Livi Reviews 

It was lovely to finally get to speak to a Dr online but I hated the previous try which required me to key in a pin given an hour before…it timed me out and did not renew the pin

This time I did not get the pin for confirmation and got to speak very quickly.

Appointment was booked for the morning so arranged my day around it then 1/2 hour prior to the time given it was postponed until the afternoon with a different doctor. So all day wasted. Also I was expecting a doctor from my local practise not someone from another part of the country.
I got a doctor who was not British and the language barrier was appalling she obviously didn’t understand our conversation and I could hardly understand her - the report she sent me was riddled with errors and even wrongly reported the symptoms I gave her.
Just not good enough for a first world country and I would like to speak to doctors who actually speak my language - English - we are in England after-all and I suspect that if I was a foreign person in this country I would get someone who spoke my native language.

On time call from GP. Very helpful and understanding

Fast, efficient and knowledgable go. Straightforward and convenient. Good for simple illnesses and if you probably just need a quick consultation for a prescription. Possibly good for triaging as well. Appointment was on time, technology worked and it lasted five minutes. Prescription was sent to my local chemist and I picked up my treatment at lunchtime - all on a Saturday.

Quick friendly GPs who listen, never judge and show compassion . As I'm ADHD Iam put at ease straight away with a smile and welcome . Not rushed and prescription straight away at chemist . 5 star service .

Great service and easy to get an appointment.

I booked an online appointment with a GP for the following day. Although it was 15 minutes late starting, I was kept informed by the app that the appointment would start as soon as the GP was free. I would not have been able to see a GP at my local practice so quickly. I found the service Livi provided to be easy to use, and the GP was friendly, and very efficient. I would definitely use this service again.

Always been brilliant

A local female GP in the North East at a surgery by Four Lane Ends calls Livi a 'waste of time' due to a dislike of patients and having to engage with them - not a very nice attitude to adopt.

I was called when I expected and the young lady was extremely helpful and friendly. Very happy to recommend the service

Have been able to get an appointment on the day or next day 95% of the time.

Absolutely not fit for purpose. Total con

I was unable to make an appointment with my surgery and had used Livi, before and found them very helpful so thought it maybe quicker to speak to a Dr more quickly.
Although I didn’t speak to the Dr until a couple of days later, she was able to advise, and contact my own GP
straight away.
The Dr was not only helpful but was compassionate, too Thank you - to her and so much, for this service.

I had previously used Livi app and it was ideal to use again whilst at work to fit in an appointment on break.
Gp called at the alloted time and asked all relevant questions.
Any appointment can be available in slots at a convenient time to suit any lifestyle.
Would definitely recommend

Livi has really changed the way I deal with my medical care. My GP has very few evening appointments and none at weekends which means I can wait weeks to get to see a doctor, if it’s more urgent then I have to take a day off work. Livi doctors can see me when I’m available, sometimes as soon as the same day. The doctors have all been great and I can choose female doctors if I need to.

Very pleasant and helpful Dr who gave me good advice on what to do following my CT Scan coming back negative.

I was unable to get an appointment with my own GP surgery then remembered Livi. I got an appointment for the next day after uploading the app. This was very straight forward. My appointment was with a lovely, helpful and friendly GP who put me at ease. She was very thorough and prescribed the medication I needed . I will definitely be using Livi again.

The entire experience was brilliant throughout.

I text my issue on Tuesday and got an appointment for Friday. Was very happy as it wasn’t major and felt that anything within a week was a great result.

Had the appointment and my GP was extremely well informed, knowledgeable and gave me a solution that was right for me. Explaining it all as we went.
I was given a prescription and she made sure it was at a pharmacy that was suitable to me.
Over the moon.

I was struggling to get an appointment with my doctors but went onto the app & got one the same day. The video call was extremely informative & a full history was reviewed. All very thorough & put my mind at rest, when I would have been waiting & worrying. Would highly recommend 👍🏼