to finish is what we strive for every day. Your recommendation to family and friends means the world to us. Thank you for your trust and support. We look forward to helping you again in the future!
I applied for a loan on June 4th
I applied for a loan on June 4th , 2026 for $400.00. I have been paying $53.03 every week since June 12th, 2026 and is currently paying every week . This $400.00 loan will cost me over $2000.00 in interest . I’m unable to make extra payments because of the loss of income from my job. If you get extension it will cause the loan to increase. These loan are good quick fix , but you will pay later . I would not recommend these type of online payday loans cost are extremely high. They will not try and work with you. Stay away from this company and others !
16 July 2026
Unprompted review
Reply from Little Lake Lending
Thank you for sharing your feedback, Judith Marie. We’re sorry to hear that your experience did not meet your expectations and apologize that our service earned only 2 stars. We understand financial challenges can make repayment difficult. Please note that customers can pay off their loan early at any time with no prepayment penalties or fees. We appreciate your feedback and wish you the very best moving forward.
Reply from Little Lake Lending
Thank you for your kind words and 5 stars, Customer! We're glad you found the process easy and smooth. Your feedback means a lot to us, and we're grateful for the opportunity to assist you. Have a wonderful day!
They are thieves in lenders clothing
They are thieves in lenders clothing. Took out 700 dollar loan. Have paid on time $77 dollars a week for 6 months. Equals out to over $1200. Just to be told I still owe $630. Call them and horrible customer support. Say that they will give mr a 20 dollar gift card for me 6 months of free money. Do not recommend
14 July 2026
Unprompted review
Reply from Little Lake Lending
Dear A-Rod,
Thank you for your feedback. Our interest rates are high because we lend to consumers with a wide range of credit histories. This is why we encourage our customers to borrow only the minimum amount necessary and to pay it off as soon as their finances allow. Paying your loan off early will save a significant amount on interest and will not involve any prepayment penalty fees. You can do this via your online account or by calling us 24/7 at 877-558-1999.
Great experience with Little Lake Lending
Little Lake Lending helped me resolve an unexpected expense on a timely manner.
29 December 2025
Reply from Little Lake Lending
Dear Donna Wolfe-Barnes,
Thank you for taking the time to share your experience with us! We truly appreciate your kind words and are grateful we could help you quickly resolve your unexpected expense when you needed it most. Thank you for choosing Little Lake Lending—we appreciate your trust and look forward to being here for you if you ever need us again.
Reply from Little Lake Lending
We really appreciate your kind words and your five-star rating, customer! It's wonderful to hear that the process was easy and hassle-free. Providing a friendly, stress-free experience is always our goal. Thanks again for choosing us—we can't wait to welcome you back!
friendly and willing to help
11 July 2026
Reply from Little Lake Lending
Shane, thank you for taking the time to leave us a review! It's wonderful to know our team made a positive impression with their friendliness and helpfulness. Your kind words mean a great deal to Little Lake Lending, and we hope to have the opportunity to earn your fifth star on your next visit!
Absolutely terrible lending company
Absolutely terrible lending company. DO NOT take a loan from this company no matter how bad you need it, you will never pay it back. This is predatory lending at thee highest level. Your weekly payments does absolutely nothing towards the principal balance, meaning you're just paying money weekly for nothing. Worst loan and lending company on the market. I received a 1k loan and out of making 4 on time payments at $166 weekly only $2 got applied to principal meaning payoff balance is still $1166. Times are hard enough and greedy predatory lending company like this is consciously benefiting and taking advantage of people in need. Even with reading the documents and disclosure it still doesn't explain the grossly yet ridiculous interest rate applied to the loan. I highly don't recommend anyone getting trapped in a loan of such like i have.
18 June 2026
Unprompted review
Reply from Little Lake Lending
Dear Jackson,
Thank you for taking the time to share your feedback. We sincerely appreciate you bringing your concerns to our attention, and we're sorry to hear that your experience with your loan and repayment process has been so frustrating. We understand how disappointing it can be when the impact of your payments on the principal balance does not meet your expectations, and we apologize that the loan terms and interest charges were not as clear as they should have been.
We value your comments, as they help us identify opportunities to improve how we explain loan costs, payment allocation, and the borrowing experience. We'd appreciate the opportunity to review your account with you, answer any questions about your loan, and address any concerns you may have regarding your repayment schedule.
Thank you again for your honest feedback. Please contact our Customer Service team at (844) 600-9737 at your earliest convenience so we can discuss your experience and work toward a resolution.
General customer service was good
2 July 2026
Reply from Little Lake Lending
Howard Absetz, thank you so much for your five-star review! We're happy to hear you had a good experience with our customer service team. Providing friendly, helpful service is something we strive for every day, and we appreciate you taking the time to share your feedback. We look forward to serving you again soon!
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