The service and quality at Liv's second to none. I ordered furniture online and whilst I was a little apprehensive, it exceeded my expectations completely! The quality of the product was incredible, a... See more
Company replied
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The service and quality at Liv's second to none. I ordered furniture online and whilst I was a little apprehensive, it exceeded my expectations completely! The quality of the product was incredible, a... See more
Company replied
Liv’s go above and beyond. Had 2 small problems with the furniture. Wasn’t serious and just needed a bit of TLC from them. The door need adjusting on the cabinet and had a small mark on the table. I w... See more
Company replied
Made an impromptu visit to Solihull, always pop into Liv’s it’s a stunning shop….. Fell in love with Sherwood furniture and purchased a dining table and matching unit. The whole experience was sea... See more
Company replied
Absolutely Beautiful Shop! So many gorgeous items, it's hard to decide what to buy. The staff are the most friendly and helpful; always going the extra mile with lots of personal touches. As far as s... See more
Company replied
Liv's aspire to bring you the coolest collection of original, distinctive and on-trend homewares and quality furniture with realistic (and tempting) prices. A family run independent store founded By Liv and Michael Cole, based in Solihull. Liv's bricks & mortar shop reflects Liv's Scandinavian outlook on life, with its relaxed welcoming and friendly vibe. We work with a wonderful creative team (they're the ones who create the amazing displays in the shop). Kate, Gina, Jess and the team take pleasure in welcoming you in store, whilst all things web shop take place in house too. Our delivery team Steve and Owen take pride in delivering your furniture. We sometimes use our trusted couriers to deliver further afield. Most of us lead a hectic lifestyle, and I hope to bring you little pockets of beauty, sunshine and happiness to you everyday life. Be this through a scented candle, a soft throw, a hand-thrown ceramic mug or a dining table for entertaining friends and family, which will stand the test of time. My aim is to do so in a way that's a fine balance of quality and price. Whether in store or here online, you're guaranteed an ever-changing interior collection inspired by travel and nature with a Scandinavian perspective, and a homely welcome. See you soon! Love Liv x
Liv's, 32-34 Mill Lane, B91 3BA, Solihull, United Kingdom
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The delivery was a mess. It went to someone else and I had to chase it up.
Price was good but the finishing ( stitching the lining to the back of the table matts very poor.

Reply from Liv's
Ordered twice previously due to quality of items perfect for our home. 3rd order slight issue but resolved the same day as delivery with a telephone call even though it had been an online order. Apologetic gift received, unexpected but lovely gesture. Highly recommend Liv's for the quality of items and personal service.

Reply from Liv's
Found some lovely pieces for my bathroom on Liv’s. The ordered arrived really quick and they were packaged beautifully. I will definitely order from Liv’s again!

Reply from Liv's
Lovely quality items at great prices. Fast delivery :)

Reply from Liv's
Easy to order, reasonable price and arrived on time. Great service and I love the product I ordered!

Reply from Liv's
I needed to return an online order as I had ordered incorrectly and I rang the store for advice. The person who answered the call was helpful and friendly and told me the exchange was no issue. I visited the shop the next day and all staff were so friendly, helpful and professional. Top class service from a wonderful shop.

Reply from Liv's
I ordered a red gingham table runner, so pleased with it , excellent quality and super fast delivery , would highly recommend

Reply from Liv's
Quick delivery of some beautiful prints. The frames are gorgeous
Thanks

Reply from Liv's
Ordered a fantastic serving board for my niece’s engagement party. It was posted quickly and when there was an issue with delivery, it was sorted out very quickly and professionally.
Couldn’t recommend them enough. Customer service is second to none and their items are lovely.

Reply from Liv's
The goods were well made.They were expertly wrapped .The price was very reasonable.I would absolutely recommend this store.I will purchase from them again.

Reply from Liv's
Very pleased! Frame is great quality and arrived quickly and well packaged. Thanks!

Reply from Liv's
Great communication from ordering to delivery.
Beautiful rustic desk made to order
Really delighted

Reply from Liv's
Great choice speedy and very efficient service.Love the quirky,unique products and staff are always fab.

Reply from Liv's
I adore this business, the shop itself and the website. It is evident that the owners and staff really care about the products they sell, carefully sourced, and how they are presented. Nothing is too much trouble. It offers the service from days gone by much, missed these days.

Reply from Liv's
Lovely addition to my new kitchen - highly recommend - great prices

Reply from Liv's
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