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Rated 5 out of 5 stars

Very efficient service. Quick to respond to messages and delivered very promptly. Everything was well packed and with care. Product was as described online. I would highly recommend the company and w... See more

Company replied

Rated 5 out of 5 stars

Made an impromptu visit to Solihull, always pop into Liv’s it’s a stunning shop….. Fell in love with Sherwood furniture and purchased a dining table and matching unit. The whole experience was sea... See more

Company replied

Rated 5 out of 5 stars

Absolutely Beautiful Shop! So many gorgeous items, it's hard to decide what to buy. The staff are the most friendly and helpful; always going the extra mile with lots of personal touches. As far as s... See more

Company replied

Rated 5 out of 5 stars

The service and quality at Liv's second to none. I ordered furniture online and whilst I was a little apprehensive, it exceeded my expectations completely! The quality of the product was incredible, a... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

Liv's aspire to bring you the coolest collection of original, distinctive and on-trend homewares and quality furniture with realistic (and tempting) prices. A family run independent store founded By Liv and Michael Cole, based in Solihull. Liv's bricks & mortar shop reflects Liv's Scandinavian outlook on life, with its relaxed welcoming and friendly vibe. We work with a wonderful creative team (they're the ones who create the amazing displays in the shop). Kate, Gina, Jess and the team take pleasure in welcoming you in store, whilst all things web shop take place in house too. Our delivery team Steve and Owen take pride in delivering your furniture. We sometimes use our trusted couriers to deliver further afield. Most of us lead a hectic lifestyle, and I hope to bring you little pockets of beauty, sunshine and happiness to you everyday life. Be this through a scented candle, a soft throw, a hand-thrown ceramic mug or a dining table for entertaining friends and family, which will stand the test of time. My aim is to do so in a way that's a fine balance of quality and price. Whether in store or here online, you're guaranteed an ever-changing interior collection inspired by travel and nature with a Scandinavian perspective, and a homely welcome. See you soon! Love Liv x


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(214)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely addition to my new kitchen

Lovely addition to my new kitchen - highly recommend - great prices

17 April 2025
Liv's logo

Reply from Liv's

Hi Sarah,
Thanks so much for your lovely review! So glad you’re pleased with your items!
Best wishes,
Erin @ Liv’s 🍓

Rated 5 out of 5 stars

Love the pictures

Love the pictures, really well packed, thanks very much.
Recommended

18 April 2025
Liv's logo

Reply from Liv's

Thank you very much for your kind review! We are so glad you are delighted with your order.
Kate @ Liv's

Rated 4 out of 5 stars

Lovely products

Lovely products, but delivery took 9 days. Bit too long unfortunately.

10 April 2025
Liv's logo

Reply from Liv's

Hi Rachel, we are delighted you love your order. Apologies delivery took so long - we packed and booked in your order the same day you placed the order - and once the parcel has left us, it's in the hands of the courier i'm afraid. Hopefully you have a better delivery experience next time!
Thanks for taking the time to review us, Kate @ Liv's

Rated 5 out of 5 stars

Ordered 2 photo frames which where a…

Ordered 2 photo frames which where a fab price and just what I wanted. Great care had been taken with the internal wrapping and packaging which saved the day as unfortunately the outer box looked as though it had been used as a rugby ball during transport but fortunately because it was all packaged so well it didn't matter - thanks

8 February 2025
Liv's logo

Reply from Liv's

Thanks so much for your kind review Amy - and so sorry someone had played contact sports with your parcel enroute... glad everything survived and that you're happy!
Thanks again, Kate @ Liv's

Rated 5 out of 5 stars

WELL MADE VERY PRETTY

I have been looking for a nice frame and came across this one its very well made has lovely back to it im made up with it so thankyou..

25 January 2025
Liv's logo

Reply from Liv's

Hi Lesley, glad to hear you’re happy with the frames you purchased from us! And thanks for your 5 star review!🌟
Best wishes, Erin @ Liv’s

Rated 5 out of 5 stars

Really love this jewellery

Really love this jewellery, I have the sunburst and moon necklaces and my daughter has the black and white flower/clover earrings- all so beautiful,for an amazing price and been okay with daughter’s recently pierced ears, love it.

8 January 2025
Liv's logo

Reply from Liv's

Thanks so much for your kind review Emily, We are delighted you love your purchases. Our own brand jewellery is largely made from Stainless Steel, which is perfect for newly pierced ears! Glad you and your daughter Love it.

Kate @ Liv's

Rated 5 out of 5 stars

Beautiful products

Beautiful products, could have purchased much more. Delivered very promptly, well packaged (glass) and beautifully wrapped with a lovely personal drawing on the packing slip.
Many thanks Livs 🤍

30 December 2024
Liv's logo

Reply from Liv's

Hi Elizabeth, thanks so much for your lovely review! We always enjoy doodling on our customer packing slips! So glad you appreciated it!
Best wishes, Erin @ Liv’s 🌟

Rated 5 out of 5 stars

Always a wonderful product

Always a wonderful product. Everything is on point. Very responsive and we're always happy.

26 December 2024
Unprompted review
Liv's logo

Reply from Liv's

Thanks so much for your kind review Millie! Kate @ Liv’s

Rated 5 out of 5 stars

Absolutely love my purchase

Absolutely love my purchase. I would certainly recommend this company…first class service.

26 November 2024
Liv's logo

Reply from Liv's

Thanks so much for your 5 star review! We are pleased you are happy with your purchase!
Best wishes,
Erin @ Livs

Rated 5 out of 5 stars

Very pleased

Great communication, fast delivery. Fantastic product. Thank you & I love a little note in the parcel 🤭 Will definitely buy from you again.

3 December 2024
Liv's logo

Reply from Liv's

Hi Joanna, thank you for your lovely review and kind words! We look forward to your next purchase with us!
Best wishes,
Erin @ Livs

Rated 5 out of 5 stars

Beautiful items

Beautiful items, delivered quickly and well packaged. Highly recommend.

1 December 2024
Liv's logo

Reply from Liv's

Hi Samantha, so glad you're pleased with your web order! Thanks for shopping with us!
Best wishes,
Erin @ Livs

Rated 5 out of 5 stars

First shop, won't be the last!

Came across this store on line. My delivery was quick and the products so so nice. I had two duplicated items missing from my delivery but a quick email and it was soon rectified. Love my Christmas baubles. Thank you

15 November 2024
Unprompted review
Liv's logo

Reply from Liv's

Hi,
Thanks so much for your kind review, I'm so glad we were able to rectify this quickly for you! Best wishes, Erin @ Livs

Rated 5 out of 5 stars

Love Liv’s so much

Love Liv’s so much. Friendly staff, amazing products and great events

31 October 2024
Liv's logo

Reply from Liv's

Hi Jenni, thanks so much for your lovely review! We hope to see you in store/ at another event soon! Best wishes,
Erin @ Liv's

Rated 5 out of 5 stars

Good communication with the shop with…

Good communication with the shop with friendly staff and quality furniture at a good price

7 November 2024
Liv's logo

Reply from Liv's

Hi Fiona,
Thanks so much for your lovely review, i'm so glad you're pleased with your purchases and experience shopping with us!
Best wishes,
Erin @ Liv's

Rated 5 out of 5 stars

My most favourite shop!

We come to the NEC and Solihull once a year for Cake International. And we always crown our stay with shopping at Liv's.
The people are always friendly and welcoming, the atmosphere is warm and inspiring. There are so many beautiful things to look at and sometimes I am happy we travel by plane, because otherwise I would buy so much more...

3 November 2024
Unprompted review
Liv's logo

Reply from Liv's

Hi, thanks so much for your lovely review and it was so nice talking to you both! The team here were amazed by your entree to the competition! We look forward to your next visit and thanks so much for shopping with us! 🍰🌟
Best wishes,
Erin @ Liv’s

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