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Rated 5 out of 5 stars

Made an impromptu visit to Solihull, always pop into Liv’s it’s a stunning shop….. Fell in love with Sherwood furniture and purchased a dining table and matching unit. The whole experience was sea... See more

Company replied

Rated 5 out of 5 stars

Absolutely Beautiful Shop! So many gorgeous items, it's hard to decide what to buy. The staff are the most friendly and helpful; always going the extra mile with lots of personal touches. As far as s... See more

Company replied

Rated 5 out of 5 stars

Recently bought some gorgeous stoneware mugs at Liv’s. It’s become my go-to, and favourite homeware store. Always such a fantastic range, beautiful pieces and the team there make me feel like every vi... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

Liv's aspire to bring you the coolest collection of original, distinctive and on-trend homewares and quality furniture with realistic (and tempting) prices. A family run independent store founded By Liv and Michael Cole, based in Solihull. Liv's bricks & mortar shop reflects Liv's Scandinavian outlook on life, with its relaxed welcoming and friendly vibe. We work with a wonderful creative team (they're the ones who create the amazing displays in the shop). Kate, Gina, Jess and the team take pleasure in welcoming you in store, whilst all things web shop take place in house too. Our delivery team Steve and Owen take pride in delivering your furniture. We sometimes use our trusted couriers to deliver further afield. Most of us lead a hectic lifestyle, and I hope to bring you little pockets of beauty, sunshine and happiness to you everyday life. Be this through a scented candle, a soft throw, a hand-thrown ceramic mug or a dining table for entertaining friends and family, which will stand the test of time. My aim is to do so in a way that's a fine balance of quality and price. Whether in store or here online, you're guaranteed an ever-changing interior collection inspired by travel and nature with a Scandinavian perspective, and a homely welcome. See you soon! Love Liv x


Contact info

4.8

Excellent

TrustScore 5 out of 5

207 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Liv’s

Really pleased with my cabbage storage jar.
Arrived quickly and very well packaged.
First online order as usually visit store which is lovely with great staff.

17 March 2026
Liv's logo

Reply from Liv's

Hi Kay,
So pleased to hear about your positive experience shopping with us! Thank you so much for taking the time to leave these kind words. See you again soon!
Eliza @ Liv's

Rated 5 out of 5 stars

Quick service

5 January 2026
Liv's logo

Reply from Liv's

Hi Elizabeth,
So pleased to hear you've had a good experience shopping with us! Thanks for the review and we hope to see you again soon :)
Eliza @ Liv's

Rated 5 out of 5 stars

Really pleased to have found this…

Really pleased to have found this store- will be keeping my eye out for more treasures, thank you

8 December 2025
Liv's logo

Reply from Liv's

Hi Katie,
Thank you so much for your lovely review! So pleased you dropped by and we hope to see you again soon!
Eliza @TeamLivs

Rated 5 out of 5 stars

Great service from ordering to delivery…

Great service from ordering to delivery - The table is fantastic and the guys even brought it inside and assembled - Thanks

21 October 2025
Liv's logo

Reply from Liv's

Hi Paul,
Thank you so much for taking the time to leave us such a lovely review! I’m so glad you love your table! We hope to see you again soon!
Best Wishes, Katie @TeamLivs ⭐️🪴

Rated 5 out of 5 stars

A lovely gift for my sister

A lovely gift for my sister. Being a breakable item, the glass candle jar was very well packaged and the speed of delivery was excellent. I was kept informed throughout the process and would not hesitate to recommend and use livs again.

6 November 2025
Liv's logo

Reply from Liv's

Hi Yvette,
Thank you so much for taking the time to leave us such a lovely review! I’m so glad your items arrived safely and we hope your sister loves her gift!😌 🎀
Best wishes, Erin @ Liv’s

Rated 5 out of 5 stars

Love everything about livs and it’s one…

Love everything about livs and it’s one of a very few independent shops that sells beautiful, unique and quirky gifts and homewares…really good quality items

7 November 2025
Liv's logo

Reply from Liv's

Hi Bev,
Thank you so much for your lovely review and shopping small!
We look forward to your next visit👋🏻🌷
Best wishes,
Erin @ Liv’s

Rated 5 out of 5 stars

Excellent service

Excellent service. Glass goods were well packaged. Order arrived on time. Very happy and good value for money.

3 November 2025
Liv's logo

Reply from Liv's

Hi Katey,
Thanks so much for leaving us a review! So pleased your glass items arrived safely and in good time!
Best wishes,
Erin @ Liv’s 😊🛍️

Rated 5 out of 5 stars

Beautiful quality

No disappointment in the quality with this company absolutely beautiful! Order with complete confidence Mrs G.

10 November 2025
Unprompted review
Liv's logo

Reply from Liv's

Hi Mrs G - thank you for taking the time to leave such a lovely review! Eliza @ Liv's

Rated 5 out of 5 stars

Good shop

Good shop, easy to lookalike items and order
Delivery was quick, the delivery men were so polite and helpful, if I require anything else I shall certainly use again

21 October 2025
Rated 2 out of 5 stars

The delivery was a mess

The delivery was a mess. It went to someone else and I had to chase it up.
Price was good but the finishing ( stitching the lining to the back of the table matts very poor.

12 September 2025
Liv's logo

Reply from Liv's

Hi Magdadelana,
Thank you for your feedback. I'm again, really sorry about the delivery, once it's in the hands of the courier it is out of our control. Once our team found out about the delivery, we were quick to dispatch your replacement items.
We will take forward your feedback on the quality of the place mats you purchased and appreciate the time you took to let us know.

I hope this does not deter you from shopping with us in the future.

Best wishes,
Erin @ Liv's

Rated 5 out of 5 stars

Impeccable

Ordered twice previously due to quality of items perfect for our home. 3rd order slight issue but resolved the same day as delivery with a telephone call even though it had been an online order. Apologetic gift received, unexpected but lovely gesture. Highly recommend Liv's for the quality of items and personal service.

4 October 2025
Unprompted review
Liv's logo

Reply from Liv's

Hi Jane,
Thank you so much for your lovely review! I'm so pleased our team were able to solve the issue straight away for you. I will pass your feedback onto our team and appreciate the time you took to leave such kind words. We look forward to you shopping with us again!

Best wishes,
Erin @ Liv's

Rated 5 out of 5 stars

Found some lovely pieces for my…

Found some lovely pieces for my bathroom on Liv’s. The ordered arrived really quick and they were packaged beautifully. I will definitely order from Liv’s again!

27 September 2025
Unprompted review
Liv's logo

Reply from Liv's

Hi Vicky,
Thank you for your lovely review! Reviews mean so much for a small business like us!
We look forward to you shopping with us again soon.

Best wishes,
Erin @ Liv's

Rated 5 out of 5 stars

Lovely quality items at great prices

Lovely quality items at great prices. Fast delivery :)

23 September 2025
Liv's logo

Reply from Liv's

Hi Claire,
Thank you for your 5 star review! I'm so pleased your items arrived quickly and you love them!

Best wishes,
Erin @ Liv's

Rated 4 out of 5 stars

Quick

Quick, efficient and nicely packed

9 September 2025
Liv's logo

Reply from Liv's

Hi Sandra,
Thank you for taking the time to leave such a nice review!
We look forward to you shopping with us again.

Best wishes,
Erin @ Liv's

Rated 5 out of 5 stars

Fab service

Easy to order, reasonable price and arrived on time. Great service and I love the product I ordered!

12 September 2025
Liv's logo

Reply from Liv's

Hi Deborah,

Thank you for so much for your lovely review.
So pleased you love your items!

Best wishes,
Erin @ Liv's

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