I have used Livi many times. My last appointment was a very good experience. The GP was polite, well informed and she answered all my questions without rushing me. I managed to have an appointment the... See more
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Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.
Contact info
Capital Tower, 91 Waterloo Road, SE1 8RT, London, United Kingdom
- 02038703029
- support@livi.co.uk
- livi.co.uk
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They charged me 60 pounds and told me…
They charged me 60 pounds and told me to go to the hospita emergency Waste of time and money. Now I've been sitting for 3 hours waiting for the emergency
Very professional and thorough…
Very professional and thorough consultation, with pleasant doctor. Wouldn’t hesitate to use again.
Livi is a great app
Livi is a great app. The Gp surgery asked me to book an appointment thru them since there were no in-clinic available appointments. The doctor called on time and was professional. I definitely like the ease of using Livi from your home.
Dr McAvoy…
I think this was the best GP experience ive ever had! I truly felt listened to and the follow up has already started! Thank you.
As a lone and working parent, online was convenient.
As a lone and working parent, it was good to have been offered an online appointment to fit into my busy schedule. The Livi GP was professional, empathetic, knowledgeable and efficient, all of which were invaluable in putting me at ease and ensuring that my medical concerns felt validated and respected. Although the original appointment had to be rescheduled, the new appointment was the next morning and the change was communicated well ahead of the original appointment. I've previously had two other appointments with a Livi GP and both were also positive experiences.
Very good service and advice
Very good service and advice
Doctor was very helpful and friendly
Everything was explained to me in layman's term's
Would have no hesitation in using livi again especially as it's virtually impossible to speak to my local GP
Pretty Good
As reported by others our local GP service is now virtually impossible to use .
Livi is a good alternative, having said that, my original appointment just didn’t happen, I then got notified of 2 further appointments for some reason.
The doctor was good and I got my prescription so all ok.
Sadly face to face GP appointments are now a thing of the past.
Got an appointment within 10 minutes…
Got an appointment within 10 minutes which was absolutely what I needed. Dotor was supportive, asked the right questions and was clear about what I should do. Recommended.
I thought the doctor was very professional and left me in no doubt she knew what she was doing and also what to do with me in the future.
I thought the doctor was very professional and obviously knew exactly what she was talking about. I started by telling her of my past health issues which she knew about already. She is going to express her thoughts about me with my surgery which I am very pleased about.
I had a good experience using the Livi…
I had a good experience using the Livi App as it was a bank holiday weekend I could not contact my own GP so the GP on the Livi App helped me with my medical problem
I tried to book an appointment at my…
I tried to book an appointment at my practice surgery at the time that I desperately need , however, I was given a far 2 week appointment which was frustrating. I turned to Livi online consultation and got seen same day , and had management plan and bloods taken same day! The GP who attended to me was very compassionate and emphatic. 5 star recommendation.
Excellent service and prompt…
Excellent service and prompt resolution. Caring support.
Great Service
I was able to book an appointment with a GP the next day, who was extremely helpful and understanding. Livi is a great addition when you can't get an appointment at your local GP surgery for a week.
They are really good and fast
They are really good and fast
Thanks for the hard working staff
Very quick easy web site to navigate…
Very quick easy web site to navigate choice of times for an on line appointments, antibiotics prescribed sent electronically to my chosen pharmacy,I for one will use the service again if I need too.
Livi arranged an appointment.
Livi arranged an appointment with a GP within an hour and a half. Very easy to use the app. to make the booking. Very pleasant lady GP who asked all the relevant questions and explained in an understandable way what my next action should be.
Nice doctor but give no medication for…
Nice doctor but give no medication for my complaint
Cancelled appointment / 96 hours wait to see GP
My son, trying to establish whether a tick bite has resulted in Lyme disease paid to get an appointment - not same day but 48 hours away - which he accepted even though worried - had his appointment cancelled by Livi. They have no more appointments available for another 48 hours. A national service? A national disgrace. They make claims they are not delivering on. It seems other reviews are reporting the lack of availability. Like the NHS, it’s a total lottery - even if you pay for it.
Excellent
Excellent. The GP was caring and thorough. I got the appointment on the same whereas my own surgery could ‘offer’ me an appointment on 30th May!
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