Livi Reviews 

I have used Livi several times now. So easy to book and great service and so good to speak to a G.P. Excellent

Great service, extremely helpful, quick enough, more comfortable as it’s accessible from anywhere, professional staff. Very thankful for Livi!!

It was so good to finally speak to the Dr and was so easy to make an appointment
I will definitely use Livi again

I’ve used the app 3 times now and have always found the doctors to be very helpful. I needed a prescription on 2 occasions and they were with the pharmacy same day for collection. Much simpler and quicker than trying to get an appointment with the surgery

I was given an appointment for livi by my gp surgery. I spoke to a lovely doctor the next working day and she was so lovely and helpful. She arranged a follow up appointment via the customer service department who called me and I was able to book with the same doctor at a time convenient for me. I have a since had two follow ups and another booked for next week. Outstanding service at a time when my mental health was in serious decline. I’ve turned a corner thanks to the consistency and care of the same doctor. Thank you Livi!

a really easy and professionally executed service. This is wonderful and mostly things are collapsing in this crazy upside down world. thank you livi

Absolutely amazing service very efficient can’t praise this service enough
Keep up the good work

I made an appointment with a Livi doctor Monday evening and got a video appointment early the next morning. I was put I touch with a very thorough, courteous, efficient and knowledgeable doctor who was very understanding and helpful. She set up a referral for me to be seen at our local hospital. Within 20 minutes of starting my appointment, I received a letter by email with the date and time of my first hospital appointment. Amazing! Very impressed and grateful.

The arranged time for my Livi appointment was on time. Very knowlegable and good to have it face to face.

Livi is a great and reliable service. I can't fault Livi.

Very efficient and helpful service.
Unfortunately in my case I still needed a face2face appointment but the Livi Dr made it possible for me to get one the same day whereas when I contacted my surgery the next appointment was in 7 days and that was a telephone appointed.

Easy to use app, the doctor called on time. I got an appointment with my GP the same day so good results.

The NHS is embracing the digital world with this great addition to their doctor service. It’s a simple alternative that provides a secure way to get a virtual in-person doctor appointment.

Everything from using the app to booking my appointment and up to and including being seen with understanding and compassion was second to none.
Awesome.

Convenient, the GPs are understanding and efficient. It saves me trying to get an appointment at my surgery. I love it and would recommend.

I have used Livi twice and on both occassions have been totally satisfied - from booking to end of appointment everything was simple and straightforward. I honestly wish getting seen by my own GP was as easy - in fact being able to get past the receptionist would be a start!

The doctor I spoke to was 100% professional she listened and discussed my symptons thoroughly with a great deal of empathy. A massive bonus was being able to collect my prescription within a couple of hours. I would highly recommend and will not hesitate to use again.

The Dr listened to me and I feel that my needs were heard and dealt with.

As it's next to impossible to see my actual doctor Livi is a genuine lifesaver. The ease of use and no need to leave home are major plus points, but the friendly and interested doctors are truly the icing on the cake. Cannot recommend highly enough to take the pain out of being ill.

I have used the Livi app on numerous occasions as it is provided free by my GP Surgery and it a suitable alternative to trying to get a GP appointment f2f at the surgery. Sometimes I'd even say it is a 'first option' for an appointment, especially if you don't need/want to see a doctor in person.
I've always found it easy to use, although it can be a bit time consuming if you have to put in all your medications and the symptoms you're having.
It's straightforward enough and you can choose an appointment time to suit. However, don't always assume you will get an appointment that same day.
My appointments have always been more or less on time and the GPs I've spoken to have been helpful and courteous. Referral letters and prescriptions (where applicable) have been issued straight after the call.
You get several prompts and reminders prior to the appointment time to ensure you don’t forget and if you do need to cancel its very easy to do.
All in all I think the Livi app is a great addition to the services offered by GPs.
Whether I would choose to pay for it though is a different matter

The app and treatment overall is very lackluster, I had a 30 minute delay today followed by the GP calling for less than 15 seconds, then cancelling my appointment.

I did however speak to a very well spoken gentlemen named Wole in Livi Support who did everything in his power to assist me after the fact, he gets a 5 star personally; I'd have given 1 star if not for him.