Little Lake Lending Reviews 

7,016
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally helpful, professional, and courteous throughout the entire loan application process. Consumers also deeply appreciate the remarkably fast funding and the intuitive, easy-to-use digital website that make securing emergency financial assistance completely seamless and stress-free for everyone. However, some people mentioned that the extremely high interest rates make rapid repayment an absolute necessity to avoid high costs. A few other reviewers also noted occasional unexpected payment processing issues, communication challenges with representatives, or difficulties with managing extra payments on their active accounts.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and helpful interactions.... See more

Service

Reviewers highlight positive aspects of service, noting that the entire loan experience is fast, efficient,... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are extremely... See more

Payment

Users describe ambiguous interactions with payment, expressing both frustration and relief regarding loan... See more

User experience

People report positive satisfaction with the overall user experience, noting that the platform is organized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just did my loan with the representative, Queen. She was efficient, professional, respectful, & courteous. She answered all of my questions about how the loan worked and helped me decide the proper... See more

Company replied

Rated 5 out of 5 stars

Very fast response and clear explanation of loan terms. Only con is that website doesn’t allow to make a payment IN ADVANCE of the due date. If you do it will apply to the principal and not to a regul... See more

Company replied

Rated 5 out of 5 stars

Easy to apply, quick response - received my money in my bank the next day, site is easy to use and understand, can make extra payments at will and pay off loan early with no extra fee.

Company replied

Rated 5 out of 5 stars

From the beginning my dealing with Little Lake and especially the staff (Ocean and Adelle) was so pleasant and enjoyable. Clear explanations, questions answered and a very smooth process.

Company replied


Company details

  1. Loan agency

Information provided by various external sources

Little Lake Lending has made it our priority to serve the unbanked and underbanked, people without regular access to banks and other mainstream financial services. According to a 2015 report from the Federal Deposit Insurance Corp. (FDIC), 27% of U.S. households (about 90.6 million) have been left behind by traditional financial institutions because they have no credit or low credit. We are dedicated to providing transparent and fair access to funding to those others have ignored. As a direct lender with proprietary underwriting technology, we can offer our clients expedited funding, a points-based Big Fish Rewards program, superior service and cutting-edge data security. We also encourage our clients to take advantage of our Penalty-Free Early Pay-Off Policy. It saves our clients money on interest and is an important option for responsible borrowers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(7,016)

888 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for the fantastic 5-star review, JMM! Fast funding and great customer service are always our goals, and we're happy we delivered. We appreciate your trust and support!

Rated 5 out of 5 stars

The loan was easy to get

The loan was easy to get; and the funds were deposited quickly.

15 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for sharing your experience! We're delighted that you found the process easy and received your funds quickly. Hearing feedback like yours motivates us to continue delivering excellent service. Philippa, thanks again for choosing us!

Rated 5 out of 5 stars

Easy to work with

Easy to work with

16 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Barbara Morse,

Thank you for your 5 star review of Little Lake Lending. We are delighted to hear that you found us easy to work with. Providing a simple, convenient, and positive experience is always our goal, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Little Lake Lending, and we look forward to assisting you again whenever you need us.

Rated 5 out of 5 stars

I like the rewards that you can use…rewards

I like the rewards that you can use toward your principle.

17 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Customer Darwina Castillo,

Thank you for your 5 star review of Little Lake Lending. We are so glad to hear that you enjoy our rewards program and the opportunity to apply rewards toward your loan principal. Providing benefits that help our customers save money and reach their financial goals is important to us. We truly appreciate your feedback and thank you for choosing Little Lake Lending.

Rated 4 out of 5 stars

Customer service was great

Customer service was great. Would have liked a little more time before the first payment was due and just a monthly payment instead of a biweekly payment. Otherwise great job.

14 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for your feedback! We're glad you had a great customer service experience. Our repayment schedules are designed to align with each customer's pay dates. We appreciate your comments about the timing of the first payment and thank you for choosing us!

Rated 5 out of 5 stars

Im big on customer service because I…

Im big on customer service because I work in the service industry as well and little lake lending went above and beyond for me.

14 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Customer,

We truly appreciate your thoughtful review and are especially grateful for your perspective as someone who also works in the service industry. Knowing that we went above and beyond for you means so much to our team, and we're honored to have earned your trust. Thank you for choosing Little Lake Lending, and we look forward to being here whenever you need us again!

Rated 5 out of 5 stars

Great service

Great service

12 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Damon D. Jackson,

We truly appreciate your kind words and are grateful that you took the time to share your experience with us. Knowing you received great service means a lot to our team and encourages us to keep delivering our best. Thank you for choosing us, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Painless

The whole process was quick and easy. Great service.

10 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you so much for the amazing 5‑star review, Narciso! We’re thrilled to hear the process was quick and easy and that our service hit the mark. Your support means a lot—can’t wait to help you again soon.

Rated 5 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Dear Jo Jones,

Thank you for your thoughtful five star review of Little Lake Lending. We truly appreciate you sharing that our team was able to support you during a difficult time, as providing understanding and flexibility when it matters most is very important to us. It is great to hear that you had a positive experience working with us, and we are always here should you need any additional assistance in the future.

Rated 4 out of 5 stars

If you need desperately need help!

It’s a good lending company, the interest rates are a little high, but if you need the money they will help you!

9 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Bonita,

Thank you for sharing your feedback and for choosing us when you needed financial assistance. We truly appreciate your honesty and are grateful for your trust, and we're glad we could help when it mattered most. Thank you again for your review, and we look forward to serving you again in the future.

Rated 4 out of 5 stars

Rates are a bit high but working with…

Rates are a bit high but working with Staff is a good experience

9 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for your thoughtful review, Ms. Clara! We appreciate both your kind words and your honest feedback. While we understand your concern about pricing, we're delighted to know that our team made your experience a positive one through excellent customer service. Thank you for trusting us with your business, and we hope to have the opportunity to assist you again in the future

Rated 4 out of 5 stars
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for your 4-star review, Debbie! We truly appreciate you taking the time to share your experience. We're so glad to hear the process was easy and that our team responded quickly. Providing a smooth and efficient experience is always our goal. We appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Every step of the way made sense

Every step of the way made sense and smoothly moved the process along. Where I had a question the customer service had the answer. Quick qualifying and prompt funding. What more could I ask for.

7 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

William, your 5‑star review just made our day feel like a perfect beach afternoon. We love knowing the process felt smooth, clear, and supported from start to finish. Fast answers and fast funding—summer doesn’t get much better than that. Thanks for choosing us and for sharing the love. Catch you on the next wave!

Rated 5 out of 5 stars

Very easy website to use and customer…

Very easy website to use and customer support was very helpful in getting my loan fullfilled.

9 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you so much for your five-star review, Andre! We're delighted to hear that you found our website easy to use and that our customer support team was able to assist you throughout the loan process. Providing a simple, stress-free experience and helpful service are top priorities for us. We truly appreciate your feedback and thank you for choosing us. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent service

Excellent service and speedy.

9 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

We greatly appreciate your 5-star rating, Alice Gregg! It's fantastic to know that our team's excellent service and speedy response made a positive impression. Your kind words encourage us to continue delivering the best experience possible. Thank you for choosing us, and we hope to have the opportunity to help you again soon!

Rated 2 out of 5 stars

Too expensive!

Too expensive!

16 February 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Rose,

Thank you for your feedback—we understand that cost is an important concern, and we’re sorry to hear the experience did not meet your expectations. At Little Lake Lending, we strive to be transparent about our pricing and repayment structure, including that interest is prorated daily based on the remaining balance, which means you can reduce costs by making extra payments directly toward principal. We also offer flexible repayment options through your online account or by contacting Customer Service, and you may pay off your loan at any time without penalty. Many customers find value in features such as same-day or next-day funding when approved, a user-friendly website with payment options via bank account or debit card, and the ability to earn rewards points through promotional emails that can be redeemed for gift cards or applied toward your loan balance. You may also explore refinancing options if eligible. Please contact our Customer Service team at 844-600-9737 so we can review your account and discuss ways to help minimize costs. This is an expensive form of borrowing. Our loans are designed to meet short-term needs and are not intended as a long-term financial solution.

Rated 5 out of 5 stars

Little Lake Lending installment loans

Detailed, expeditious, professional, and thorough on installment loans!

7 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for taking the time to share your experience, SMVMM. We're glad to hear that our team delivered the detailed, prompt, and professional service you deserve. We appreciate your trust in us.

Rated 5 out of 5 stars

Fast and Professional

Fast and Professional

6 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Aaron Bethea,

Thank you for your wonderful review of Little Lake Lending. We truly appreciate you taking the time to share your experience, and we are pleased to hear that you found our service fast and professional. Your feedback means a great deal to our team, as we are committed to providing efficient and high-quality support to every customer. If there is ever anything further we can assist you with, please do not hesitate to reach out. Thank you again for choosing Little Lake Lending.

Rated 5 out of 5 stars

Ease of getting this

Ease of getting this

4 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Debra,

Thank you for your five star review and for highlighting the ease of getting your loan. We truly appreciate you taking the time to share your experience and are glad to hear the process was simple and straightforward for you, as that is exactly what we strive to deliver. If you ever have any questions or need further assistance, our team is always here to help, and we look forward to continuing to provide you with a smooth and positive experience with Little Lake Lending.

Rated 5 out of 5 stars

Great service and excellent…

Great service and excellent representative

3 June 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for sharing your feedback and for the five-star review; we truly appreciate your kind words about the great service and excellent representative, as providing a smooth and supportive experience is very important to us. It is wonderful to know our team was able to meet your expectations, and we will be sure to pass along your recognition. If you ever need any further assistance, please do not hesitate to reach out, as we are always here to help. Thank you again for choosing Lendumo.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look