Little Lake Lending Reviews 

7,014
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally helpful, professional, and courteous throughout the entire loan application process. Consumers also deeply appreciate the remarkably fast funding and the intuitive, easy-to-use digital website that make securing emergency financial assistance completely seamless and stress-free for everyone. However, some people mentioned that the extremely high interest rates make rapid repayment an absolute necessity to avoid high costs. A few other reviewers also noted occasional unexpected payment processing issues, communication challenges with representatives, or difficulties with managing extra payments on their active accounts.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and helpful interactions.... See more

Service

Reviewers highlight positive aspects of service, noting that the entire loan experience is fast, efficient,... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are extremely... See more

Payment

Users describe ambiguous interactions with payment, expressing both frustration and relief regarding loan... See more

User experience

People report positive satisfaction with the overall user experience, noting that the platform is organized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just did my loan with the representative, Queen. She was efficient, professional, respectful, & courteous. She answered all of my questions about how the loan worked and helped me decide the proper... See more

Company replied

Rated 5 out of 5 stars

Very fast response and clear explanation of loan terms. Only con is that website doesn’t allow to make a payment IN ADVANCE of the due date. If you do it will apply to the principal and not to a regul... See more

Company replied

Rated 5 out of 5 stars

Easy to apply, quick response - received my money in my bank the next day, site is easy to use and understand, can make extra payments at will and pay off loan early with no extra fee.

Company replied

Rated 5 out of 5 stars

From the beginning my dealing with Little Lake and especially the staff (Ocean and Adelle) was so pleasant and enjoyable. Clear explanations, questions answered and a very smooth process.

Company replied


Company details

  1. Loan agency

Information provided by various external sources

Little Lake Lending has made it our priority to serve the unbanked and underbanked, people without regular access to banks and other mainstream financial services. According to a 2015 report from the Federal Deposit Insurance Corp. (FDIC), 27% of U.S. households (about 90.6 million) have been left behind by traditional financial institutions because they have no credit or low credit. We are dedicated to providing transparent and fair access to funding to those others have ignored. As a direct lender with proprietary underwriting technology, we can offer our clients expedited funding, a points-based Big Fish Rewards program, superior service and cutting-edge data security. We also encourage our clients to take advantage of our Penalty-Free Early Pay-Off Policy. It saves our clients money on interest and is an important option for responsible borrowers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(7,014)

887 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Little Lake Lending is quick and easy…

Little Lake Lending is quick and easy to help you with your financial needs! Than you!

3 July 2026
Little Lake Lending logo

Reply from Little Lake Lending

Tommy Goodman, thank you for the wonderful review! We're grateful for your trust and are so happy to hear that your experience with Little Lake Lending was quick, easy, and helpful. Making the lending process as simple as possible is what we strive for every day. We appreciate your recommendation and look forward to serving you again!

Rated 5 out of 5 stars

Easy

Easy to deal with and great customer service. The payment system was very easy to follow as well. I finished before I knew it

3 July 2026
Unprompted review
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Reply from Little Lake Lending

Rebecca Harris, we truly appreciate your amazing 5-star review! Thank you for highlighting our friendly customer service and simple payment process. Our goal is to make every step as easy and convenient as possible, so it's great to hear we accomplished that for you. Thank you for choosing us—we look forward to assisting you again soon!

Rated 5 out of 5 stars

Rapidly responding y professional…

Rapidly responding y professional attitude

30 June 2026
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Reply from Little Lake Lending

Thank you so much for your wonderful 5-star review, Fidel Otero! We truly appreciate your kind words. We're delighted to hear that our rapid response and professional attitude made a positive impression. Providing prompt, reliable service is always our goal, and we're grateful for the opportunity to serve you. We look forward to helping you again!

Rated 1 out of 5 stars

My experience was horrible

My experience was horrible. Zoe did not help at all and was not very respectful towards me what so ever. Will not be using this ever again.

1 July 2026
Unprompted review
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Reply from Little Lake Lending

Thank you for taking the time to share your feedback, Kaylianne Suratt. We truly appreciate you bringing your experience to our attention, as it helps us identify areas where we can improve. We’re very sorry to hear that your interaction with Zoe did not meet the level of service and respect you expected. That is not the experience we want any customer to have. We value every customer and are committed to providing helpful, professional, and welcoming service. We would appreciate the opportunity to learn more about what happened and work toward making things right.

Rated 1 out of 5 stars

Little Lake Lending

Little Lake Lending, operated by Layma LLC, faces multiple class-action lawsuits accusing the company of operating an illegal "rent-a-tribe" scheme to evade state usury laws. Plaintiffs allege the lender bypasses state interest rate caps by falsely claiming tribal sovereignty, charging predatory annual interest rates approaching 800%

25 June 2026
Unprompted review
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Reply from Little Lake Lending

Dear Jerry Leblanc,

Thank you for taking the time to share your feedback. We appreciate you bringing your concerns to our attention, and we're sorry to hear that your experience left you feeling disappointed. We understand that issues involving lending practices and trust are significant, and we regret that your impression of our company was a negative one. We value all customer feedback because it helps us better understand our customers' concerns and improve the experience we provide. If you would like to discuss your experience further or have questions about your account, we encourage you to contact our Customer Service team at (855) 422-5358 so we can assist you directly. Thank you again for sharing your perspective.

Rated 5 out of 5 stars

Very willing to work with me when I was…

Very willing to work with me when I was out of work. I appreciated that.

11 January 2026
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Reply from Little Lake Lending

Brenda DeJohn, thank you for taking the time to leave us a 5-star review! We're so glad we could provide the understanding and flexibility you needed when it mattered most. Your kind words mean so much to our team. Thank you for choosing us, and we hope to serve you again in the future.

Rated 5 out of 5 stars

It was quick and easy!

It was quick and easy!

26 June 2026
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Reply from Little Lake Lending

Thank you so much for the 5-star review, Suzanne Ferretti! We're so glad to hear your experience was quick and easy—that's exactly what we strive for. We truly appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

FAST

FAST, EFFICIENT & COURTEOUS...SO POLITE AND KNOWLEDGABLE - MAKES A DIFFERENCE...

7 January 2026
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Reply from Little Lake Lending

Thank you so much for your wonderful 5-star review, John! We're thrilled to hear that you found our team fast, efficient, courteous, and knowledgeable. Providing friendly, professional service is always our goal, and it's rewarding to know it made a difference in your experience. We truly appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Jessie-Meridian, we truly appreciate your kind words and your 5-star rating! Knowing that you found us easy to work with is one of the best compliments we can receive. Thank you for trusting us—we're grateful for your support and hope to have the opportunity to work with you again soon.

Rated 5 out of 5 stars

Friendly nice customer service

I had a great experience
Customer service

24 June 2026
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Reply from Little Lake Lending

Thank you for taking the time to share your experience with Little Lake Lending. We are thrilled to hear that you found our customer service team friendly and helpful. Providing excellent customer service is our top priority, and it is wonderful to know that our team helped make your experience a great one. We truly appreciate your feedback and thank you for choosing Little Lake Lending.

Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed. I have been a VIP for some time . Requested a 4 months all I wanted . Internet setup and extensive 3 year loan . I keep telling agent don’t won’t, she reassured. You pay four months balance goes down and you’re done . WRONG. Have paid three months for the 1700 borrowed . Which pays back loan amount minus owed interest. Still expected to pay 2140 to paid off loan . That is a 100% loan value.

24 June 2026
Unprompted review
Little Lake Lending logo

Reply from Little Lake Lending

Betty Ward, thank you for your honest feedback and, most importantly, for being a loyal VIP customer. We truly appreciate your continued business.

We're sorry to learn that your experience did not reflect the level of service you expected or deserved. We understand your frustration regarding the repayment terms and the difference between what was explained and what you ultimately experienced. Clear and accurate communication is extremely important, and we regret that we fell short.

We value your comments and will use your feedback to improve how we communicate loan details with our customers. If you're willing, we'd appreciate the opportunity to review your account and work toward a resolution.

Thank you again for sharing your concerns. We hope to restore your trust and provide you with a better experience moving forward.

Rated 5 out of 5 stars

It was good and everything is easy to…

It was good and everything is easy to nagavagate

22 June 2026
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Reply from Little Lake Lending

Thank you for your feedback, Trina! We're pleased you had a smooth experience with our platform. We look forward to continuing to provide you with an easy and reliable experience.

Rated 5 out of 5 stars

Had made my day when LLL approved my…

Had made my day when LLL approved my request. appreciate it
thank you

21 July 2025
Little Lake Lending logo

Reply from Little Lake Lending

Thank you so much for the kind review, Reeda! We're thrilled we could help make your day by approving your request. We truly appreciate your trust and support. Have a wonderful day ahead!

Rated 5 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for your kind review, G Bruckner! It's wonderful to know your experience was quick and easy from start to finish. We truly appreciate your feedback and are grateful for the opportunity to assist you. Have an amazing day!

Rated 5 out of 5 stars

Thanks for the help

Thanks for the help, trusted company.

15 June 2026
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Reply from Little Lake Lending

Thank you for taking the time to leave us such a wonderful review, Daniel! Hearing that you trust our company means the world to us. Our team is committed to providing honest, reliable service, and we're so happy we could help. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Payment

Customer services and helpful

18 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

We greatly appreciate your feedback, Cynthia Johnson! Knowing our team was helpful and provided great service makes our day. Thank you for your support and trust!

Rated 5 out of 5 stars

The place for customer to go and feel safe and comfort Very good Customer Sevice answering all my questions

Very useful when looking for a loan understanding and explain everything

17 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for the amazing review, customerMagdalena aguayo! We truly appreciate your feedback and are thrilled to know you had such a positive experience. It's wonderful to hear that our team took the time to answer your questions, explain the loan process, and make you feel comfortable throughout your visit. We look forward to helping you again whenever you need us!

Rated 1 out of 5 stars

Was told my loan would fund same day…NOT TRUTHFUL

Was told my loan would fund same day within 2-3 hours. Day went by, No funds. Went on the website the next day. Their AI chat bot is no help whatsoever so called in. Next person I got, who was hard to understand told me it was next business day, which would have been today. Still no funds. Told me to check on Monday. The point of these high interest, predatory loans is to help people quickly. Getting the funds now 4 days after being told 2-3 hours defeats the purpose. Terrible experience.

19 June 2026
Unprompted review
Little Lake Lending logo

Reply from Little Lake Lending

Dear Craig,

Thank you for taking the time to share your feedback. We sincerely apologize for the delays, inconsistent funding information, and frustration you experienced while trying to access your loan proceeds. We understand that timely funding is especially important when customers turn to short-term loan solutions, and we regret that we did not meet your expectations. If you would like to discuss your experience further, please contact our Customer Service team at (844) 600-9737, and we would be happy to assist you.

Rated 5 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for the fantastic 5-star review, JMM! Fast funding and great customer service are always our goals, and we're happy we delivered. We appreciate your trust and support!

Rated 5 out of 5 stars

The loan was easy to get

The loan was easy to get; and the funds were deposited quickly.

15 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for sharing your experience! We're delighted that you found the process easy and received your funds quickly. Hearing feedback like yours motivates us to continue delivering excellent service. Philippa, thanks again for choosing us!

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